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Viewing 15 replies - 1 through 15 (of 28 total)
  • Thread Starter Pascal

    (@pascal183)

    Hello @elanasparkle
    sorry for my late reply, I was off, and I didn’t have the same diagnostic as you, so I’ve to do some testing…
    The SMTP plugin is not the issue as it works well with all the other plugins.
    The issue is that something is stuck in Total Upkeep, so I think to resolve it, you could help me to delete it.

    On my side I’ve solved the issue by using another backup plugin.

    Regards
    Pascal

    Thread Starter Pascal

    (@pascal183)

    Hello @elanasparkle,

    with SMTP plugin disable:
    automatic bk with cron or wp cron : no trigger – no change
    manual bk : started with errors
    ( [type] => 1 [message] => Uncaught Error: Failed opening required '/var/www/html/wp-includes/class-wp-phpmailer.php' (include_path='.:/usr/share/php') in /var/www/html/wp-content/plugins/smtp-mailer/main.php:586

    after the sptm plugin activation, manual bk worked again

    Regards
    Pascal

    Thread Starter Pascal

    (@pascal183)

    Hello @elanasparkle,

    Sorry for my late reply, the notification did not <ork…

    jobs-queue5 KBApr 19, 2025 11:06 pm

    jobs-queueClose

    [2025-04-06 14:56:04 UTC] PHP Version: 8.1.2-1ubuntu2.20 [2025-04-06 14:56:04 UTC] WordPress Version: 6.7.2 [2025-04-06 14:56:04 UTC] Total Upkeep version: 1.17.0 [2025-04-06 14:56:04 UTC] getpgid support: Available [2025-04-19 20:36:28 UTC] Last error: Array ( [type] => 1 [message] => Uncaught Error: Failed opening required ‘/var/www/html/wp-includes/class-wp-phpmailer.php’ (include_path=’.:/usr/share/php’) in /var/www/html/wp-content/plugins/smtp-mailer/main.php:586 Stack trace: #0 /var/www/html/wp-includes/class-wp-hook.php(324): smtp_mailer_pre_wp_mail() #1 /var/www/html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #2 /var/www/html/wp-includes/pluggable.php(214): apply_filters() #3 /var/www/html/wp-content/plugins/boldgrid-backup/admin/class-boldgrid-backup-admin-email.php(231): wp_mail() #4 /var/www/html/wp-content/plugins/boldgrid-backup/admin/class-boldgrid-backup-admin-core.php(2066): Boldgrid_Backup_Admin_Email->send() #5 /var/www/html/wp-content/plugins/boldgrid-backup/includes/class-boldgrid-backup-archiver.php(113): Boldgrid_Backup_Admin_Core->archive_files() #6 /var/www/html/wp-content/plugins/boldgrid-backup/admin/class-boldgrid-backup-admin-core.php(2776): Boldgrid_Backup_Archiver->run() #7 /var/www/html/wp-includes/class-wp-hook.php(324): Boldgrid_Backup_Admin_Core->boldgrid_backup_now_callback() #8 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #9 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action() #10 /var/www/html/wp-admin/admin-ajax.php(192): do_action() #11 {main} thrown [file] => /var/www/html/wp-content/plugins/smtp-mailer/main.php [line] => 586 ) [2025-04-19 20:36:28 UTC] Adding Job: { “action”: “boldgrid_backup_cron_fail_email”, “action_data”: { “message”: “Hello,\n\nWe were unable to create a backup of your website due to the following:\n\nFatal error: Uncaught Error: Failed opening required ‘\/var\/www\/html\/wp-includes\/class-wp-phpmailer.php’ (include_path=’.:\/usr\/share\/php’) in \/var\/www\/html\/wp-content\/plugins\/smtp-mailer\/main.php:586\nStack trace:\n#0 \/var\/www\/html\/wp-includes\/class-wp-hook.php(324): smtp_mailer_pre_wp_mail()\n#1 \/var\/www\/html\/wp-includes\/plugin.php(205): WP_Hook->apply_filters()\n#2 \/var\/www\/html\/wp-includes\/pluggable.php(214): apply_filters()\n#3 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-email.php(231): wp_mail()\n#4 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-core.php(2066): Boldgrid_Backup_Admin_Email->send()\n#5 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/includes\/class-boldgrid-backup-archiver.php(113): Boldgrid_Backup_Admin_Core->archive_files()\n#6 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-core.php(2776): Boldgrid_Backup_Archiver->run()\n#7 \/var\/www\/html\/wp-includes\/class-wp-hook.php(324): Boldgrid_Backup_Admin_Core->boldgrid_backup_now_callback()\n#8 \/var\/www\/html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()\n#9 \/var\/www\/html\/wp-includes\/plugin.php(517): WP_Hook->do_action()\n#10 \/var\/www\/html\/wp-admin\/admin-ajax.php(192): do_action()\n#11 {main}\n thrown in \/var\/www\/html\/wp-content\/plugins\/smtp-mailer\/main.php on line 586\n\nBest regards,\n\nThe Total Upkeep plugin\n\n” }, “action_title”: “Send warning email because backup failed”, “status”: “pending” } [2025-04-19 21:06:35 UTC] Adding Job: { “action”: “boldgrid_backup_cron_fail_email”, “action_data”: { “message”: “Hello,\n\nWe were unable to create a backup of your website due to the following:\n\nFatal error: Uncaught Error: Failed opening required ‘\/var\/www\/html\/wp-includes\/class-wp-phpmailer.php’ (include_path=’.:\/usr\/share\/php’) in \/var\/www\/html\/wp-content\/plugins\/smtp-mailer\/main.php:586\nStack trace:\n#0 \/var\/www\/html\/wp-includes\/class-wp-hook.php(324): smtp_mailer_pre_wp_mail()\n#1 \/var\/www\/html\/wp-includes\/plugin.php(205): WP_Hook->apply_filters()\n#2 \/var\/www\/html\/wp-includes\/pluggable.php(214): apply_filters()\n#3 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-email.php(231): wp_mail()\n#4 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-core.php(2066): Boldgrid_Backup_Admin_Email->send()\n#5 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/includes\/class-boldgrid-backup-archiver.php(113): Boldgrid_Backup_Admin_Core->archive_files()\n#6 \/var\/www\/html\/wp-content\/plugins\/boldgrid-backup\/admin\/class-boldgrid-backup-admin-core.php(2776): Boldgrid_Backup_Archiver->run()\n#7 \/var\/www\/html\/wp-includes\/class-wp-hook.php(324): Boldgrid_Backup_Admin_Core->boldgrid_backup_now_callback()\n#8 \/var\/www\/html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters()\n#9 \/var\/www\/html\/wp-includes\/plugin.php(517): WP_Hook->do_action()\n#10 \/var\/www\/html\/wp-admin\/admin-ajax.php(192): do_action()\n#11 {main}\n thrown in \/var\/www\/html\/wp-content\/plugins\/smtp-mailer\/main.php on line 586\n\nBest regards,\n\nThe Total Upkeep plugin\n\n” }, “action_title”: “Send warning email because backup failed”, “status”: “pending” }

    Thanks for your help!
    Pascal

    Thread Starter Pascal

    (@pascal183)

    here it is

    [2025-04-23 13:28:58 UTC] PHP Version: 8.1.2-1ubuntu2.21 [2025-04-23 13:28:58 UTC] WordPress Version: 6.8 [2025-04-23 13:28:58 UTC] Total Upkeep version: 1.17.1 [2025-04-23 13:28:58 UTC] getpgid support: Available [2025-04-23 13:28:58 UTC] Backup process initialized. [2025-04-23 13:28:58 UTC] Backup process initialized. [2025-04-23 13:28:58 UTC] Process id: 323984 [2025-04-23 13:28:58 UTC] Backup triggered by: pascal ([email protected]) [2025-04-23 13:28:58 UTC] ——————————————————————————– [2025-04-23 13:28:58 UTC] Starting dump of database… [2025-04-23 13:28:58 UTC] Memory usage – limit / current / peak memory usage: 1024M / 8012672 (7.64 MB) / 27323280 (26 MB) [2025-04-23 13:28:58 UTC] Database info: Array ( [wpb_actionscheduler_actions] => 7 [wpb_actionscheduler_claims] => 0 [wpb_actionscheduler_groups] => 4 [wpb_actionscheduler_logs] => 11 [wpb_commentmeta] => 0 [wpb_comments] => 0 [wpb_compressx_files_opt_meta] => 1 [wpb_e_events] => 0 [wpb_indexnow_failed_submissions] => 0 [wpb_indexnow_passed_submissions] => 213 [wpb_jetpack_sync_queue] => 0 [wpb_links] => 0 [wpb_matomo_access] => 0 [wpb_matomo_archive_blob_2014_01] => 0 [wpb_matomo_archive_blob_2015_01] => 0 [wpb_matomo_archive_blob_2016_01] => 0 [wpb_matomo_archive_blob_2017_01] => 0 [wpb_matomo_archive_blob_2018_01] => 0 [wpb_matomo_archive_blob_2019_01] => 0 [wpb_matomo_archive_blob_2020_01] => 0 [wpb_matomo_archive_blob_2020_11] => 0 [wpb_matomo_archive_blob_2020_12] => 0 [wpb_matomo_archive_blob_2021_01] => 0 [wpb_matomo_archive_blob_2021_02] => 0 [wpb_matomo_archive_blob_2021_03] => 0 [wpb_matomo_archive_blob_2021_04] => 0 [wpb_matomo_archive_blob_2021_05] => 0 [wpb_matomo_archive_blob_2021_06] => 0 [wpb_matomo_archive_blob_2021_07] => 0 [wpb_matomo_archive_blob_2021_08] => 0 [wpb_matomo_archive_blob_2021_09] => 0 [wpb_matomo_archive_blob_2021_10] => 0 [wpb_matomo_archive_blob_2021_11] => 0 [wpb_matomo_archive_blob_2021_12] => 0 [wpb_matomo_archive_blob_2022_01] => 0 [wpb_matomo_archive_blob_2022_02] => 0 [wpb_matomo_archive_blob_2022_03] => 0 [wpb_matomo_archive_blob_2022_04] => 0 [wpb_matomo_archive_blob_2022_05] => 0 [wpb_matomo_archive_blob_2022_06] => 0 [wpb_matomo_archive_blob_2022_07] => 0 [wpb_matomo_archive_blob_2022_08] => 0 [wpb_matomo_archive_blob_2022_09] => 0 [wpb_matomo_archive_blob_2022_10] => 0 [wpb_matomo_archive_blob_2022_11] => 0 [wpb_matomo_archive_blob_2022_12] => 0 [wpb_matomo_archive_blob_2023_01] => 79 [wpb_matomo_archive_blob_2023_02] => 1222 [wpb_matomo_archive_blob_2023_03] => 1977 [wpb_matomo_archive_blob_2023_04] => 1901 [wpb_matomo_archive_blob_2023_05] => 2145 [wpb_matomo_archive_blob_2023_06] => 2041 [wpb_matomo_archive_blob_2023_07] => 2145 [wpb_matomo_archive_blob_2023_08] => 1904 [wpb_matomo_archive_blob_2023_09] => 1826 [wpb_matomo_archive_blob_2023_10] => 2008 [wpb_matomo_archive_blob_2023_11] => 1865 [wpb_matomo_archive_blob_2023_12] => 1655 [wpb_matomo_archive_blob_2024_01] => 2004 [wpb_matomo_archive_blob_2024_02] => 1746 [wpb_matomo_archive_blob_2024_03] => 1834 [wpb_matomo_archive_blob_2024_04] => 1958 [wpb_matomo_archive_blob_2024_05] => 1808 [wpb_matomo_archive_blob_2024_06] => 1883 [wpb_matomo_archive_blob_2024_07] => 1946 [wpb_matomo_archive_blob_2024_08] => 245 [wpb_matomo_archive_blob_2024_09] => 1923 [wpb_matomo_archive_blob_2024_10] => 2107 [wpb_matomo_archive_blob_2024_11] => 1862 [wpb_matomo_archive_blob_2024_12] => 2078 [wpb_matomo_archive_blob_2025_01] => 2097 [wpb_matomo_archive_blob_2025_02] => 1887 [wpb_matomo_archive_blob_2025_03] => 1559 [wpb_matomo_archive_blob_2025_04] => 108 [wpb_matomo_archive_invalidations] => 0 [wpb_matomo_archive_numeric_2014_01] => 0 [wpb_matomo_archive_numeric_2015_01] => 0 [wpb_matomo_archive_numeric_2016_01] => 0 [wpb_matomo_archive_numeric_2017_01] => 0 [wpb_matomo_archive_numeric_2018_01] => 0 [wpb_matomo_archive_numeric_2019_01] => 0 [wpb_matomo_archive_numeric_2020_01] => 0 [wpb_matomo_archive_numeric_2020_11] => 0 [wpb_matomo_archive_numeric_2020_12] => 0 [wpb_matomo_archive_numeric_2021_01] => 0 [wpb_matomo_archive_numeric_2021_02] => 0 [wpb_matomo_archive_numeric_2021_03] => 0 [wpb_matomo_archive_numeric_2021_04] => 0 [wpb_matomo_archive_numeric_2021_05] => 0 [wpb_matomo_archive_numeric_2021_06] => 0 [wpb_matomo_archive_numeric_2021_07] => 0 [wpb_matomo_archive_numeric_2021_08] => 0 [wpb_matomo_archive_numeric_2021_09] => 0 [wpb_matomo_archive_numeric_2021_10] => 0 [wpb_matomo_archive_numeric_2021_11] => 0 [wpb_matomo_archive_numeric_2021_12] => 0 [wpb_matomo_archive_numeric_2022_01] => 0 [wpb_matomo_archive_numeric_2022_02] => 0 [wpb_matomo_archive_numeric_2022_03] => 0 [wpb_matomo_archive_numeric_2022_04] => 0 [wpb_matomo_archive_numeric_2022_05] => 0 [wpb_matomo_archive_numeric_2022_06] => 0 [wpb_matomo_archive_numeric_2022_07] => 0 [wpb_matomo_archive_numeric_2022_08] => 0 [wpb_matomo_archive_numeric_2022_09] => 0 [wpb_matomo_archive_numeric_2022_10] => 0 [wpb_matomo_archive_numeric_2022_11] => 0 [wpb_matomo_archive_numeric_2022_12] => 0 [wpb_matomo_archive_numeric_2023_01] => 40 [wpb_matomo_archive_numeric_2023_02] => 661 [wpb_matomo_archive_numeric_2023_03] => 1121 [wpb_matomo_archive_numeric_2023_04] => 1053 [wpb_matomo_archive_numeric_2023_05] => 1214 [wpb_matomo_archive_numeric_2023_06] => 1151 [wpb_matomo_archive_numeric_2023_07] => 1235 [wpb_matomo_archive_numeric_2023_08] => 1158 [wpb_matomo_archive_numeric_2023_09] => 1188 [wpb_matomo_archive_numeric_2023_10] => 1273 [wpb_matomo_archive_numeric_2023_11] => 1210 [wpb_matomo_archive_numeric_2023_12] => 1099 [wpb_matomo_archive_numeric_2024_01] => 1197 [wpb_matomo_archive_numeric_2024_02] => 1051 [wpb_matomo_archive_numeric_2024_03] => 1106 [wpb_matomo_archive_numeric_2024_04] => 1217 [wpb_matomo_archive_numeric_2024_05] => 1075 [wpb_matomo_archive_numeric_2024_06] => 1108 [wpb_matomo_archive_numeric_2024_07] => 1166 [wpb_matomo_archive_numeric_2024_08] => 146 [wpb_matomo_archive_numeric_2024_09] => 1141 [wpb_matomo_archive_numeric_2024_10] => 1254 [wpb_matomo_archive_numeric_2024_11] => 1161 [wpb_matomo_archive_numeric_2024_12] => 1268 [wpb_matomo_archive_numeric_2025_01] => 1309 [wpb_matomo_archive_numeric_2025_02] => 1203 [wpb_matomo_archive_numeric_2025_03] => 998 [wpb_matomo_archive_numeric_2025_04] => 165 [wpb_matomo_archive_numeric_2025_05] => 0 [wpb_matomo_brute_force_log] => 0 [wpb_matomo_changes] => 2 [wpb_matomo_custom_dimensions] => 0 [wpb_matomo_goal] => 0 [wpb_matomo_locks] => 0 [wpb_matomo_log_action] => 2362 [wpb_matomo_log_conversion] => 0 [wpb_matomo_log_conversion_item] => 0 [wpb_matomo_log_link_visit_action] => 22612 [wpb_matomo_log_profiling] => 0 [wpb_matomo_log_visit] => 5894 [wpb_matomo_logger_message] => 0 [wpb_matomo_option] => 197 [wpb_matomo_plugin_setting] => 1 [wpb_matomo_privacy_logdata_anonymizations] => 0 [wpb_matomo_report] => 0 [wpb_matomo_report_subscriptions] => 0 [wpb_matomo_segment] => 0 [wpb_matomo_sequence] => 62 [wpb_matomo_session] => 39 [wpb_matomo_site] => 1 [wpb_matomo_site_setting] => 1 [wpb_matomo_site_url] => 0 [wpb_matomo_tagmanager_container] => 0 [wpb_matomo_tagmanager_container_release] => 0 [wpb_matomo_tagmanager_container_version] => 0 [wpb_matomo_tagmanager_tag] => 0 [wpb_matomo_tagmanager_trigger] => 0 [wpb_matomo_tagmanager_variable] => 0 [wpb_matomo_tracking_failure] => 0 [wpb_matomo_twofactor_recovery_code] => 0 [wpb_matomo_user] => 2 [wpb_matomo_user_dashboard] => 1 [wpb_matomo_user_language] => 2 [wpb_matomo_user_token_auth] => 0 [wpb_nextend2_image_storage] => 30 [wpb_nextend2_section_storage] => 3 [wpb_nextend2_smartslider3_generators] => 0 [wpb_nextend2_smartslider3_sliders] => 5 [wpb_nextend2_smartslider3_sliders_xref] => 4 [wpb_nextend2_smartslider3_slides] => 18 [wpb_options] => 794 [wpb_postmeta] => 21301 [wpb_posts] => 3102 [wpb_smush_dir_images] => 0 [wpb_term_relationships] => 39 [wpb_term_taxonomy] => 18 [wpb_termmeta] => 0 [wpb_terms] => 18 [wpb_usermeta] => 112 [wpb_users] => 2 [wpb_yoast_indexable] => 21 [wpb_yoast_indexable_hierarchy] => 20 [wpb_yoast_migrations] => 24 [wpb_yoast_primary_term] => 0 [wpb_yoast_seo_links] => 401 ) [2025-04-23 13:29:01 UTC] Dump of database complete! $status = 1 [2025-04-23 13:29:01 UTC] Memory usage – limit / current / peak memory usage: 1024M / 8034272 (7.66 MB) / 27323280 (26 MB) [2025-04-23 13:29:01 UTC] ——————————————————————————– [2025-04-23 13:29:01 UTC] Retrieving file list. [2025-04-23 13:29:03 UTC] Retrieving backup directory. [2025-04-23 13:29:03 UTC] Adding Database to file list. [2025-04-23 13:29:03 UTC] Database dump file added to file list: /var/www/html/wp-content/boldgrid_backup_RcVRVIALHNTI/wp202211.20250423-132858.sql / 164679136 (157.05 MB) [2025-04-23 13:29:03 UTC] Starting archiving of files. Chosen compressor: system_zip [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 22550792 (21.51 MB) / 27323280 (26 MB) [2025-04-23 13:29:03 UTC] ——————————————————————————– [2025-04-23 13:29:03 UTC] Starting to analyze filelist… [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 22572200 (21.53 MB) / 27323280 (26 MB) [2025-04-23 13:29:03 UTC] Finished analyzing filelist! [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625200 (22.53 MB) / 27323280 (26 MB) [2025-04-23 13:29:03 UTC] Starting to create list of files to include in zip. [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625512 (22.53 MB) / 27323280 (26 MB) [2025-04-23 13:29:03 UTC] Finished creating list of files to include in zip. 22044 files in zip. [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 27097976 (25.84 MB) / 29146136 (28 MB) [2025-04-23 13:29:03 UTC] Starting to close the zip file. [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625480 (22.53 MB) / 29146136 (28 MB) [2025-04-23 13:29:03 UTC] Chunk closed in 0.0076849460601807 seconds. 3% complete closing [2025-04-23 13:29:03 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:04 UTC] Chunk closed in 0.82941102981567 seconds. 6% complete closing [2025-04-23 13:29:04 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:05 UTC] Chunk closed in 0.78547096252441 seconds. 9% complete closing [2025-04-23 13:29:05 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:05 UTC] Chunk closed in 0.78196096420288 seconds. 12% complete closing [2025-04-23 13:29:05 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:06 UTC] Chunk closed in 0.98791790008545 seconds. 15% complete closing [2025-04-23 13:29:06 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:07 UTC] Chunk closed in 0.78061580657959 seconds. 18% complete closing [2025-04-23 13:29:07 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:08 UTC] Chunk closed in 0.6308000087738 seconds. 21% complete closing [2025-04-23 13:29:08 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:08 UTC] Chunk closed in 0.26879692077637 seconds. 24% complete closing [2025-04-23 13:29:08 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:08 UTC] Chunk closed in 0.36690902709961 seconds. 27% complete closing [2025-04-23 13:29:08 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:09 UTC] Chunk closed in 0.35277605056763 seconds. 30% complete closing [2025-04-23 13:29:09 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:10 UTC] Chunk closed in 0.968013048172 seconds. 33% complete closing [2025-04-23 13:29:10 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:11 UTC] Chunk closed in 0.91005921363831 seconds. 36% complete closing [2025-04-23 13:29:11 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:12 UTC] Chunk closed in 1.1660101413727 seconds. 39% complete closing [2025-04-23 13:29:12 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:13 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:13 UTC] Chunk closed in 0.90741896629333 seconds. 42% complete closing [2025-04-23 13:29:13 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:14 UTC] Chunk closed in 0.905268907547 seconds. 45% complete closing [2025-04-23 13:29:14 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:14 UTC] Chunk closed in 0.63588905334473 seconds. 48% complete closing [2025-04-23 13:29:14 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:16 UTC] Chunk closed in 1.2108430862427 seconds. 52% complete closing [2025-04-23 13:29:16 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:16 UTC] Chunk closed in 0.70110177993774 seconds. 55% complete closing [2025-04-23 13:29:16 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:18 UTC] Chunk closed in 1.2486119270325 seconds. 58% complete closing [2025-04-23 13:29:18 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:18 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:19 UTC] Chunk closed in 1.1513140201569 seconds. 61% complete closing [2025-04-23 13:29:19 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:20 UTC] Chunk closed in 1.6831650733948 seconds. 64% complete closing [2025-04-23 13:29:20 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:22 UTC] Chunk closed in 1.3020911216736 seconds. 67% complete closing [2025-04-23 13:29:22 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:23 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:23 UTC] Chunk closed in 1.0900220870972 seconds. 70% complete closing [2025-04-23 13:29:23 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:24 UTC] Chunk closed in 1.0110328197479 seconds. 73% complete closing [2025-04-23 13:29:24 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:25 UTC] Chunk closed in 1.1222939491272 seconds. 76% complete closing [2025-04-23 13:29:25 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:26 UTC] Chunk closed in 0.84344887733459 seconds. 79% complete closing [2025-04-23 13:29:26 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:27 UTC] Chunk closed in 0.89837217330933 seconds. 82% complete closing [2025-04-23 13:29:27 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:28 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:28 UTC] Chunk closed in 0.85264492034912 seconds. 85% complete closing [2025-04-23 13:29:28 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:34 UTC] Chunk closed in 6.5561709403992 seconds. 88% complete closing [2025-04-23 13:29:34 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:36 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:38 UTC] Chunk closed in 3.0615229606628 seconds. 91% complete closing [2025-04-23 13:29:38 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:39 UTC] Chunk closed in 1.1622121334076 seconds. 94% complete closing [2025-04-23 13:29:39 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:40 UTC] Chunk closed in 0.96339392662048 seconds. 97% complete closing [2025-04-23 13:29:40 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:40 UTC] Chunk closed in 0.15052700042725 seconds. 100% complete closing [2025-04-23 13:29:40 UTC] Memory usage – limit / current / peak memory usage: 1024M / 24709496 (23.56 MB) / 29146136 (28 MB) [2025-04-23 13:29:40 UTC] Finished closing the zip file. [2025-04-23 13:29:40 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625480 (22.53 MB) / 29146136 (28 MB) [2025-04-23 13:29:40 UTC] Starting to add db dump to the zip file. [2025-04-23 13:29:40 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625480 (22.53 MB) / 29146136 (28 MB) [2025-04-23 13:29:42 UTC] Finished adding db dump to the zip file. [2025-04-23 13:29:42 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625560 (22.53 MB) / 29146136 (28 MB) [2025-04-23 13:29:42 UTC] Archiving of files complete! [2025-04-23 13:29:42 UTC] Archive filepath / size: /var/www/html/wp-content/boldgrid_backup_RcVRVIALHNTI/boldgrid-backup-www.atelier-bris.fr-b8f3d002-20250423-132903.zip / 611088362 (582.78 MB) [2025-04-23 13:29:42 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23625480 (22.53 MB) / 29146136 (28 MB) [2025-04-23 13:29:42 UTC] Starting sending of email… [2025-04-23 13:29:43 UTC] wp_mail_failed: Array ( [wp_error] => WP_Error Object ( [errors] => Array ( [wp_mail_failed] => Array ( [0] => The following From address failed: [email protected] : MAIL FROM command failed,Requested action not taken: mailbox unavailable Sender address is not allowed. 1N94uf-1vDHUW09zD-00tmbo ,550,SMTP server error: MAIL FROM command failed Detail: Requested action not taken: mailbox unavailable Sender address is not allowed. 1N94uf-1vDHUW09zD-00tmbo SMTP code: 550 ) ) [error_data] => Array ( [wp_mail_failed] => Array ( [to] => Array ( [0] => [email protected] ) [subject] => Backup completed for http://www.atelier-bris.fr [message] => Hello, A backup archive has been created for http://www.atelier-bris.fr. Backup details: Estimated Pause: 2.89 seconds Duration: 44.23 seconds Total size: 1.40 GB Archive file path: /var/www/html/wp-content/boldgrid_backup_RcVRVIALHNTI/boldgrid-backup-www.atelier-bris.fr-b8f3d002-20250423-132903.zip Archive file size: 582.78 MB Compressor used: system_zip Backup triggered by: pascal ([email protected]) FILE AND FOLDER SETTINGS Included: WPCORE,/wp-content Excluded: .git,node_modules,wp-content/cache DATABASE SETTINGS Tables Excluded: None You can manage notifications in your WordPress admin panel, under Total Upkeep settings. For help with restoring a Total Upkeep archive file, please visit: https://www.boldgrid.com/support/advanced-tutorials/restoring-boldgrid-backup/ Want to store your backups on Google Drive and Amazon S3, restore individual files with just a click, and have access to more tools? Get Total Upkeep Premium! – https://www.boldgrid.com/update-backup?source=bgbkup-email Best regards, The Total Upkeep plugin [headers] => Array ( [X-Mailer] => PHP/8.1.2-1ubuntu2.21 ) [attachments] => Array ( ) [phpmailer_exception_code] => 2 ) ) [additional_data:protected] => Array ( ) ) [last_error] => Array ( [type] => 2 [message] => filemtime(): stat failed for /var/www/html/wp-content/boldgrid_backup_NFS [file] => /var/www/html/wp-admin/includes/class-wp-filesystem-direct.php [line] => 491 ) ) [2025-04-23 13:29:43 UTC] Sending of email complete! Status: [2025-04-23 13:29:45 UTC] Backup process running: Yes (pgid = 839) [2025-04-23 13:29:46 UTC] Backup complete! [2025-04-23 13:29:46 UTC] Memory usage – limit / current / peak memory usage: 1024M / 23631360 (22.54 MB) / 45579408 (43 MB) [2025-04-23 13:29:46 UTC] Backup complete! [2025-04-23 13:29:46 UTC] Memory usage – limit / current / peak memory usage: 1024M / 8087784 (7.71 MB) / 45579408 (43 MB) [2025-04-23 13:29:50 UTC] Backup process running: Yes (pgid = 839)

    Thanks!

    Thread Starter Pascal

    (@pascal183)

    Hello @elanasparkle,
    thanks for your quick reply,
    Some information

    Upkeep → Tools → Logs.

    orphaned-files.log     229 B   Apr 6, 2025 04:51 pm
    archive-1743951092-filelist.log       13 KB   Apr 6, 2025 04:51 pm
    archive-1743951092.log       20 KB   Apr 6, 2025 04:52 pm
    archive-1744702792-filelist.log       13 KB   Apr 15, 2025 09:39 am
    archive-1744702792.log       19 KB   Apr 15, 2025 09:40 am
    archive-1745094945-filelist.log       13 KB   Apr 19, 2025 10:35 pm
    archive-1745094945.log       20 KB   Apr 19, 2025 10:36 pm
    direct-transfers            9 KB     Apr 19, 2025 10:58 pm
    archive-1745096711-filelist.log       13 KB   Apr 19, 2025 11:05 pm
    jobs-queue     5 KB      Apr 19, 2025 11:06 pm
    archive-1745096711.log       13 KB   Apr 19, 2025 11:06 pm
    archive-1745097062.log       268 B   Apr 19, 2025 11:11 pm
    archive-1745097063-filelist.log       13 KB   Apr 19, 2025 11:11 pm
    archive-1745097063.log       22 KB   Apr 19, 2025 11:13 pm
    archive-1745413376-filelist.log       13 KB   Apr 23, 2025 03:03 pm
    archive-1745413376.log       22 KB   Apr 23, 2025 03:03 pm
    archive-1745414938-filelist.log       13 KB   Apr 23, 2025 03:29 pm
    retention-local.log     8 KB     Apr 23, 2025 03:29 pm
    archive-1745414938.log       22 KB   Apr 23, 2025 03:29 pm

    whether the backups are starting and then stopping, or if they never start at all => never start at all
    manual backup => complete successfully? => YES
    “A backup archive file has been created successfully”

    Scheduled Jobs

    ActionStatus

    If a scheduled backup cron fails, an error message will be logged to the cron notices log file. You can view those log entries below:

    Send warning email because backup failedPending

    Send warning email because backup failedPending

    (some old logs? because manual backup are working well, but with no notification, even though notification are working well for WP)

    Latest Cron Notices

    No entries in the log.

    Lastly, please double-check that your backup storage is set up correctly. You can do this by going to Total Upkeep → Settings → Backup Storage, and ensuring:

    The Web Server option is enabled

    There’s enough available storage space on the server to complete a backup

    => Manual backup are ok

    Regards
    Pascal


    Thread Starter Pascal

    (@pascal183)

    Perhaps it’s not a theme issue, but I think the root cause is in the theme…
    When I export the content in an xml file, I could find
    “hello_footer_copyright_text”;s:44:”© 2022 Barnes Painters All Rights Reserved

    How to remove or change this?

    Thread Starter Pascal

    (@pascal183)

    Hello @vowelweb
    my mistake!
    Thanks for your reply

    Thread Starter Pascal

    (@pascal183)

    thanks 🙂

    Thread Starter Pascal

    (@pascal183)

    Hi @zoonini,
    Thanks for your quick reply.
    What I understand is that if I don’t see issue I can leave the site like this.
    But, I’ve read here https://ww.wp.xz.cn/support/article/search-engine-optimization/ that’s it is important to have a clean code for the referencing:
    Good, Clean Code
    Make sure your site’s code validates. Errors in your code may prevent a search engine from moving through the site successfully.

    Do you think such error could generate issue for the referencing?

    Thread Starter Pascal

    (@pascal183)

    Important: the selection is only visible if you already have several languages installed. So if you first set English via Settings > General, save, then set French and save, you have loaded 2 language files for WordPress. Then this selection should also be visible in the profile.

    That was the point
    Thanks
    It’s solved!

    Thread Starter Pascal

    (@pascal183)

    Hi both of you and thanks for your reply

    I’m sorry but even in the link of the article given by @threadi, I could not see the language section!
    See: https://ww.wp.xz.cn/support/article/users-your-profile-screen/ – is the 2nd field after the color schemes.

    The screenshot of this article
    https://snipboard.io/qicVMH.jpg

    Could you please give me more info of where it is?

    Thread Starter Pascal

    (@pascal183)

    Hi @thelmachido
    thanks 🙂

    Thread Starter Pascal

    (@pascal183)

    Hi @zoonini
    I’ve tried some plugin, and I’m not happy with this!
    Could you advise me a theme with sticky menu/header, perhaps I’ll consider a change in a while

    Thanks!

    Thread Starter Pascal

    (@pascal183)

    Hi @thelmachido
    thanks again for your help 🙂
    I’ve made some changes, and added the logo on the top, so the menu is really at the top. I’ve lost some place, but it looks better.
    I don’t know if I could add a question… Is it possible to keep the menu on the top when we scroll down? What is the best practice?

    Thread Starter Pascal

    (@pascal183)

    A summarize of the how to, to get WordPress on a server and a reverse proxy on another
    (I didn’t do it so directly, but it should work like this)

    1/ Install a LAMP server with WordPress (lamp1) w/o ssl

    2/ Create or import your site locally (lamp1)

    3/ Set you domain to the reverse proxy with https (’web1.blabla.com’; port 443)

    4/ On the reverse proxy set the destination to lamp1 with 80

    5/ In WP rename all lamp1 to web1.blabla.com with a plugin like Search & Replace

    At that stage except the web1.blabla.com should be in https, the site should work with a security issue (no valid certificate)

    6/ add this at the very start of your wp-config.php
    define(‘FORCE_SSL_ADMIN’, true);
    if ($_SERVER[‘HTTP_X_FORWARDED_PROTO’] == ‘https’)
    $_SERVER[‘HTTPS’]=’on’;

    7/ add the following at the very end of your wp-config.php
    define(‘WP_HOME’,’web1.blabla.com’);
    define(‘WP_SITEURL’,’web1.blabla.com’);

    8/ with apache:
    In /etc/apache2/sites-available, add your site configuration
    web1.blabla.com.conf
    with the line ServerName web1.blabla.com
    I added also in apache2.conf to avoid the following message, but don’t know if it’s the best practice
    AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1. Set the ‘ServerName’ directive globally to suppress this message
    sudo a2ensite web1.blabla.com
    sudo apache2ctl configtest
    => Syntax OK
    systemctl reload apache2

    From
    https://ww.wp.xz.cn/support/topic/issue-with-ssl-when-using-nginx-reverse-proxy/
    And with the help of George!

Viewing 15 replies - 1 through 15 (of 28 total)