peace27

Thanks, but is there any chance that we can solve this instead of partially solving it? Because we are counting users’ commission based on their user type, if the first or second time the user’s type is incorrect, we will give them an extra commission.

attachment as follows.

hi this issue still occured even if we have updated the analytics cache . Below is the system report:

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Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 176 MB WC Pages<br><br>Shop base: #191 - /shop/<br>Cart: ❌ Page ID is set<br>but the page does not exist<br><br>Checkout: #526 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #194 - /my-account/<br>Terms and conditions: #758 - /terms-of-use/ Theme<br><br>Name: Blocksy<br>Version: 2.0.80 (update to version 2.0.96 is available)<br>Author URL: https://creativethemes.com<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php WooCommerce PayPal Payments<br><br>Onboarded: ✔<br>Shop country code: ES<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: ✔<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br><br>Daily Cron: ✔ Next scheduled: 2025-01-09 06:17:24 +00:00<br>Options: ✔<br>Notes: 97<br>Onboarding: completed Action Scheduler<br><br>Complete: 27,158<br>Oldest: 2025-03-24 08:56:28 +0000<br>Newest: 2025-04-24 08:49:17 +0000<br><br>Failed: 7<br>Oldest: 2024-01-19 10:24:42 +0000<br>Newest: 2025-03-13 02:14:20 +0000<br><br>Pending: 4<br>Oldest: 2025-04-25 04:58:22 +0000<br>Newest: 2025-04-30 04:26:50 +0000 Templates<br><br>Extended logging mode for Store Exporter Deluxe: ✔Inactive Turn on Logging mode<br>Debugging mode for Store Exporter Deluxe: ✔Inactive Turn on Debugging mode<br>Scheduled Export to FTP: ❌ The required FTP functions are not available; ftp_connect()<br>ftp_get_option()<br>ftp_set_option()<br>ftp_login()<br>ftp_raw()<br>ftp_pasv()<br>ftp_pwd()<br>ftp_chdir()<br>ftp_put()<br>ftp_fput()<br>ftp_size()<br>ftp_delete(). Contact your hosting provider.<br><br>Scheduled Export to SFTP: ❌ The required SFTP functions are not available; ssh2_connect()<br>ssh2_auth_password()<br>ssh2_sftp(). Contact your hosting provider. Status report information<br><br>Generated at: 2025-04-24 08:50:51 +00:00<br>

this is the screenshot from the exported file.