philchevod
Forum Replies Created
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Hello,
We still have that issue with your plugin (custom order status)
It appears that custom order status is causing it.
In woocommerce we have the settings set to receive an email when there is a new order coming in.
This works very fine when ” custom order status” is disabled (we-both company and customer-receive the email notification)
But when “custom order status” is enabled neither the company or the customer get any email notification.
Is it a custom email settings issues? I mean is there some kind of special settings you have to apply to “custom emails” to make it work OK along with “custom statuses”? I am just thinking out loud here. I am really trying to find a solution because it is very annoying.
Is there anybody else having the same issue than us?Frothing to receive and read your solution.
Thank you very much.
Hello,
We tried to deactivated on a miror test website and when we deactivate it, everything goes back to normal. We can and the customer Can receive the email notiofication.
that is why we suspect there is an issue with Booster plugin in our website.
Let us know what else we should do?thank you for your future helps.
Cheers.
phil.
Actually, I did not try because as I have all status set on my orders with Booster, I am afraid to deactivate it and loss all my settings. Do you thing I can do that without any risk of loss?
What do you suggest to do as the notification is activated? Do you see anything which can fix this issue? Thank you very much.
I am a bit lost, I must confess…Hello,
Yes the “new order” email notification is activated on woocommerce emails.Forum: Plugins
In reply to: [WooCommerce Shipping Label] overlaping textHi Mujeebur,
Sorry if I am dumb but I do not see any link above… could you please guide me more?
Forum: Plugins
In reply to: [WooCommerce Shipping Label] overlaping texthello, I received your email I can send you a screen shot if you have an email where I can send it. it does not seem I can send it via this forum…
Let me know.thank you.
Forum: Plugins
In reply to: [WooCommerce Shipping Label] overlaping textHello Mujeebur,
thank you for your message and the update.
Now the empty space between the name and the address of the recipient is no longer here which is much better. The coma on the beginning of the country name is also gone and the phone number is not very big and bold as previously and match much better with the rest of the writing.
But there is still an empty space between the name and address of the sender. Can you fix that last issue?Thank you very much.
regards.
Forum: Plugins
In reply to: [WooCommerce Shipping Label] overlaping textHello,
I checked and tried your new version but I still have some issue when I click the tab “download a PDF” I have empty spaces between name and addresses on both recipient and sender and I have a coma coming from nowhere in front of the country name.
the phone number is also very big and bold compare to the rest of the writing? is there a way to fix that?thank you.
Best regards.