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  • Thread Starter philf321

    (@philf321)

    Hi @nahuelmahe, thank you very much for getting back to me 🙂

    Thank you for identifying that the button is hidden behind CSS code in the child themes style sheet.

    Apologies, I am not very technical, and have tried to get it working again, and have the following further information:

    – the button used to work as is… however, it stopped working.
    – I’ve also tried using the button on the page https://www.railinnovationgroup.com/start-up-rail/ but I get the same issue there.
    – Apologies, but I really don’t know how to follow your suggestion: “Could you test the Direct Stripe button on a page with all other plugins deactivated and switching to the default twentynineteen theme? ” please can you advise, how I would know if all other plugins are deactivated? Also what do you mean by switching to the default twentynineteen theme? is this a button preference?

    Apologies, we are not very technical, we just set up the website and as long as it works 🙂

    Thank you very much for any further help you can give 🙂

    Thread Starter philf321

    (@philf321)

    We also tried using Chrome and Safari, and it gets the same issue so its not a browser issue… any other suggestions? any help would be great 🙂

Viewing 2 replies - 1 through 2 (of 2 total)