Hi Anna,
Marking the session as completed in the “Delivery” stage fixed the resolution issue – thank you!
However, I’m now getting a 503 error when trying to download the entire gallery as a ZIP file with original resolution photos. Single photo downloads work fine.
Thank you for the detailed explanation!
My use case is simple – I’m a photographer and I want to share final photos from a photo session with my clients, allowing them to download images in full resolution, both as a ZIP of the entire gallery and as individual photos.
I’ve already switched from galleries to proofing sessions and marked all photos as final, but the download is still limited to the preview size (~1620px on the longer side). Full resolution downloads are still not working for my clients.
