princedelu

Hi @robindelmundo

Thanks for the reply! From what I understand what I’m asking for is not currently a feature.

To clarify the issue : Currently “Donation Processing Receipt” are sent to donator only whenever their “donation is marked as processing”. Leaving admins unaware a donation as been made, which leaves the 2 options for the admins to check for new donations :
– Check payment gateway receipt. Which can lack informations about the donation and the donator. (And also from experience are often left unchecked in mail boxes).
– Connect directly to the “donation” page of Givewp admin panel. Which depending on use cases and connection frequency, can lead to long delays between a “donation being processed” and a “donation being completed”.

In our precise use case we must deliver a Tax Receipt in the form of a standardized official form filled with donator informations, the admin not being notified that a “donation as been marked as processing” could cause a significant delay between a “donation marked as processing” and a “donation marked as completed” with the delivery of a Tax Receipt.

The solution I’m suggesting as a feature to solve this issue for us and probably many other use cases : Having an option to send “Donation Processing Receipt” to admins whenever any “donation is marked as processing”. Allowing them the get notified and process that donation accordingly.

Hope this clarifies my request, if you need more details or further clarifications please let me know.