ProPluginsLab

Hello @thewebsmiths,

Good day!

We’re here to assist you with this.

Could you please provide the URL of the out-of-stock product so we can assist you better?

Thanks!

Hello there,

Good Day!

We’re here to assist you with this one.

You can do this by using the native way of WordPress. Go to your old site Admin Dashboard -> Tools -> Export -> Subscribers -> Download Export File (xml). Later, you can import that data into your new site by visiting Admin Dashboard -> Tools -> Import -> Upload Downloaded XML file and Finish Import. Now you’ve successfully migrated subscribers’ data.

Thanks.

Hi @serafinnyc

Thank you for reporting this issue.

We’ve identified and fixed the problem where custom post statuses (cwg_mailsent, cwg_mailnotsent, cwg_subscribed, cwg_unsubscribed, cwg_converted, cwg_queued) were being injected into WooCommerce product queries, causing SQL syntax errors in MariaDB.

This has been resolved in version 6.2.0 of Back in Stock Notifier for WooCommerce.
Please update to the latest version and let us know if the issue persists on your end.

Thanks.

Hi Adrian,

Thanks for the details. We’ve just updated our plugin with the required changes. Please update it on your end and check it out.

Thanks

Hello there,

Good day!

We’re here to assist you with this one.

In your case, you want to display the subscription form even when the product is in stock. By default, there is no option to do this unless you are a developer.

If you are comfortable with extending the code, this is feasible. Please add the following code to your child theme’s functions.php file:

function cwg_allow_bis_stock_statuses( $statuses, $product, $variation ) {
    $is_category_no_stock = false;
    // Check if the product belongs to a category named "No Stock"
    $terms = wp_get_post_terms( $product->get_id(), array( 'product_cat' ), array( 'fields' => 'slugs' ) );
    if ( $terms ) {
        $intersect = array_intersect( $terms, array( 'no-stock' ) ); // Change this to your category slug
        if ( ! empty( $intersect ) ) {
            $is_category_no_stock = true;
        }
    }

    if ( $is_category_no_stock ) {
        $allowed_statuses = array( 'instock' );
        $merge_statuses = array_unique( array_merge( $statuses, $allowed_statuses ) );
        return $merge_statuses;
    } else {
        return $statuses;
    }
}
add_filter( 'cwg_default_allowed_status', 'cwg_allow_bis_stock_statuses', 10, 3 );

This code will display the subscription form for all out-of-stock products as well as products belonging to the “no-stock” category (replace 'no-stock' with your desired category slug).

Let us know if you need further assistance.

Thanks.

Hello there,

Good Day!

Thanks for reaching out. At the moment, our plugin doesn’t have a built-in option to add custom fields (like text or textarea) to the subscribe form. However, we do understand your client’s request and see the value in having such flexibility.

We’ve added this to our feature request list and will explore the feasibility of implementing it in a future version.

Thanks again for the suggestion!

Hello there,

Good Day!

We’re not sure how our plugin interferes with the ASE Pro Snippet plugin, but we do use the upgrader_process_complete hook. We checked this hook on our side but couldn’t identify any differences, as the same hook function is still present in the downgraded version.

Since we’ve released many versions and changes between v5.9.0 and v6.0.9.2, it’s difficult to pinpoint exactly which version may be causing this conflict. You mentioned the ASE Pro Snippet plugin—could you please confirm if the same scenario also applies to the free version (and to the latest version as well)?

We recently changed the upgrader_process_complete hook priority to 999 (though we’re not certain if this resolves the issue). As the plugin you referred to appears to be a paid product, it’s very difficult for us to check compatibility without reviewing its code/plugin. For further details, we recommend contacting our website support, as we are not permitted to discuss premium products here.

Thanks.