Provide Support, LLC
Forum Replies Created
-
Forum: Plugins
In reply to: [Provide Support Live Chat] DelayThe CDN issue wasn’t related to plugin itself, it affected the whole chat system. The issue was fixed long ago, so everything is working well.
Today we also updated the plugin and made it compatible with the latest WordPress version.
Forum: Plugins
In reply to: [Provide Support Live Chat] DelayWe experience issues with our CDN provider unfortunately. Please contact our support chat at https://www.providesupport.com for a possible solution.
Forum: Plugins
In reply to: [Provide Support Live Chat] PHP Version errorHello,
We fixed the issue in the plugin version 2.1.5. Please check.
Thank you for reporting,
Provide Support teamForum: Plugins
In reply to: [Provide Support Live Chat] Conflict with ReduxFrameworkHello,
The issue is fixed in the plugin version 2.1.4, please check.Thank you for reporting,
Provide Support teamForum: Reviews
In reply to: [Provide Support Live Chat] Please fix your plugin.We’ve just updated the plugin. A lot of compatibility issues were fixed. Could you please try it on your WP now and let us know if the issue remains?
Thank you!
Forum: Plugins
In reply to: Provide Support Live Chat Activate errorHello All,
The conflict with old PHP version was fixed in the plugin version 2.0.2. The version is available at http://ww.wp.xz.cn/plugins/provide-support-live-chat/
Thank you!
Forum: Plugins
In reply to: Provide Support Live Chat Activate errorHello,
This issue is related to PHP version on your hosting. Recent plugin update uses PHP namespaces and requires PHP 5.3. We will fix this as soon as possible and make the plugin compatible with earlier versions of PHP.
Please contact our support chat at http://www.providesupport.com/ (green button at the right) for the previous version of the plugin, it should work well.
Please accept our apologies for the inconvenience.