Warren
Forum Replies Created
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Hi Ahmed,
Thanks so much for your detailed feedback! I managed to figure out what was causing the errors. I had the following custom code in functions:
add_filter( 'woocommerce_get_image_size_gallery_thumbnail', 'ci_theme_override_woocommerce_image_size_gallery_thumbnail' ); function ci_theme_override_woocommerce_image_size_gallery_thumbnail( $size ) { // Gallery thumbnails: proportional, max width 200px return array( 'width' => 200, 'height' => '', 'crop' => 0, ); }…that I had got from:
https://www.cssigniter.com/kb/adding-images-woocommerce/
So I changed it to this:
add_filter( 'woocommerce_get_image_size_gallery_thumbnail', 'ci_theme_override_woocommerce_image_size_gallery_thumbnail' ); function ci_theme_override_woocommerce_image_size_gallery_thumbnail( $size ) { // Gallery thumbnails: proportional, max width 200px return array( 'width' => 200, 'height' => 200, 'crop' => 0, ); }Note; the ‘height’ => ”, is now ‘height’ => 200,
Looking at Query Monitor and my file manager error_log everything looks fine now.
Many thanks
Warren- This reply was modified 4 years, 8 months ago by Warren.
Hi Rynald,
Here goes:
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DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.6.0 WC Database Prefix: wp_ Total Database Size: 133.70MB Database Data Size: 114.51MB Database Index Size: 19.19MB wp_woocommerce_sessions: Data: 9.02MB + Index: 0.33MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.55MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine 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4.52MB + Index: 1.33MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.20MB + Index: 0.30MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.13MB + Index: 0.13MB + Engine InnoDB wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 5372 extra_product_tab: 3 ml-slide: 9 ml-slider: 1 nav_menu_item: 67 page: 29 popup: 2 popup_theme: 8 post: 4 product: 1349 product_variation: 1099 revision: 310 sa_slider: 2 shop_coupon: 4 shop_order: 550 wcps: 1 wcps_layout: 6 woo_discount: 6 woo_discount_cart: 1 wpcdt_countdown: 1 wpcf7_contact_form: 5 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (36) ### Query Monitor: by John Blackbourn – 3.7.1 Carousel Upsells and Related Product for Woocommerce: by Dan Zakirov – 0.4.5 Classic Editor: by WordPress Contributors – 1.6.2 Classic 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jameskoster – 0.4.2 WordPress Importer: by wordpressdotorg – 0.7 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #7 - /shop/ Basket: #8 - /basket/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: IslandFurniture Version: 2.4.5 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### TI WooCommerce Wishlist Templates ### Overrides: – ### Action Scheduler ### Complete: 328 Oldest: 2021-08-17 16:01:57 +0100 Newest: 2021-09-17 15:01:17 +0100 ### Status report information ### Generated at: 2021-09-17 15:27:15 +01:00We don’t use any resizing plugins as far as I know.
Customising > WooCommerce ? Product Images is set to:Uncropped
Images will display using the aspect ratio in which they were uploadedCheers
WarrenHi @richplugins
Thanks for getting back to me, I will check again then.
I have also sent the contents of the advanced tab.
Thanks
Forum: Plugins
In reply to: [LiteSpeed Cache] There has been a critical error on this website.Hi Gareth,
That’s great, all sorted now!
Thanks
WarrenHi Gareth,
Great thanks for that, I just emailed you.
Cheers
WarrenHi @devnihil,
Thanks for checking and yes I can see it now too.
I am not sure what fixed it either, very strange.
Anyway at least its working again now and thanks for your support.
Regards
WarrenHi Maybellyne,
Thanks, I did that but its still the same. I have asked my hosting company to have a look at this, I’ll let you know what they say.
Thanks
WarrenHi Maybellyne,
https://www.usedkitchenexchange.co.uk/sitemap_index.xml is the live production site.
https://dev.usedkitchenexchange.co.uk/sitemap_index.xml is a copy of the above.
Do you know why it doesn’t work on the production site?
Thanks
WarrenHi @maybellyne,
Okay I installed Health Check & Troubleshooting and with Troubleshooting mode – enabled viewing the front end looks like this:
There is nothing activated apart from the default WP theme, Yoast SEO and Health Check & Troubleshooting.
I’m not sure what to do now.
Regards
WarrenHi @maybellyne thanks so much for getting back to me, I will try your suggestions and let you know what I discover asap.
Forum: Plugins
In reply to: [LiteSpeed Cache] Stop Litespeed adding random ‘strong’ tags in footer widgetOkay I am going have to deactivate Litespeed now as its causing problems for users, please see screenshot here
I’ll have to find an alternative caching plugin.
Forum: Plugins
In reply to: [Contact Form 7] Unable to send messages after update to version 5.4Back to 5.2.2 also, cleared cache and working again now after a full day of no messages on 2 x sites with ads running 🙁
Moral of the story, be very careful when updating CF7, do it infrequently and test, test, test afterwards.
Hi @vhauri
Thanks for your reply!
Here are the messages in the ElasticPress Dashboard:
Your Elasticsearch version 7.10.1 is above the maximum required Elasticsearch version 7.9. ElasticPress may or may not work properly.
We are unable to sync and so ElasticSearch / ElasticPress isn’t working.
ElasticSearch isn’t working right now.
Forum: Requests and Feedback
In reply to: WooCommerce Archive Thumbnail Gallery SliderHi @adelmassimo
Yes I found WooCommerce Product Image Slider here.
There were a few other solutions but this worked best for us.
Hope this helps!
- This reply was modified 5 years, 4 months ago by Warren.