Forum Replies Created

Viewing 15 replies - 76 through 90 (of 182 total)
  • Thread Starter Warren

    (@rabbitwordpress)

    Hi Ahmed,

    Thanks so much for your detailed feedback! I managed to figure out what was causing the errors. I had the following custom code in functions:

    add_filter( 'woocommerce_get_image_size_gallery_thumbnail', 'ci_theme_override_woocommerce_image_size_gallery_thumbnail' );
    function ci_theme_override_woocommerce_image_size_gallery_thumbnail( $size ) {
        // Gallery thumbnails: proportional, max width 200px
        return array(
            'width'  => 200,
            'height' => '',
            'crop'   => 0,
        );
    }

    …that I had got from:

    https://www.cssigniter.com/kb/adding-images-woocommerce/

    So I changed it to this:

    add_filter( 'woocommerce_get_image_size_gallery_thumbnail', 'ci_theme_override_woocommerce_image_size_gallery_thumbnail' );
    function ci_theme_override_woocommerce_image_size_gallery_thumbnail( $size ) {
        // Gallery thumbnails: proportional, max width 200px
        return array(
            'width'  => 200,
            'height' => 200,
            'crop'   => 0,
        );
    }

    Note; the ‘height’ => ”, is now ‘height’ => 200,

    Looking at Query Monitor and my file manager error_log everything looks fine now.

    Many thanks
    Warren

    • This reply was modified 4 years, 8 months ago by Warren.
    Thread Starter Warren

    (@rabbitwordpress)

    Hi Rynald,

    Here goes:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.islandfurnitureco.com
    Site address (URL): https://www.islandfurnitureco.com
    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.5.1
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.5.1
    Log Directory Writable: ✔
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.23
    PHP Post Max Size: 128 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.30 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: wp_
    Total Database Size: 133.70MB
    Database Data Size: 114.51MB
    Database Index Size: 19.19MB
    wp_woocommerce_sessions: Data: 9.02MB + Index: 0.33MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.27MB + Index: 0.31MB + Engine InnoDB
    wp_db7_forms: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_avatar: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_crawler: Data: 0.13MB + Index: 0.13MB + Engine MyISAM
    wp_litespeed_crawler_blacklist: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_litespeed_img_optm: Data: 3.52MB + Index: 2.00MB + Engine InnoDB
    wp_litespeed_img_optming: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_options: Data: 3.39MB + Index: 0.44MB + Engine InnoDB
    wp_postmeta: Data: 37.56MB + Index: 9.03MB + Engine InnoDB
    wp_posts: Data: 8.52MB + Index: 1.30MB + Engine InnoDB
    wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_tinvwl_analytics: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_tinvwl_items: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_tinvwl_lists: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_usermeta: Data: 1.50MB + Index: 0.44MB + Engine InnoDB
    wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.28MB + Index: 0.50MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 3.16MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 3.52MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.38MB + Index: 0.14MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 24.52MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 4.52MB + Index: 1.33MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.20MB + Index: 0.30MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 5372
    extra_product_tab: 3
    ml-slide: 9
    ml-slider: 1
    nav_menu_item: 67
    page: 29
    popup: 2
    popup_theme: 8
    post: 4
    product: 1349
    product_variation: 1099
    revision: 310
    sa_slider: 2
    shop_coupon: 4
    shop_order: 550
    wcps: 1
    wcps_layout: 6
    woo_discount: 6
    woo_discount_cart: 1
    wpcdt_countdown: 1
    wpcf7_contact_form: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (36) ###
    
    Query Monitor: by John Blackbourn – 3.7.1
    Carousel Upsells and Related Product for Woocommerce: by Dan Zakirov – 0.4.5
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.2
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Contact Form CFDB7: by Arshid – 1.2.5.9
    Enhanced E-commerce for Woocommerce store: by Tatvic – 4.1.3
    PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.6.1
    GazChap's WooCommerce getAddress.io Postcode Lookup: by Gareth 'GazChap' Griffiths – 2.0.4
    LiteSpeed Cache: by LiteSpeed Technologies – 4.4.1
    WooCommerce Load More Products: by BeRocket – 1.1.9.1
    Max Mega Menu: by megamenu.com – 2.9.4
    MetaSlider: by MetaSlider – 3.23.0
    Newsletter Sign-Up: by Danny van Kooten – 2.0.9
    Popup Maker: by Popup Maker – 1.16.2
    PW WooCommerce Bulk Edit: by Pimwick
    LLC – 2.89
    
    Really Simple SSL: by Really Simple Plugins – 5.1.0
    Redirection: by John Godley – 5.1.3
    Safe SVG: by Daryll Doyle – 1.9.9
    Search By SKU - for Woocommerce: by Unroll Digital – 0.8.0
    Page Builder by SiteOrigin: by SiteOrigin – 2.13.2
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.23.1
    TI WooCommerce Wishlist: by TemplateInvaders – 1.28.4
    Woo Discount Rules: by Flycart – 2.3.7
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.3
    Product Feed PRO for WooCommerce: by AdTribes.io – 10.6.4
    Woocommerce Product Tab Pro: by Proword – 3.1
    WooCommerce Stripe Gateway: by WooCommerce – 5.5.0
    PickPlugins Product Slider for WooCommerce: by PickPlugins – 1.13.25
    WooCommerce: by Automattic – 5.6.0
    Wordfence Security: by Wordfence – 7.5.5
    Yoast SEO: by Team Yoast – 17.1
    WP Mail Logging: by Wysija – 1.9.9
    WP Mail SMTP: by WPForms – 3.0.3
    WPFront Scroll Top: by Syam Mohan – 2.0.7.08086
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.8.6
    
    ### Inactive Plugins (6) ###
    
    Countdown Timer Ultimate: by WP OnlineSupport
    Essential Plugin – 2.0.1.1
    
    jQuery Pin It Button for Images: by Marcin Skrzypiec – 3.0.6
    Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.11
    Slide Anything - Responsive Content / HTML Slider and Carousel: by Simon Edge – 2.3.38
    WooCommerce Product Image Flipper: by jameskoster – 0.4.2
    WordPress Importer: by wordpressdotorg – 0.7
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    db.php: Query Monitor Database Class
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Basket: #8 - /basket/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: IslandFurniture
    Version: 2.4.5
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 328
    Oldest: 2021-08-17 16:01:57 +0100
    Newest: 2021-09-17 15:01:17 +0100
    
    ### Status report information ###
    
    Generated at: 2021-09-17 15:27:15 +01:00
    

    We don’t use any resizing plugins as far as I know.
    Customising > WooCommerce ? Product Images is set to:

    Uncropped
    Images will display using the aspect ratio in which they were uploaded

    Cheers
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @richplugins

    Thanks for getting back to me, I will check again then.

    I have also sent the contents of the advanced tab.

    Thanks

    Thread Starter Warren

    (@rabbitwordpress)

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Gareth,
    That’s great, all sorted now!
    Thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Gareth,

    Great thanks for that, I just emailed you.

    Cheers
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @devnihil,
    Thanks for checking and yes I can see it now too.
    I am not sure what fixed it either, very strange.
    Anyway at least its working again now and thanks for your support.
    Regards
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Maybellyne,

    Thanks, I did that but its still the same. I have asked my hosting company to have a look at this, I’ll let you know what they say.

    Thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi Maybellyne,

    https://www.usedkitchenexchange.co.uk/sitemap_index.xml is the live production site.

    https://dev.usedkitchenexchange.co.uk/sitemap_index.xml is a copy of the above.

    Do you know why it doesn’t work on the production site?

    Thanks
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @maybellyne,

    Okay I installed Health Check & Troubleshooting and with Troubleshooting mode – enabled viewing the front end looks like this:

    https://ibb.co/SBTFtfs

    There is nothing activated apart from the default WP theme, Yoast SEO and Health Check & Troubleshooting.

    I’m not sure what to do now.

    Regards
    Warren

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @maybellyne thanks so much for getting back to me, I will try your suggestions and let you know what I discover asap.

    Thread Starter Warren

    (@rabbitwordpress)

    Okay I am going have to deactivate Litespeed now as its causing problems for users, please see screenshot here

    I’ll have to find an alternative caching plugin.

    Warren

    (@rabbitwordpress)

    Back to 5.2.2 also, cleared cache and working again now after a full day of no messages on 2 x sites with ads running 🙁

    Moral of the story, be very careful when updating CF7, do it infrequently and test, test, test afterwards.

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @vhauri

    Thanks for your reply!

    Here are the messages in the ElasticPress Dashboard:

    Your Elasticsearch version 7.10.1 is above the maximum required Elasticsearch version 7.9. ElasticPress may or may not work properly.

    We are unable to sync and so ElasticSearch / ElasticPress isn’t working.

    ElasticSearch isn’t working right now.

    Thread Starter Warren

    (@rabbitwordpress)

    Hi @adelmassimo

    Yes I found WooCommerce Product Image Slider here.

    There were a few other solutions but this worked best for us.

    Hope this helps!

    • This reply was modified 5 years, 4 months ago by Warren.
Viewing 15 replies - 76 through 90 (of 182 total)