Rashed Kaysar Rasel
Forum Replies Created
-
Hi there,
As we haven’t received a response for a while, we’ll go ahead and close this ticket for now.
If you have any further questions or need assistance in the future, please don’t hesitate to open a new ticket, we’re always here to help!
Best regardsHi @webtanzil,
We’re currently working on a more permanent fix for the delayed marquee display in the free version.
In the meantime, please try adding more content (or duplicating the existing text) so that it fills the full width of the screen. At the moment, the content area is too small, which is why the marquee does not appear immediately.
Please give that a try and let us know if it improves the behavior on your end.Hi @webtanzil,
We’ll review the issue with our team and discuss the best solution. We’ll get back to you within 48 hours. Thank you for your patience.
Best regardsHi,
All security issues were resolved in version 1.2.5. If you haven’t updated the plugin yet, please update to 1.2.5. For now, we’ll mark this ticket as resolved. If you have any further questions, feel free to open a new ticket.
Best regardsHi @hatemmostafa94 ,
Thanks a lot for the kind review. It really motivates us to keep improving the plugin and make it even better. If you ever need help or have a feature request, just let us know.Hi there,
As we haven’t received a response for a while, we’ll go ahead and close this ticket for now.
If you have any further questions or need assistance in the future, please don’t hesitate to open a new ticket, we’re always here to help!Forum: Plugins
In reply to: [ReelsWp - Shoppable Videos & Vertical Reels Carousels] Disappointing UpgradeHi,
It looks like the issue has been resolved in the current version of our plugin. I’ll mark this ticket as resolved. If you have any other questions or need assistance, feel free to open a new ticket. We’re always happy to help!
Best regards,Hi there,
As we haven’t received a response for a while, we’ll go ahead and close this ticket for now.
If you have any further questions or need assistance in the future, please don’t hesitate to open a new ticket, we’re always here to help!Forum: Plugins
In reply to: [ReelsWp - Shoppable Videos & Vertical Reels Carousels] rtl modeHi there,
As we haven’t received a response for a while, we’ll go ahead and close this ticket for now.
If you have any further questions or need assistance in the future, please don’t hesitate to open a new ticket, we’re always here to help!Forum: Plugins
In reply to: [ReelsWp - Shoppable Videos & Vertical Reels Carousels] Disappointing UpgradeHi @fashionghana,
Sorry about the trouble you’re facing. We’re already working on this issue and expect it to be fixed in the next plugin update. Thanks for your patience.
Best regards,Hi @fashionghana ,
If you edit an existing reel before upgrading, there is a risk that the reel’s extra videos may be removed from the database. However, if you upgrade first and then edit the reel, your existing data will remain unaffected.
Best regardsHi @fashionghana ,
Thank you for bringing these issues to our attention. We are actively working on them, and we aim to resolve them in the upcoming version. Currently, we do not support displaying the Reel title on the frontend, and there is no CSS workaround for this at the moment. If we add this feature in the future, we will be sure to let you know.
We truly appreciate your feedback, it helps us improve our plugin and deliver a better experience.
Best regardsHi @fashionghana,
Thank you for taking the time to leave such thoughtful feedback. It’s great to hear that the plugin delivered exactly what you were looking for and removed the need for complex carousel modifications.
We truly appreciate your support and are glad to have you with us.
Best regardsHi @webtanzil,
Thank you so much for your kind words! Your feedback truly means a lot to us, and we’re really glad to know you’re enjoying the plugin.Hi @hrlibbert1 ,
Could you please share your Elementor > System Info details with us, along with the page link where you’re using the marquee?
Best regards