Thanks! Is was the keys and ids, we inputted them again as you suggested. Thank you for the quick turn around, you’re a star!
I will send a support email, but wouldn’t it be better to respond here so others can troubleshoot in the future? This looks like a common problem.
Solved – Might help someone in the future:
Issue was our WooCommerce email activation settings were wrong. Nothing pointed to this, just came across the setting by chance.