Daniel K.
Forum Replies Created
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Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Cannot get latest reviewsHi,
Please reopen if it’s still relevant.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Invalid HTMLHi @kittmedia,
It’s fixed in the latest release 6.8
Please let us know if you have any questions.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] GDPR?Hi @wppraesenz,
Thank you for your topic.
Yes, if you use the “Save images locally (GDPR)” option in your widget (with that plugin), no user requests are sent to Google.
Thanks!
Hi @gudrunpetz
Thank you for your topic!
According to the ww.wp.xz.cn forum rules, we are not allowed to provide support for the Pro version here. This forum is only for this free plugin.
Please contact us directly to support [at] richplugins.com
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Invalid HTMLHi @kittmedia,
Thank you so much for reporting this and for testing the plugin so carefully – we really appreciate it!
You’re absolutely right: an img element with an empty alt attribute should not include a role attribute, and this will be corrected. We’ve already added it to our fix list, and the update will be released within the next few days. Also, we will investigate the possibility to remove this service img because it seems not longer necessary.
Thanks again for helping us improve the plugin and keeping the HTML clean and valid.
If you notice anything else, please feel free to let us know!
Hi @vaantti,
Thank you for your answer.
When you paste your Google map URL in the connection field and click Connect button what you see?
Could you send your Google map link to test?
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Unfortunately, I can’t see the debug information it shows:
Forbidden (#403) Error, this is a private paste or is pending moderation. If this paste belongs to you, please login to Pastebin to view it.
You also send the debug info to our support address: support [at] richplugins.com
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Thank you for your response.
Please send debug information from the page Google Reviews / Settings / Advance and we will check the API key. Please use ‘Pastebin‘ service if you paste debug info here.
Also, you can remove the API key, because it seems the issue and update reviews manually every 3 days.
To update reviews manually, you need to edit your reviews widget (page Google Reviews / Widgets), click by connected Google place (right top corner under Connect Google button) and click Update reviews button.
Please let us know if you have any questions.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Yes, after refresh the page, I see reviews of this plugin, sorry, it seems was a cache.
First of all, please try to disable the option Advance Options / Lazy load images in your reviews widget.
Also please check that if this website is using a Smush plugin to lazy load images, if so, please try to disable this and check. Smush is not correctly working with the images from that plugin.
In any case please let us know how it goes.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Yes, right, this one ‘Rich Shortcodes for Google Reviews 6.7’ is this plugin, but it’s not showing on your website and we can’t see the issue (and investigate this). Just install reviews of this plugin and let us know.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Sorry, did you read my previous answer? The reviews solution which is currently used on your website is not this plugin, just click by the copy right link of this solution ‘Free Google Reviews Widget’ and you will see that it’s not leads to our website or this plugin.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Yes, I scroll down and ‘Free Google Reviews Widget’ link leads to the service which is not this plugin.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Avatar Images not showing on front end.Hi @olstadesigns,
Thank you for your topic!
On your webpage I can’t find this plugin. Please find a correct support contact for your issue.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Cannot get latest reviewsHi @ukw420,
Thank you for your topic.
To investigate this issue, please send:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
For the debug info, please use ‘Pastebin’ service.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Change Review Order to NewestHi @rafi1864,
Thank you for your topic.
Actially the default sort is by recent, strange if it doesn’t work.
To investigate this question, could you please send:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
For the debug information please use ‘Pastebin‘ service.
Thanks!
- This reply was modified 6 months, 4 weeks ago by Daniel K..