robable

Thanks a bunch, @bhavikkiri!

I have worked the bug out. Where is the best place to report it?

Here is basically my problem and my diagnostic: I have some “free plus shipping” offers, which are basically free products that only have a shipping fee attributed. The order total is essentially $0.00 before adding the shipping (if only “free plus shipping” items are purchased).

What I’m thinking is that the plugin only considers orders with a total amount greater than $0.00, excluding shipping. It would be great if the shipping was included in the total amount of an order.

I could confirm this claim multiple times by making abandoned carts have a total of $0.00 + shipping, which would never get the emails sent and by making abandoned carts have a total of above $0.00 + free shipping, which always had the emails sent on time.

Hope this helps, I’m looking forward for a fix!

Thanks again for your time and the great plugin!

Have an excellent day!

~Rob