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It sounds like something is preventing the gallery from rendering properly. First, please make sure that the Robo Gallery plugin is installed and activated. If it’s not enabled, the shortcode will just display as text instead of loading the gallery.

Next, check for any potential conflicts with other plugins or your theme. Sometimes, other plugins might interfere by cutting off the necessary CSS or JavaScript that the gallery needs to function. To help with this, you can try enabling the compatibility options within Robo Gallery. These settings are designed to resolve conflicts and ensure that the gallery loads as expected.

If you’re still seeing the shortcode text, feel free to reach out, and I’ll help you troubleshoot further!

Yes, you can definitely customize the hover effects in Robo Gallery! To start, you can change the type of hover effects directly from the gallery hover settings. Each gallery type comes with its own pre-configured hover effect, so you might want to explore different gallery types to see which effect fits your needs best.

If you’d like more control over the hover effects, you can switch to the “Hover Template” option. This gives you the ability to fully customize the layout of the hover overlay, allowing for advanced effects like zoom or opacity changes. Additionally, there are hover options available that allow you to manage the specific elements within the hover effect, giving you even more flexibility to create the exact look and feel you’re aiming for.

Let me know if you need any more guidance, and I’d be happy to help further!

The issue with captions not appearing on mobile could be related to the hover settings and the specific hover effects you’re using. In Robo Gallery, hover effects are optimized for both desktop and mobile devices, which means some effects may display differently on mobile for a more streamlined experience.

I recommend trying to adjust your hover settings and testing a few different hover effects to see if that resolves the issue with the captions. This should help you find a configuration that works well for both desktop and mobile views.

If you need further assistance or have any other questions, feel free to reach out. We’re here to help!

It sounds like the issue might be caused by a conflict with one of your plugins, particularly those related to links, SEO, or optimization. I recommend disabling these plugins one by one to see if any of them are causing the 404 error. Additionally, some WordPress themes have built-in SEO or link-related tools, so it’s worth checking if your theme has any similar features that could be interfering.

To troubleshoot, try temporarily switching to a default WordPress theme (like Twenty Twenty-Three) and see if the gallery works without the error. This will help you pinpoint whether it’s a plugin or theme causing the issue.

If you’re still having trouble after these steps, feel free to reach out, and we’ll be happy to assist further!

Yes, absolutely! Robo Gallery fully supports displaying both videos and images in the same gallery. You can easily mix and match photos and videos within a single gallery instance to create a dynamic and engaging experience.

If you need any guidance on how to set this up or run into any issues, don’t hesitate to reach out. We’re happy to help you get everything just right!

Great question! Robo Gallery doesn’t limit the number of images you can upload—it’s primarily restricted by your server settings and WordPress itself. So, you should be able to upload a large batch of images without any issues, as long as your server allows it.

We’re also excited to share that we have a major update coming soon, which will include even more advanced functionality. One of the key features will be a new media manager, which will make bulk uploading and managing images much more efficient. This new tool should be released shortly after the main update.

In the meantime, if you need help with your current upload process or run into any issues, feel free to reach out. We’re happy to assist!

Thank you for reaching out. It sounds like the gallery might not be linked correctly to the instance you’re using on the homepage. Could you double-check that the images have been uploaded to the correct gallery instance? Sometimes it’s easy to accidentally create multiple galleries, and the wrong one may be linked in the shortcode.

Additionally, it could be a compatibility issue. I recommend checking the gallery’s compatibility settings and trying to switch to the alternative version, as this can help avoid conflicts with other plugins or themes.

If these steps don’t solve the problem, feel free to share more details, and I’ll be happy to help you troubleshoot further!