Al Rubyat

Hi @antipole,

Thank you for the update, and we completely understand your decision. We wish you all the best with your projects using MailPoet and PublishPress Planner. If you ever decide to revisit Subscribe2 or need assistance in the future, feel free to reach out.

Take care and happy publishing!

Hi @vivahappyblog,

Thanks for your interest in weMail! 😊
Here are the answers to your questions:

1. Translation Ready – Yes, weMail is fully translation-ready and works with tools like Polylang and Loco Translate.
2. Subscription Form Options – You can add custom fields like dropdowns or radio buttons to collect subscribers’ preferred language during sign-up.
3. Language-based Segmentation – By creating separate contact lists or segments based on language, you can send different emails or post notifications to each group. While automated language detection isn’t built-in, manual setup is totally doable.

Let us know if you need help setting it up – we’re happy to assist!

Hi Cor,

Thank you for your kind words! I truly appreciate your feedback. It was my pleasure to assist you, and I’m always here if you need any further help.

Wishing you a great day ahead! 😊

Hi @mahnazb,

Thank you for sharing your feedback, and we truly apologize for the inconvenience you’ve experienced. We understand how frustrating it can be when campaigns don’t go as expected, and we regret that your experience with us hasn’t met your expectations.

Upon thorough review, we’ve found that the issues you encountered appear to be related to your email gateway provider or specific configuration rather than from our side. However, we’ve worked closely with you to identify the root cause, and we are happy to confirm that your campaigns should now be working as intended.

We truly value your feedback and would love the opportunity to assist you further. If you have any remaining concerns or issues, please feel free to reach out, and we’ll ensure you get the best possible resolution. Our team is committed to offering the best support and will guide you step-by-step until everything is running smoothly.

We kindly ask that you reconsider your review now that the issue has been fully resolved, as we strive to ensure that each of our users has a positive experience with our service. We sincerely appreciate your understanding and patience throughout this process.

Looking forward to hearing from you, and we’re here to help whenever you need!

Best regards,

Hi @mahnazb ,

Thank you for your feedback, and we sincerely apologize for the inconvenience caused.

We’ve investigated the issue and found no issues on our end. It seems the issue might be specific to your site or email gateway configuration. We’d love to help resolve this—please communicate with our technical support so we can investigate further.

We appreciate your patience and kindly request you reconsider your review once the issue is resolved, as we are committed to providing the best support possible.

Best regards,

Hi @renisauria ,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks

Hi @thuys and @elliekennard,

Thank you for your insights and contributions. Ellie is correct—this is standard behavior for the email preview feature in Subscribe2, as it allows you to see how different formats will appear to recipients.

Since this is expected functionality, we’ll go ahead and close this topic for now. If you have further questions or need assistance, feel free to open a new thread.

Thank you for your understanding and for using Subscribe2!

Hi @ernestcarrazana ,
Thank you for reaching out, and we apologize for the delay. For the first issue, please ensure you are using the Elementor PRO Form widget, and the fields are correctly mapped under weMail > Integrations > Elementor Form. Also, check that the integration is active.

For the second issue, verify that double opt-in is enabled for your mailing list under weMail > Lists > Edit List > Double Opt-in. If you have a caching plugin active, clear the cache and try again.

If the problem persists, please share the versions of Elementor PRO, weMail, and WordPress you’re using, along with any recent changes made on the site. We’re here to assist further and ensure the issues are resolved.