Al Rubyat's Replies - page 7

Forum Replies Created

Viewing 15 replies - 91 through 105 (of 208 total)

← 1 2 3 … 6 7 8 … 12 13 14 →

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] Deprecation Notice for \MailPoet\Models Namespace Code

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi there,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] wp-admin/admin.php?page=s2

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @chitarristiorg ,

We’re sorry to hear that the link in the alert isn’t working. To assist you better, could you please provide more details about the issue? If possible, a screenshot of the alert or any additional information would help us understand the issue better.

Looking forward to your response.

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] Send Email Preview Converts Quotes to Escaped Encoded HTML Character

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @web2guru ,

It appears that special characters are being improperly encoded in the email preview. This issue might be related to the current version of the plugin.

You can try downgrading to a previous version of Subscribe2 if available, as it might not have this issue. Alternatively, please keep an eye out for upcoming updates to the plugin, as a fix may be included in the next release.

Thank you for your patience, and let us know if you need further assistance.

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] Where to choose format for per-post notifications email

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @thuys ,

It looks like the issue might be due to the plugin settings or a conflict. Typically, you should receive only one email per post in the selected format.

Please check the Subscribe2 settings to ensure that only your preferred format is selected for sending emails. If the issue persists, try disabling other plugins to rule out conflicts or check for any available updates to Subscribe2.

Thanks

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] ValueError: Missing format specifier at end of string

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @la33lf ,

Thank you for reporting this issue. It does seem related to the PHP upgrade. The error you’re encountering is likely due to compatibility issues with PHP 8.

Our team is aware of this and is working on a fix. In the meantime, you might want to check for any available updates to the Subscribe2 plugin or consider downgrading PHP to a compatible version if possible.

We appreciate your patience and will provide an update as soon as a solution is available.

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] Elemntor Forms Integration

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @mihailungu ,

There is no limit on the number of visible Elementor forms in the WeMail integration.

For further debugging, please create a support ticket with more details and we will help you resolve the issue.

Regards,

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] 404 of deleted campaigns

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @rick111 ,

Thank you for the suggestion! Forwarding 404 errors to a custom URL specified by the customer is a great idea, and I can see how it would improve the user experience. I’ll pass this feedback along to our development team for consideration in future updates.

We appreciate your input and are always looking for ways to enhance weMail. If you have any other suggestions or need further assistance, feel free to reach out.

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] 404 of deleted campaigns

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @rick111 ,

At the moment, we recommend keeping your campaigns rather than deleting them to avoid the 404 errors. We understand how this can be frustrating, so we’re actively working on a fix to ensure that the links will continue to function even after a campaign has been deleted.

Thanks for your patience — our plugin is still fully supported, and we’re here to help.

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] Chrome flags your tracking as unsafe

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @rick111 ,

we’re sorry for the confusion this has caused. Yes, weMail does use wemailtrack.com to track campaigns. We’re currently investigating the issue thoroughly, but so far, we haven’t identified any problems from our domain’s end. It’s possible that the recent CrowdStrike outage may have contributed to the browser warnings.

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] Public Subscribers Not Receiving Notifications

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @hanzardo

Thank you for reaching out and sharing your issue. It sounds frustrating to have the plugin suddenly stop working after so many years! Have you recently updated WordPress, your theme, or other plugins? Compatibility issues can sometimes cause such issues. Additionally, check your email settings or your hosting provider to ensure emails are not being blocked. You could also try reinstalling Subscribe2.

Let me know if you need any more help!

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] New post triggered e-mails

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi there,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] Deprecation notices

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi (@kprovance),

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] Deprecation Notice for \MailPoet\Models Namespace Code

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi @paveldohnal ,

Thank you for bringing this to our attention. We’ve received your message and have informed our development team. They are reviewing the necessary changes and will take the appropriate steps to ensure compatibility.

We appreciate your cooperation in helping us maintain a smooth integration. If there are any further updates or specific details you’d like to share, please feel free to reach out.

Thanks,

Forum: Plugins
In reply to: [Subscribe2 - Form, Email Subscribers & Newsletters] Subscriber email stuck, can’t delete

Al Rubyat
(@rubyat13)

1 year, 9 months ago

Hi Kellys88,

We’re sorry to hear you’re having trouble removing those subscribers. Could you please try refreshing the page and attempting the deletion again? If the issue persists, please let us know, and we’ll look into it further.

Forum: Plugins
In reply to: [weMail: Email Marketing, Email Automation, Newsletters, Subscribers & Email Optins for WooCommerce] 404 of deleted campaigns

Al Rubyat
(@rubyat13)

1 year, 10 months ago

Hi @rick111 ,

Thank you for your message.

We’re here to help you with the 404 errors from deleted campaigns. Could you please provide more details about the issue scenario? This will help us better understand and assist you effectively.

And yes, the weMail plugin is still fully supported.

Looking forward to your response.

Viewing 15 replies - 91 through 105 (of 208 total)

← 1 2 3 … 6 7 8 … 12 13 14 →