Al Rubyat

Hi @rick111 ,

Thank you for bringing this to our attention.

The domain you mentioned (….wemailtrack.com) is not associated with weMail. Our correct website address is getwemail.io.

Please ensure you are using the official site for any weMail-related activities. If you have any other concerns, feel free to let us know.

We apologize for the inconvenience you’re experiencing. It’s possible that the email issue is related to recent changes in the settings. Please double-check your email configuration and spam/junk folders.

We’re excited to let you know that we will be releasing a revamped version of Subscribe2 soon, which will address many existing issues. We appreciate your patience and understanding.

Thanks for the 5-star review! Glad you find weMail useful. Looking forward to your continued success with your blog!

Hi @rick111,

Thanks for your query.

I understand you’re facing difficulties adding an email from the qq.com domain to your subscriber list. To assist you better, could you provide more details on the specific issue you’re facing?

Are you receiving any error messages when attempting to add an email like ([email protected]) to your subscriber list? Any additional information you can provide will help us pinpoint the issue and provide a solution.

Looking forward to your response.

Thanks,

Hi robxxx ,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!

Hi @robaxxx,

Thanks for bringing this to our attention. Previously, we have fixed this issue and we didn’t experience the same issue after the fixes.

As you are experiencing the same issue again and most of the templates are premium feature. I suggest you to contact with our support and share the broken email by forwarding them.

Thanks

Hi,

Thank you for your feedback regarding the new search bar that appeared in the latest update (2.0.2) of our documentation page. We appreciate your engagement with our product.

We introduced this search bar as a new feature to enhance the user experience and make it easier for you to find the information you need quickly. We believe that it can significantly improve navigation and efficiency in accessing documentation.

However, we understand that some users may have preferences, and we value your input. If you find that the search bar does not align with your workflow, we want to assure you that we are actively working on providing an option to disable it in a future release. We aim to provide a customizable experience that meets the needs of all our users.

We hope you’ll give the new search feature a try and explore how it can benefit your usage. If you have any more feedback or questions, please feel free to share them with us. Your input helps us improve our product to better serve you.

Hi @markd1405 ,

It seems that you’re trying to send transactional emails. However, transactional email functionality is not accessible in test mode. To send transactional emails, you must configure an email-sending gateway.

Hope you understand. Feel free to create a new topic, if you have any questions or concerns.

Regards,