SandraL

I installed Word Fence not long ago. I was going to purchase it today but this is what has happened. When you visit my website either as just a visitor or as an admin trying to log in this is the page that comes up. Yes I have put in for a unblock email but it is not coming through either. Word Fence has rendered my site useless to everyone. Admin and viewer. I get the same page when I try to log in. I can’t even get to the admin sign in page. What can I do as I am no longer sure I even want to use this plugin any more after this.

The Page we get sent to –
Your access to this site has been limited

Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)

Reason: Exceeded the maximum global requests per minute for crawlers or humans.

Important note for site admins: If you are the administrator of this website note that your access has been limited because you broke one of the Wordfence firewall rules. The reason you access was limited is: “Exceeded the maximum global requests per minute for crawlers or humans.”.

If this is a false positive, meaning that your access to your own site has been limited incorrectly, then you will need to regain access to your site, go to the Wordfence “options” page, go to the section for Firewall Rules and disable the rule that caused you to be blocked. For example, if you were blocked because it was detected that you are a fake Google crawler, then disable the rule that blocks fake google crawlers. Or if you were blocked because you were accessing your site too quickly, then increase the number of accesses allowed per minute.

If you’re still having trouble, then simply disable the Wordfence firewall and you will still benefit from the other security features that Wordfence provides.

If you are a site administrator and have been accidentally locked out, please enter your email in the box below and click “Send”. If the email address you enter belongs to a known site administrator or someone set to receive Wordfence alerts, we will send you an email to help you regain access. Please read this FAQ entry if this does not work.