searchprosupport
Forum Replies Created
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Forum: Plugins
In reply to: [Advanced Search] Search generates titles but not body textHey @sol0712,
We appreciate your suggestion to add body text to WordPress search terms. We have forwarded your feedback to our team for review. If possible, we will try to implement this feature in future updates.Thank you for your input.
Regards,
Support TeamForum: Plugins
In reply to: [Advanced Search] SyntaxError: JSON Parse ErrorHi @cfhungler,
To assist you more effectively, we recommend enabling debug error logs on your website. To do this, please follow these steps:
- Locate the
wp-config.phpfile in your website’s root directory. - Insert the following code:
define('WP_DEBUG_LOG', true);(Note:- If this code
define('WP_DEBUG_LOG', false);is already there in yourwp-config.phpfile, change the value from “false” to “true.”)
(Reference article – https://ww.wp.xz.cn/documentation/article/debugging-in-wordpress/)
Once you’ve enabled debug error logs, please proceed to replicate the issue or perform the steps that trigger the error. This will generate an error log file within the “wp-content” directory or main directory.Please download and share the debug error log file with us through email: [email protected]
Best Regards,
Support TeamForum: Plugins
In reply to: [Advanced Search] Mobile Search on Tap Reserving spaceHello @slipperx,
Thank you for reaching out to us. We are here and ready to provide assistance.
In order to gain a deeper understanding of your concern and effectively address it, we kindly request additional information.
Could you please share relevant screenshots with us via email at [email protected]? Additionally, providing us with the link where you are encountering this issue would be immensely helpful.
Your prompt response will enable us to assist you swiftly and efficiently.
Best Regards,
Advanced Search Support TeamForum: Plugins
In reply to: [Advanced Search] Getting SyntaxError when searchingDear @envisiondesign
Thanks for getting in touch with us. We are glad to assist you.
Could you please share the screenshot where you are getting the error and the steps to recreate the error at our end?
Please send the details at [email protected].
We are eagerly awaiting your response to resolve this as soon as possible.
Best Regards,
The Support Team – Advance SearchForum: Plugins
In reply to: [Advanced Search] Not possible to search with Swedish letters ÅÄÖHi @svadr,
Thanks for staying patient with us.
It is taking longer than planned; we are still processing and working on your request.
This problem has been rectified, and an update will be issued shortly.
We will respond as soon as possible.
Warm regards,
Support team- Search Pro
Forum: Plugins
In reply to: [Advanced Search] Not possible to search with Swedish letters ÅÄÖHi @svadr,
Thanks for being patient with us,
We are glad to inform you that we have fixed the Swedish word search issue with our plugin, We will release an update with the fix soon. Once it will be out please update the plugin to the latest version.
Warm regards,
Support teamForum: Plugins
In reply to: [Advanced Search] Not possible to search with Swedish letters ÅÄÖHi @svadr,
Thanks for sharing the information.
Kindly make sure you have enabled the special character feature in the plugin. Please refer to this screenshot to enable the function and save the changes.
https://prnt.sc/pyuxLGvvdsz0Please write us back if you need further assistance.
Regards,
Supprot teamForum: Plugins
In reply to: [Advanced Search] Not possible to search with Swedish letters ÅÄÖHi @svadr,
Thanks for staying patient with us.
We have tested the plugin search functionality with Swedish letters and it is working fine from our end, Could you please share a screen recording with us where you are getting an error or issues while searching with Swedish letters?
Regards,
Support teamForum: Plugins
In reply to: [Advanced Search] Not possible to search with Swedish letters ÅÄÖHi @svadr,
Thanks for reaching out.
We need to check the Swedish words search functionality from our end, We will get back to you shortly.
Regards,
Support teamForum: Reviews
In reply to: [File Manager] BUG ON BUGHey @webhyper,
Thanks for being patient.
We would request you to please clear your browser cookies and cache and try again to access the file manager and check if the plugin is working fine.
Regards,
Support teamForum: Reviews
In reply to: [Advanced Search] shitHey @uthvfy
Apologies for the inconvenience.
We are waiting for your email so we can schedule a google meet-up call with you and explain the features we do have in the pro plugin.
In the Free version the functionality of filtering out the searches, Searches related to all post types, titles, and contents, Post meta (key, value), taxonomy (content, value), and also you can search by attachment extension type i.e, pdf,
Also, we do offer a 14-day money-back guarantee if you are not satisfied with the feature of the Pro version then you can request a refund within 14 days.
Please follow the link to learn more about the features and functionality of the plugin: https://searchpro.ai/building-advanced-wordpress-search/09
Regards,
Forum: Reviews
In reply to: [Advanced Search] shitHey Uthvfy,
Thanks for elaborating.
We are looking into the issues you have raised and we will back you with the fix shortly.
Meanwhile please send us a support ticket using the link:https://searchpro.ai/contact/, Once we receive your support request our team will be able to better assist you with your issue by setting up a call/meeting right away.
Regards,
Forum: Reviews
In reply to: [Advanced Search] shitHey @uthvfy,
We are waiting for your response and looking forward to hearing about the issue you are facing with the plugin.
Please send us a support ticket using the link:https://searchpro.ai/contact/, Once we receive your support request our team will be able to better assist you with your issue by setting up a call/meeting right away.
Regards,
Forum: Reviews
In reply to: [Advanced Search] shitHey @uthvfy,
Apologies for the inconvenience.
We would request you to please elaborate on the issue you are facing and we will help you to fix it.
Also, please send us a support ticket using the link:https://searchpro.ai/contact/, Once we receive your support request our team will be able to better assist you with your issue by setting up a call/meeting with you.
Regards,
Forum: Plugins
In reply to: [Advanced Search] Doesn’t work with cacheHey @filman
We would request you to please share the screenshot of the page where you are facing the issue along with the console.
To get the console, you need to right-click on the page and then select Inspect. A new popup window will appear at the bottom of the page.
Select Console from the top Navigation of the newly opened popup.
We would request you to send us a support ticket using the link:https://searchpro.ai/contact/
Once we will received the ticket, our team would better assist you by setting up a call and meeting with you.
Regards,
Team- Advance Search Support - Locate the