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Viewing 15 replies - 196 through 210 (of 224 total)
  • Do you have an idea of how long it will be before you release version 1.3? I’m getting some funky errors (including this one) and I think they are all related to this plugin.

    Thread Starter sffandom

    (@sffandom)

    I have no experience with administrating an IIS server or IIS WordPress site. One thing I would do is clear my browser cache and cookies.

    Sometimes plugins may conflict with your intentions. For example, I use WP Super Cache on some sites and have to clear the cache or change the settings or temporarily deactivate it while I make changes to a site.

    I don’t know how WordPress + IIS handles redirection but you should also make sure the code WordPress prefers is being used and not some modified version.

    Thread Starter sffandom

    (@sffandom)

    I would be surprised to see a WordPress installation in a subdirectory (e.g. http://www.example.com/wp/) support a subdomain (e.g. foo.example.com) multisite network. I thought I read somewhere that a subdirectory multisite can only support subdirectories.

    Thread Starter sffandom

    (@sffandom)

    Try deleting the wildcard subdomain definition from your DNS zone and recreating it. My hosting provider told me that was all they did.

    Thread Starter sffandom

    (@sffandom)

    Well, it appears that even though you the hosting customer can see DNS entries in your cPanel DNS ZONE administration dashboard that data may not be in the Webhost’s DNS table.

    It turns out that my Webhosting provider had to recreate the entries for the WildCard Subdomain so that their table would be updated.

    I guess this is just one more tech trick to file away for future reference when something wonky transpires with DNS lookups.

    I am marking the topic as resolved.

    Thread Starter sffandom

    (@sffandom)

    Have upgraded two other installations and their subdomains are working fine. Will contact my hosting provider and see if they have done something funky.

    I have opened a new thread here:
    http://ww.wp.xz.cn/support/topic/wordpress-35-breaks-subdomains-for-multisite-networks

    Calling specifically for subdomain-related issues in WordPress 3.5 multisite installations.

    Due to the lack of helpful response to the multiple reports of problems with upgrades to WordPress 3.5 for multisite networks I have opened a ticket:

    http://core.trac.ww.wp.xz.cn/ticket/22953

    I have no idea of what to do from here.

    With a million downloads and counting, I have to believe this is going to be a big issue for a lot of people.

    According to the Version 3.5 Codex page it looks like a fundamental behavior of multisite was changed and insufficient testing occurred. I have multiple domains where we have installed/activated Multisite functionality using SUBDOMAINS. The only installation where this has stopped working is the one where we have installed (upgraded to) WordPress 3.5.

    All I see under the MULTISITE heading in the Codex is:

    * Multisite installs now work with WordPress in a subdirectory
    * Turn off ms-files.php by default
    * File quotas disabled by default on new insta

    I don’t see an “ms-files.php” anywhere in the hierarchy. I see “ms-admin.php”, “ms-delete-site.php”, “ms-edit.php”, “ms-options.php”, “ms-sites.php”, “ms-themes.php”, “ms-upgrade-network.php”, and “ms-users.php” in the WP-ADMIN directory.

    If anyone can shed light on this problem I would be most appreciative.

    Thread Starter sffandom

    (@sffandom)

    I don’t know what broke with the DNS, which was configured last year after I moved to a new server. When I asked my hosting ISP to look at it they said that some of the settings were wrong so they deleted everything and reconfigured it from scratch.

    The server has been repeatedly attacked by hackers but I don’t know if they have gotten in. We maintain a pretty strict lockdown policy on IP addresses but they can still overwhelm the server with brute force attacks from multiple locations.

    My guess is that one of the brute force attacks may have forced a write to the wrong place on disk, possibly corrupting something. But that is just a wild guess.

    Thread Starter sffandom

    (@sffandom)

    I may have found *MY* problem but I am not sure yet. I have been traveling for a couple of weeks and haven’t had much time to manage my hosting accounts.

    Naturally, everything broke down while I was on the road. It appears my DNS server was corrupt and eventually all my main Websites (including the domain where I host the Piwik server) became inaccessible.

    With my ISP’s help I rebuilt the DNS configuration. All the domains now appear to be visible. And suddenly the WP-Piwik plugins that were not able to reach the Piwik server are starting to collect statistics again. I think they are stable but I’ll have to continue monitoring.

    Thread Starter sffandom

    (@sffandom)

    BTW — According to the CPU Throttling report on the cPanel for the Bluehost account, I have been throttled a total of 64 seconds in the past 24 hours. So the CPU is not overburdened. I have no idea of what to do.

    I have tried pinging the Bluehost server from my dedicated machine but they tell me they block pings so that doesn’t provide any information.

    I can fetch pages from the Bluehost machine to my dedicated machine so I have no idea of what to look for.

    Thread Starter sffandom

    (@sffandom)

    If the plugin stops working then the embed code also vanishes. But when the plugin starts working again the embed code comes back.

    Last night I watched my raw server log for the Piwik server on the dedicated machine; I then opened two browsers, one where I was logged in to one of the problem sites (running on a different server) and one where I was not logged in.

    After loading pages in both browsers I got ONE intermittent fetch from the remote Website to the Piwik 1.8.3 server. None of the other attempts went through and the logged in browser showed me that the WP Piwik plugin was reporting errors in the dashboard (could not connect).

    I’m starting to think that maybe Bluehost is just so overloaded it drops the outbound traffic.

    Thread Starter sffandom

    (@sffandom)

    For the record, having done nothing at all, I found a few hours ago that some of the sites have been intermittently capturing data over the past couple of days, but they are still not performing as expected.

    Are there any known issues with plugins that might cause this?

    Thread Starter sffandom

    (@sffandom)

    To answer your other question (I apologize for not doing so earlier), I have attempted to reset the settings on several of the sites, both network and standalone installations.

    Prior to failing for good some of the sites had intermittent communication with the server. One minute I would see the reports in the dashboard and the next minute they would be gone.

    I thought perhaps I might have corrupted the plugin for some reason but reinstalling it did not help.

    As of this writing, one of the Bluehost sites is again showing me the reports but the server does not appear to be collecting any data (the traffic has dropped to zero since the weekend).

    Since upgrading the server Piwik to 1.8.3 I get an “Oops – Problem during the request” message. The keywords and external sites widgets fail to load.

    The failure to communicate predates the upgrade to 1.8.3 but I’m afraid I may have corrupted something on the server now and that will complicate the troubleshooting. I’m not sure how to reinstall the 1.8.3 server. Will I lose all data if I simply delete and reinstall from scratch?

Viewing 15 replies - 196 through 210 (of 224 total)