Forum Replies Created

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter shockedsockets

    (@shockedsockets)

    Thank you, and what does it show in the spreadsheet when you export and open it in Excel?

    Thread Starter shockedsockets

    (@shockedsockets)

    In your message above it says “Please, edit order” which also means modify.

    Here is the screenshot requested: https://imgur.com/LJFDOWB

    Thread Starter shockedsockets

    (@shockedsockets)

    I am creating variations via WooCommerce by creating attributes, then creating a variable product using these attributes. It’s the standard way to go about doing this.

    Thread Starter shockedsockets

    (@shockedsockets)

    I cannot edit orders. It’s illegal to tamper with these orders as it relates to a lottery.

    The only thing I can do is export data and it’s showing the data incorrectly when exporting using your plugin.

    Thread Starter shockedsockets

    (@shockedsockets)

    Thank you, I’ve added that in and it still isn’t working. It’s not showing the accurate total for each variation ordered. Just the single ticket price.

    Thread Starter shockedsockets

    (@shockedsockets)

    Hi Alex,

    I’m not seeing “Order line total” in there?: https://imgur.com/QLB5efW

    This is all that is in my export: https://imgur.com/gr2HUSU and https://imgur.com/dr8tIft

    Thanks again!

    Thread Starter shockedsockets

    (@shockedsockets)

    Hi Alex,

    Absolutely amazed at how quickly you have replied. Really appreciate that.

    Here is a screenshot of the export settings: https://imgur.com/5iwyWdG

    Here is a screenshot of the spreadsheet with false readings: https://imgur.com/7EY7n4r

    Both rows show the same order. In the first column you can see the total in £GBP. It says £9 in both rows. This isn’t the case. In column 6 you can see the quantity of items purchased. Each line being a different variation.

    The 1.5 mentioned is the price per ticket. So the top row should be valued at £1.5 and the bottom row should be £7.50 to make a total of £9 when the rows are combined. Not individually.

    Apologies, it’s a 403 error not 404.

    Hello! I’m having this exact same issue with Stripe contacting me. I don’t truly understand what the issue is nor how to resolve it. Please assist.

    Thread Starter shockedsockets

    (@shockedsockets)

    Hello Lacey,

    No problem, see below:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://be-employed.co.uk
    Site address (URL): https://be-employed.co.uk
    WC Version: 4.7.1
    REST API Version: ✔ 4.7.1
    WC Blocks Version: ✔ 3.6.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.3
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.2.34
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    
    ### Database ###
    
    WC Database Version: 4.7.1
    WC Database Prefix: wp_
    Total Database Size: 5.32MB
    Database Data Size: 4.66MB
    Database Index Size: 0.66MB
    wp_woocommerce_sessions: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 2.66MB + Index: 0.08MB + Engine MyISAM
    wp_postmeta: Data: 1.00MB + Index: 0.20MB + Engine MyISAM
    wp_posts: Data: 0.49MB + Index: 0.08MB + Engine MyISAM
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_say_what_strings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.14MB + Index: 0.05MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wcpl_user_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_workscout_core_activity_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_workscout_core_conversations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_workscout_core_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpjmpack_user_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 158
    custom_css: 1
    customize_changeset: 72
    job_listing: 4
    nav_menu_item: 57
    oembed_cache: 5
    page: 55
    post: 29
    product: 10
    resume: 30
    revision: 126
    shop_coupon: 11
    shop_order: 25
    shop_subscription: 1
    testimonial: 4
    vc_settings_preset: 1
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (26) ###
    
    Advanced WordPress Backgrounds: by nK – 1.7.0
    Breadcrumb NavXT: by John Havlik – 6.6.0
    CMB2 Field Slider: by Matt Krupnik – 1.1.2
    CMB2: by CMB2 team – 2.7.0
    Contact Form 7: by Takayuki Miyoshi – 5.3
    Envato Market: by Envato – 2.0.6
    Facebook for WooCommerce: by Facebook – 2.1.4 – Installed version not tested with active version of WooCommerce 4.7.1
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.2
    Limit Login Attempts Reloaded: by WPChef – 2.15.2
    Purethemes.net CPT: by Purethemes.net – 1.1
    Slider Revolution: by ThemePunch – 6.3.1
    Say What?: by Lee Willis – 1.9.6
    Tawk.to Live Chat: by Tawkto – 0.4.3
    Video Background: by Push Labs – 2.7.1
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.2.8
    
    WooCommerce Subscriptions: by Prospress Inc. – 2.1.3 (update to version 3.0.11 is available) – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce: by Automattic – 4.7.1
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 15.3
    WorkScout-Core - WorkScout WPJM Plugin by Purethemes: by Purethemes.net – 1.2.4
    WP Job Manager - Applications: by Automattic – 2.5.1
    WP Job Manager - Packages: by Myles McNamara – 1.3.2
    WP Job Manager - Resume Manager: by Automattic – 1.18.2
    WP Job Manager - WooCommerce Paid Listings: by Automattic – 2.9.2 – Installed version not tested with active version of WooCommerce 4.7.1
    WP Job Manager: by Automattic – 1.34.4
    WP-PageNavi: by Lester 'GaMerZ' Chan – 2.93.3
    
    ### Inactive Plugins (3) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.7
    Hello Dolly: by Matt Mullenweg – 1.7.2
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.0.2
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    job_package (job_package)
    job_package_subscription (job_package_subscription)
    job_visibility_package (job_visibility_package)
    job_visibility_subscription (job_visibility_subscription)
    resume_package (resume_package)
    resume_package_subscription (resume_package_subscription)
    resume_visibility_package (resume_visibility_package)
    resume_visibility_subscription (resume_visibility_subscription)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #94 - /shop/
    Cart: #92 - /cart/
    Checkout: #93 - /checkout/
    My account: #91 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: WorkScout
    Version: 2.0.18
    Author URL: http://purethemes.net/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: workscout/woocommerce/cart/cart.php
    workscout/woocommerce/checkout/thankyou.php
    workscout/woocommerce/content-product.php
    workscout/woocommerce/myaccount/dashboard.php
    workscout/woocommerce/myaccount/form-login.php
    workscout/woocommerce/myaccount/navigation.php
    workscout/woocommerce/single-product/rating.php
    workscout/woocommerce/single-product/related.php
    workscout/woocommerce/single-product/review.php
    workscout/woocommerce/single-product/short-description.php
    workscout/woocommerce/single-product/tabs/description.php
    workscout/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-11-06 17:25:45 +0000
    Newest: 2020-11-06 17:25:45 +0000
    
    Complete: 109
    Oldest: 2020-11-02 10:55:55 +0000
    Newest: 2020-12-02 13:10:51 +0000
    
    Pending: 2
    Oldest: 2020-12-02 17:36:01 +0000
    Newest: 2020-12-28 12:49:28 +0000
    
    
    Thread Starter shockedsockets

    (@shockedsockets)

    This isn’t fixed. The results still do not add up with the info page

    Thread Starter shockedsockets

    (@shockedsockets)

    Please ignore that, I think I’ve fixed it. 🙂

    Thread Starter shockedsockets

    (@shockedsockets)

    Hello, I have submitted a ticket through your contact page on the website. Unfortunately I haven’t heard back yet.

    It is quite urgent that I get this working and any assistance would be massively appreciated.

    Kind regards,
    Adam

Viewing 13 replies - 1 through 13 (of 13 total)