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Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter spacewest

    (@spacewest)

    Mirko, you are a star.
    I cant believe I did not notice the file extension was different.
    All sorted now.

    Thanks again for your help.

    Thread Starter spacewest

    (@spacewest)

    Hi Mirko,

    I have uploaded it here:
    https://www.dropbox.com/s/c81bon5a5xhhdj1/products.csv?dl=0
    and here:
    https://vermeeren.co.uk/wp-content/uploads/2021/06/products.csv

    The images were uploaded via the WordPress Media Library and all are saved correctly.
    See example here:
    https://vermeeren.co.uk/wp-content/uploads/2021/06/R10-8.jpg

    Thanks again,
    Lucas

    Thread Starter spacewest

    (@spacewest)

    Strange.
    Can you try again please?
    https://file.io/NufteHWXoWOa

    Thread Starter spacewest

    (@spacewest)

    Hi Mirko,

    Yes, I have tried the full URL but to no avail.
    The images are already in the wordpress library.
    See one example here:
    https://vermeeren.co.uk/wp-content/uploads/2021/06/R10-8.jpg

    I have uploaded a sample csv here:
    https://file.io/lQlovTXIUfx0

    Thanks for the help.

    Lucas

    Thread Starter spacewest

    (@spacewest)

    Thanks to Dennis and his team for their excellent customer support.

    This issue was caused by ModSec firewall on our Apache server.
    Temporarily disabling ModSec while activating the plugin allowed the plugin to function as expected.

    Thread Starter spacewest

    (@spacewest)

    Hi Dave,

    Thanks for the prompt respponse.
    I cannot submit a ticket on your suppport portal as one of the compulsory information is to supply a debug file. The product cannot be activate, therefor there is no such file available at the moment.

    Thread Starter spacewest

    (@spacewest)

    Seems to all be working as expected now….
    Go figure

    Thanks for your help @aashik and @fevered

    Thread Starter spacewest

    (@spacewest)

    Please ignore the above.
    Since enabling the log, the products have imported successfully…
    I will disable the log and see if the update function works.

    Thread Starter spacewest

    (@spacewest)

    Hi,

    Thanks for your help with this.

    Just to confirm.
    This is a new setup and there are no product in woocommenrce yet.
    We are trying to import products from square with square being the the system of record.
    We have tried the import all products from square function in the woocommerce square plugin to no avail.

    Items in square have skus assigned.

    I have enable logging in woocommerce and will log a ticket with square as suggested.

    Thread Starter spacewest

    (@spacewest)

    thanks for the reply.
    Here is the system report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://spacecraftwestbury.co.uk
    Site address (URL): https://spacecraftwestbury.co.uk
    WC Version: 4.6.1
    REST API Version: ✔ 4.6.1
    WC Blocks Version: ✔ 3.4.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.2
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.20
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.23-MariaDB
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.6.1
    WC Database Prefix: wpvl_
    Total Database Size: 2.18MB
    Database Data Size: 1.98MB
    Database Index Size: 0.20MB
    wpvl_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wpvl_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpvl_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_comments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_loginizer_logs: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wpvl_options: Data: 0.77MB + Index: 0.04MB + Engine MyISAM
    wpvl_postmeta: Data: 0.35MB + Index: 0.03MB + Engine MyISAM
    wpvl_posts: Data: 0.82MB + Index: 0.04MB + Engine MyISAM
    wpvl_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpvl_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpvl_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpvl_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpvl_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_woocommerce_square_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvl_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 238
    customize_changeset: 1
    custom_css: 3
    et_pb_layout: 5
    nav_menu_item: 4
    page: 11
    post: 2
    product: 1
    revision: 72
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (6) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Contact Form 7: by Takayuki Miyoshi – 5.2
    Loginizer: by Softaculous – 1.6.4
    WooCommerce Square: by WooCommerce – 2.2.4
    WooCommerce: by Automattic – 4.6.1
    WP Mail SMTP: by WPForms – 2.2.1
    
    ### Inactive Plugins (1) ###
    
    Hello Dolly: by Matt Mullenweg – 1.7.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #461 - /shop/
    Basket: #462 - /basket/
    Checkout: #463 - /checkout/
    My account: #464 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Divi
    Version: 4.6.6
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 12
    Oldest: 2020-11-03 11:56:01 +0000
    Newest: 2020-11-03 21:03:36 +0000
    
    Pending: 2
    Oldest: 2020-11-03 22:03:36 +0000
    Newest: 2020-11-10 12:21:27 +0000
    
    
Viewing 10 replies - 1 through 10 (of 10 total)