sparkin50
Forum Replies Created
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Nothing yet. UM Support doesn’t seem interested in fixing it either.
Hi @ultimatemembersupport – any ideas? This is issue is still affecting all users resetting passwords on my site, who are using different email clients and browsers. I really don’t have time to manually generate new passwords when they’re needed.
Hi,
I’m having the exact same problem. I’ve tried all the solutions I’ve seen so far:
– check HTML is enabled for emails
– update Ultimate Member
– check the PHP file for the password reset email has been installed in my theme (it hadn’t, so I edited the email template in the plugin and the file then appeared, so I’m assuming I’ve done this)Users are still having the same problem. I’m using Version 2.0.43 (free version). Any other suggestions?
Hi,
I’m having the exact same problem. I’ve tried all the solutions I’ve seen on other boards:
– check HTML is enabled for emails
– update Ultimate Member
– check the PHP file for the password reset email has been installed in my theme (it hadn’t, so I edited the email template in the plugin and the file then appeared, so I’m assuming I’ve done this)Users are still having the same problem. I’m using Version 2.0.43 (free version). Any other suggestions?