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  • Thread Starter stovertech

    (@stovertech)

    @robosoft

    Thank you for the update. However, this did not fix the problem at all. When tapping on an image in the gallery in mobile, it STILL is just loading the image in a lightbox. I’ve changed settings and changed them back to how they were when they were working, cleared all cache (on website and on browser, and opened an incognito window), and the problem persists.

    Additionally, a problem I have noticed on mobile is that none of the galleries are loading until you tap on a sub-gallery. the “all” it defaults to that doesn’t work now (that used to), only shows items when you’ve clicked to a sub-gallery and clicked back on “all”.

    Thread Starter stovertech

    (@stovertech)

    @robosoft Are you going to reply? Or are you going to go silent like you did on your own support page? You only responded to my support request (with the same question here) after started a support request here. I’ve responded to your question in both places and have received ZERO response since for over two days. Why won’t you respond?

    Thread Starter stovertech

    (@stovertech)

    Pixel 4 XL with Chrome
    Pixel 5 with Chrome
    Pixel 4a with Chrome
    OnePlus 7 Pro with Chrome
    iPhone XS Max with Safari
    iPhone 12 with Safari

    The only way I’ve gotten it to work on mobile is to press and hold on one of the images until it gets the touch-and-hold context menu and shows the appropriate hover effect, then, tap away from the context menu and tap back on the now-hovered image.

    Simply tapping on the image still just brings up a lightbox of the photo.

Viewing 3 replies - 1 through 3 (of 3 total)