Synved
Forum Replies Created
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Forum: Plugins
In reply to: [Social Media Feather] 404 ErrorsWhere is it exactly producing those errors? I don’t see errors on the site linked.
- This reply was modified 9 years, 7 months ago by Synved.
Forum: Plugins
In reply to: [Social Media Feather] Undefined indexWill be fixed in the next version.
Forum: Plugins
In reply to: [Social Media Feather] custom iconsReplacing icons without replacing the files requires some PHP coding knowledge. If you are a WordPress developer you can probably figure out how to do it or purchase our Extra Icons addon that will basically serve as a code example on how to achieve this.
Forum: Plugins
In reply to: [Social Media Feather] Custom default messageIt’s not possible right now but I’ll add an extra parameter for this in the next version, will be called “message”, e.g.
[feather_share message="check this out"]Forum: Plugins
In reply to: [Social Media Feather] Admin dashboard crashes when emablingDo you have other plugins/themes installed? What hosting are you using? Is the frontend of your site also crashing or just the dashboard?
Facebook tries to “guess” this information based on your site’s markup. Check your site if you have OpenGraph tags, if not you can install an OpenGraph plugin to control this behaviour.
Forum: Plugins
In reply to: [Social Media Feather] Duplicate Icons on Posts and PagesMost likely you’re displaying both Share and Follow icons, could you check if clicking the duplicate icons has the same effect (i.e. brings you to the share page)?
Forum: Plugins
In reply to: [Social Media Feather] Image sizesThis is done to support Retina displays (as well as other high resolution displays like it). Sorry for the late reply by the way, I was on holidays.
- This reply was modified 9 years, 8 months ago by Synved.
Forum: Plugins
In reply to: [Social Media Feather] Seeing share buttons home pageNo you don’t, just set the Facebook Service to “Share” instead of “Share and Follow” 😉
Forum: Plugins
In reply to: [Social Media Feather] PInterest 32×32 icon appearing as 16×16Oh I see, you must have another Pinterest icon (or possibly your theme) which loads the Pinterest JavaScript and this finds our button and overrides it with their own code (you can tell because it’s using a <span> element which we do not use). So you should find which plugin/theme is loading this JS and either de-activate it or find a way for it to ignore our own buttons.
Forum: Plugins
In reply to: [Social Media Feather] Email ShareCan you clarify how you are trying to display the mail button? Are you using automatic display, shortcodes or widgets? If you go to the “Mail Service” under the “Service Providers” do you have just “Share” selected?
Forum: Plugins
In reply to: [Social Media Feather] Facebook button doesn't workHave you checked the FAQs? There’s a question specifically for this there “When clicking on any share button, I’m getting an error of “The requested content cannot be loaded. Please try again later.” How do I fix it?”
Forum: Plugins
In reply to: [Social Media Feather] Seeing share buttons home page@elibrarian27 you are supposed to change that link to point to your own Facebook profile. I guess someone registered that username at some point but it’s only there for demonstration purposes. Have you checked out the setup process in the video on the plugin page?
Forum: Plugins
In reply to: [Social Media Feather] Not responding to clickThe only reliable way to ensure you find the culprit would be to de-activate all other plugins you have, confirm that the issue goes away, the re-activate one by one until you find the culprit. If de-activating all other plugins does nothing then it’s the theme, in which case you’d need to (temporarily) switch themes to confirm that’s the culprit.
Forum: Plugins
In reply to: [Social Media Feather] problem with links (for one but not others)The link works for me. Could you have your employee try a different browser? Maybe they use a specific browser extension that affects FB links. If they are clicking the button while logged in to the site, ask them to try while logged out.