tdrayson
Forum Replies Created
-
Forum: Plugins
In reply to: [Noted!] Conflict SimpleTOC and NotedClosing and marking as resolved.
Forum: Plugins
In reply to: [Noted!] Conflict SimpleTOC and NotedHey @hage this should be fixed in the latest
2.0.1version.Hey James,
Thank you for your wonderful review! We’re delighted to hear that WP Extended has streamlined your workflow and that you appreciate the modularity and user-friendly interface. Your support means a lot to us, and we’re always here if you need assistance or have suggestions.
All the best
Taylor – WP Extended TeamForum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingHey Joel, I just released a new version, which should fix some of the issues you had. Let me know if you have any other issues.
Again, sorry for the trouble.
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingHaha, good spot. I think you’re right. I just managed to fix this in the dev branch.
I’ll get this fix pushed out today, but before I do, other than the weird duplication issue you had, were there any other problems you came across with the new version?
The release is relatively new; I tried to catch all edge cases and ensure the update was as smooth as possible, but I really do appreciate the feedback and bug reports you found.
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingThanks for sending these through. The snippets should have kept the same status as before the update.
The snippet you highlighted is likely one of the ones shown in the error log. That version was active, but because of the duplicate, one needed to be deactivated to prevent the site from crashing.
From what I can see, the duplicates were created in the same order. That means you should be able to identify the second set of snippets and safely delete all of the duplicates from that point onward.
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingIt doesn’t look like the images uploaded; can you try uploading them on another site like Imgur and linking to them please?
Yes it’s most likely to do with the new update; version 3.1.0 was a massive update. Hopefully, it should be a matter of just deleting the duplicates.
Did you say you did use both versions of the legacy and new code snippets module?
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingThat is strange, and again really sorry this has happened. It seems that the snippets were duplicated. I tested the update from an older version to the new version on my installation, and there were no duplicates.
I have a question: In previous versions, did you use both the legacy and new versions of the code snippets? Our previous version included two versions of the code snippet module.
Are you able to upload a screenshot of the list of the code snippets you see inside the module. Do you see duplicates? (You might need to enable safe mode again.)
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingIt looks like you had the same snippet twice. To fix this, you can either go into your file manage into
wp-content/wpextended-snippetsand delete the29-Remove-Additional-Info-Product-Tab.phpfile.Or we have a safemode option. If you append
?wpextended_safe_mode=1to the url, it should block the snippets from loading which will allow you to go into the code snippet module and delete the duplicate.Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingSorry my bad for not explaining well, are you able to enable the error logging in the wp-config.php file. This should then log the error that is happening and give some insight/context into the issue.
Forum: Plugins
In reply to: [WP Extended - The Ultimate WordPress Toolkit] Plugin crashes when activatingHey Joel,
Sorry you’re having problems.
Are there any errors you get? Are you able to enable them and then try activating again so I can try to see what is causing it?
Are you using the latest version?
Forum: Reviews
In reply to: [WP Extended - The Ultimate WordPress Toolkit] No SupportHey @rj2020, really sorry you’ve had a bad experience with support. For some reason, we didn’t get some of the notifications from the support forum. I’ve set up an alert to monitor support threads so we don’t miss any forum discussions in the future.
I’d be happy to answer any questions or issues you have. If you’d prefer to reach out directly, you can use our contact page https://wpextended.io/contact/ and I will personally ensure you get a response via email.
Forum: Plugins
In reply to: [TCT-Dynamic-Spreadsheet-Counter-for-Divi] Data not pulling throughHi,
Thank you for getting in touch.
The plugin checks and updates the counter once a day.
Has it stayed the same for more than a day?
If it has, then maybe try and disconnect your API key and re-add it.
Let me know how you get on.