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Forum: Fixing WordPress
In reply to: sprungmarken/anker in der Adresszeile des Browsers entfernenYour question primarily concerns the theme you’re using, which should provide a feature that allows you to navigate to the jump links without changing the URL. Simply put, this is really just a piece of JavaScript that needs to be added to the links. This should be provided by the theme (or by the page builder if you’re using one).
To better answer your question, we would need to know which theme and PageBuilder you are using. It would actually be best if you contacted their support.
By the way, there is also a general German-language support forum here: https://de.ww.wp.xz.cn/support/forums/
Forum: Fixing WordPress
In reply to: Website and wp-admin show critical errorThe reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.
Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.
In both cases you should be able to see what the cause is in the logfile.
It sounds like your WordPress site has been reset. It’s hard to say exactly why that happened. I’d recommend contacting your hosting provider’s support team to have a backup restored.
Forum: Fixing WordPress
In reply to: Both site and admin panel stopped workThis isn’t an error message either, but if that’s really all you’re seeing, it looks like the files have disappeared from your WordPress site.
Check a file manager in cPanel or via FTP to see if the files are still there. If not, you should check if there are any backups on your hosting account so you can restore them.
If the files are there, it could also be that your domain isn’t pointing to them. In that case, you’ll need to check where the domain is currently pointing. Again, your hosting provider’s support team is best suited to help you with this, since we aren’t familiar with your hosting setup.
Forum: Fixing WordPress
In reply to: Both site and admin panel stopped workThese entries are simply information about URLs that were accessed but do not exist. None of them indicate an error.
Tip: Open the error log, then visit the website in a second browser window. After that, refresh the error log. If it’s the correct error log, you should see an entry there for your request.
If you don’t see an entry for it, you’re either looking at the wrong error log OR you’ve enabled debugging in WordPress. If it’s the latter, you’ll find a log file from WordPress itself under
wp-contentnameddebug.log.If you’re still unsure about this, contact your hosting provider’s support team. They’ll be able to tell you where to find things faster than we can, since we don’t know your hosting setup here.
Forum: Fixing WordPress
In reply to: Both site and admin panel stopped workWP CLI is a console command that isn’t actually required to access the website itself. I find it odd that your cPanel is displaying that as an error message related to the issue. In which log file did you find that? You should look for any errors in the web server’s error log. Contact your hosting provider’s support team if you can’t find it.
Forum: Fixing WordPress
In reply to: Admin/Clerks dont need the Plethora of messagesYes, these notices can be really annoying at times. Unfortunately, some people also use them for advertising. And it’s especially frustrating when they don’t offer an option to hide them. If you encounter something like this, you’ll need to contact the support team for the plugin that’s generating the message.
However, there are also plugins that let you suppress them or collect them in a different way. Here are a few examples:
https://ww.wp.xz.cn/plugins/hide-wp-admin-notifications/
https://ww.wp.xz.cn/plugins/disable-admin-notices/
Or for an overview: https://ww.wp.xz.cn/plugins/tags/admin-notices/Forum: Fixing WordPress
In reply to: After update Calendar shows differently appointments after 9 o’clockWordPress itself doesn’t have a calendar. I can’t find anything under the name “WP Calendar” either. Which plugin are you using exactly? You’ll need to contact their support team to resolve your issue.
Forum: Fixing WordPress
In reply to: Admin Access in ChromeBut does it work in incognito mode? If so, try clearing all cookies and the cache for the website in the browser itself.
Forum: Fixing WordPress
In reply to: Admin Access in ChromeI’m not sure what you mean by “disabled login”. While it is possible to use plugins in WordPress to change the backend URL, you can’t completely disable the login form itself. Access to it can only be restricted at the server level. However, your test showed that an add-on in your browser is likely causing the issue. I would recommend looking into that first.
Forum: Fixing WordPress
In reply to: Persistent Gutenberg Crash on WP 6.9.4A white page? That’s strange; it sounds more like a server-side error. So check this out too: https://developer.ww.wp.xz.cn/advanced-administration/wordpress/common-errors/#the-white-screen-of-death
Forum: Fixing WordPress
In reply to: Admin Access in ChromeAre you using any plugins that interfere with the login process? Security plugins, login form customizations? If so, try disabling them and test it again.
Try it in Chrome’s incognito mode as well. All browser extensions are disabled there, so you can rule them out as a possible cause.
Forum: Fixing WordPress
In reply to: Issue with text / image alignment and image captions.It’s hard to recommend a specific alternative plugin. You have an older theme, so any plugin you choose needs to be compatible with it and also meet your personal requirements. Just take a look here to see what’s available and try one out: https://ww.wp.xz.cn/plugins/tags/gallery/
By the way, you can usually test a gallery like this using the “Live Preview” available on the plugin pages (if not, the developer hasn’t enabled it). Clicking on it opens the Playground, where you can test the plugin completely freely without breaking anything. If something appeals to you, try it out on your own website. As mentioned, the theme could be an obstacle here – but you can always give it a try.
Changing themes is something you should think through carefully, especially with regard to existing content. The new theme must be able to display this content as well. It usually works out fine. But you should be sure. You can perform such a test on a copy of your project. This way, you don’t put your actual website at risk at all. You can do this, for example, with https://ww.wp.xz.cn/plugins/wp-staging/. Your host may also provide you with ways and means to do this. Alternatives: https://ww.wp.xz.cn/plugins/tags/staging/
Forum: Fixing WordPress
In reply to: Persistent Gutenberg Crash on WP 6.9.4I have a few more tips for troubleshooting:
- Try using a completely different browser to rule out yours as the cause. There are add-ons that can interfere with this.
- Also: does the problem only occur with existing (apparently imported) content, or does it happen with brand-new pages you create as well? Test this by creating a new page and adding content to it.
Forum: Fixing WordPress
In reply to: Issue with text / image alignment and image captions.First of all, you’re using a very old plugin for the galleries. RPS Image Gallery was last updated 4 years ago: https://ww.wp.xz.cn/plugins/rps-image-gallery/ – it might be a good idea to switch to a newer one.
Because your issues are related to this. The alignment of the images in the gallery is caused by fixed styling in this plugin. As a result, for example, all images generally have a spacing applied to them, which means they aren’t aligned vertically with the corresponding text.
I can’t see any captions in the code on your page next to the images. If they’re visible in a preview of the gallery plugin, there must be a setting in it that’s hiding them.
In my opinion, you actually have the following options:
- Contact the gallery plugin’s support: https://ww.wp.xz.cn/support/plugin/rps-image-gallery/ —though I wouldn’t expect a response given how old this is.
- Try customizing the styling with custom CSS. However, you’d still be using the old gallery, which could lead to entirely different problems down the line.
- Or look for a new gallery plugin.
I also notice that you’re using Resort, a commercial theme that apparently no longer exists. Here, too, I’d recommend considering a new theme. Modern themes – including free ones – usually offer far more features (e.g., galleries).
- This reply was modified 3 weeks, 4 days ago by Steven Stern (sterndata).
- This reply was modified 3 weeks, 4 days ago by Steven Stern (sterndata).