Tinify
Forum Replies Created
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Hi Jason,
Many thanks for the bug report, that is much appreciated! We’ll look into it and will take it into account for future releases.
Forum: Plugins
In reply to: [TinyPNG - JPEG, PNG & WebP image compression] Cannot Activate the PluginHi,
Thank you for contacting us, and sorry to hear you’re having issues using the plugin. Can you please describe the problem more precisely? What happens exactly if you click on the Activate link? We’re looking forward to reading more details to be able to help you.
Hi Hrohh,
Thank you for the report, however in order to best help you we would need some more details about the bug. What were you doing when you observed it, where was it shown? A screenshot would also be helpful.
Hi gcugamoylan,
We have tried to reproduce your error with multiple WordPress and PHP installations and uploading images through the Add Media button on a post seems to be working fine.
As mentioned in our previous post if you are still experiencing the problem it would be of great help if you could provide more detailed information.
Great to hear, have a nice weekend!
Kind regards,
Arthur
Hi Richard,
Thank you for the suggestion, we will consider for future releases of the plugin.
Kind regards,
Arthur
Hi again,
I’ve just been informed that the plugin has actually been tested with PHP 7, so it would seem there is a problem with your setup. If you could have a closer look that would be great, so that we can try and understand what went wrong.
Kind regards,
Arthur
We haven’t looked into PHP 7.0 compatibility in detail yet, so we can’t guarantee that the plugin is fully compatible, and the error message really isn’t specific enough to be able to draw conclusions. Sorry about that.
Kind regards,
Arthur
I’m sorry to hear that. We are looking into the problem and we’ll consider your suggestion. We’ll get back to you with our conclusions.
Hi,
Thank you for contacting us. Are you sure the error is related to the upgrade? Our servers were unavailable for a few minutes, precisely at the time you wrote this question; can you please retry now? Sorry about the inconvenience.
Kind regards,
Arthur
Hi Bjarne,
Indeed, we had a number of errors on the service over the weekend – sorry about that! They should be solved now, and as you note they are not related to the WordPress upgrade. But don’t hesitate to contact us again should you have any question!
Kinds regards,
Arthur
Hi again,
We have just determined that the plugin is compatible with WordPress 4.7; if you want to install it and report back about compatibility on https://ww.wp.xz.cn/plugins/tiny-compress-images/ we would very much appreciate it!
Kinds regards,
Arthur
Forum: Plugins
In reply to: [TinyPNG - JPEG, PNG & WebP image compression] Got some warning message.Hi Eduardo,
Sorry for the delay in replying. According to that other post on this very forum you simply need to do these two steps:
install php7 curl:
sudo apt-get install php7.0-curl
restart apache:
sudo service apache2 restartHope this helps!
Kind regards,
Arthur
Dear Bjarne,
Thank you for contacting us. We are working to ensure the plugin is compatible with WordPress 4.7, and we’ll get back to you very soon.
Have a nice day!
Kinds regards,
Arthur
Forum: Plugins
In reply to: [TinyPNG - JPEG, PNG & WebP image compression] Compression Status CanceledGlad it worked! Don’t hesitate to contact us if you need to 🙂