Forum Replies Created

Viewing 15 replies - 31 through 45 (of 626 total)
  • Hi @acufftg,

    Thanks for reaching out, and I’m so sorry for the trouble here! I’ve just had a link at the link you’ve provided here, and it does appear that your June events are displaying just fine in list view! Were you able to resolve this issue, or are you still unable to see these events on your end? Let us know–we’ll be glad to assist if you’re still experiencing difficulties here!

    @flgirl, I’m sorry to hear that you’re having issues on your site, as well. Can you please open up a new thread of your own so that we can assist you there? Please be sure that you’ve also tested with a default WordPress theme (such as Twenty Sixteen) enabled during conflict testing, as themes can conflict with our plugins in the same way that our plugins might! A link to an affected page of your site would also be a great help.

    Thanks, and let us know if either of you should have any questions!

    Hi @lightningmcqueen,

    Thanks for following up with some more information here! This problem can sometimes occur when there are issues with the timezone settings for your site or events–if the specified timezones for the site and site events don’t agree, calendar views and widgets that are meant to display upcoming events may be off by as much as a day. Can you double-check your WordPress and plugin settings and confirm that all looks good in both locations? You can learn more about timezones in both WordPress and The Events Calendar from the following links:

    Thanks, and let me know if you should have any questions as you’re reviewing these settings! 🙂

    Hi @greatworkdesign,

    Thanks for following up to clarify! We’d be more than glad to see what we can do to locate the account credentials for your client’s key and get you all renewed and up to date. Would you mind shooting us a quick email at support (at) theeventscalendar (dot) com with a link to this thread and the license key in question? We’ll take a look in our databases and follow up with our findings as soon as possible! 🙂

    Thanks again, and we’ll see you over in email!

    Hi @uscarsfrance,

    Thanks for taking the time to provide some more information here! The bug referenced in the above thread was addressed in version 4.4.4 of The Events Calendar; if you’re still seeing a similar issue occurring in later versions of the plugin, we’d definitely like to investigate further. Can you confirm that you’re running the latest available version of The Events Calendar on your site? We’ll attempt further testing with the CSV you’ve provided in the meantime–we’ll be sure to follow up if we’re able to replicate this behavior!

    Thank you!

    Hi @cariadcreative,

    Thanks for following up–glad to hear that your calendar is starting to take shape on your site now! 🙂 It sounds like the third-party plugin The Events Calendar Category Colors might be a good fit for what you’re looking to do here. You can learn more about this plugin on our Knowledgebase here:

    https://theeventscalendar.com/knowledgebase/the-events-calendar-category-colors/

    I hope that helps! Thanks again, and please don’t hesitate to let us know if you should have any other questions!

    Hi @imaquila,

    Thanks for following up! Both suggestions 2 and 3 from Geoff’s list above will hide your event from public view without deleting it entirely, if that’s your aim. That said, I’d definitely consider pursuing option B from earlier in our conversation–with the third-party plugin Geoff recommended, I think you’ll find that it’s a fairly simple way to achieve the correct display of information that you’re looking for!

    I hope that helps! Thanks again, and let us know if you should have any other questions!

    Hi @rachaelmkelly,

    Thanks for taking the time to chime in here–I’m so sorry to hear that you’re experiencing this issue on your site! Since this thread has become somewhat out of date, would you mind taking the time to open a new thread with the details of your problem and the troubleshooting steps you’ve attempted? (If you’re able to include a link to a page that shows the error message in question, even better!) We’ll follow up as soon as we can to continue the conversation there! 🙂

    Thanks much!

    Caroline

    (@tribecari)

    Hi @nordilus,

    Thanks for taking the time to reach out to us here! I’m afraid that I’m not sure which of our plugins you might be referring to as “The Events Calendar – Frontend Submission Plugin”. Are you a premium user working with Community Events, or are you using another plugin to extend the functionality of The Events Calendar? If you’re able to provide a link to the plugin you’re using in this case, we’d be more than glad to point you in the right direction from there! 🙂

    Thank you!

    Caroline

    (@tribecari)

    Hi @cariadcreative,

    Thanks for reaching out! Much of how our calendars display on various sites has to do with the site’s theme and the options that are chosen for displaying the calendar in the plugin settings. You can find these settings in your WordPress sidebar under Events > Settings > Display. If you’re currently using the “Default Page Template” to display your calendar (listed next to the heading Events template), try choosing “Default Events Template” from the drop-down menu and clicking the blue button at the bottom of the page to save your changes. Give your calendar page a quick refresh after saving those changes, and let me know if that resolves your problem here!

    Caroline

    (@tribecari)

    Hi @loeppkydesigns,

    Thanks for reaching out! This sounds like it might be a job for the WordPress Customizer–have you tried giving these options a look to see if they might have what you’re looking for? You can find out more about the Customizer and its various options for styling The Events Calendar on our Knowledgebase here!

    I hope that helps to get you started! Cheers, and happy editing! 🙂

    Caroline

    (@tribecari)

    Hi @imaquila,

    Thanks for taking the time to reach out! Unfortunately, recurring multi-day events of this type are only supported with our premium calendar plugin, Events Calendar PRO. If you need to create an event that spans multiple days in this way using our free plugin, I’d suggest either:

    a) creating an all-day event that spans every day of the event and listing the correct opening and closing times in your event description
    b) creating an event for the first day of your event series and using a third-party post duplicating plugin to create duplicates for each subsequent day–each event can then be referred to as “day 1”, “day 2”, etc.

    If you’re interested in learning more about Events Calendar PRO, you can find more information on our site here.

    I hope that helps! Thanks again, and please don’t hesitate to follow up if you should have any other questions! 🙂

    Caroline

    (@tribecari)

    Hi @ally0929,

    Thanks for following up–glad to hear that all is working well again on your end! I’m going to go ahead and mark your thread as resolved, if that’s alright, but please don’t hesitate to follow up with a new thread if there’s anything else that we can do to assist!

    Cheers, and happy event-ing! 😉

    Caroline

    (@tribecari)

    Hi @yakuzakitty,

    Thanks for following up to provide a link to your site here! It appears that the calendar widget displayed on your site is a customized implementation of our mini calendar widget, so I’m afraid that we’re unable to provide hands-on troubleshooting for any custom code (such as the category icons indicated in your post). However, on a quick review of the code, it appears that your green “Open” icons have been added in as <span> elements, not links, which would use the <a> tag. If you aren’t familiar with template modifications as detailed in our Themer’s Guide, I’d suggest reaching out to your web developer to have this change implemented on your mini calendar widgets.

    I hope that helps! Thanks again, and best of luck with these customizations! 🙂

    Caroline

    (@tribecari)

    Hi @wgrundlingh,

    Perfect, thanks so much for sending that over! Please try adding this CSS to a new CSS file in your theme’s folder (using these instructions):

    .site-header { z-index: 1000; }

    This should bring the menu on your site a bit higher compared to your other page elements, making it so that this overlap issue does not occur when scrolling.

    Thanks again, and let us know if you should have any other questions! 🙂

    Caroline

    (@tribecari)

    Hi @khorayn,

    Thanks for taking the time to reach out! It appears as though a CSS property in your theme’s stylesheet is overriding the default styling for these widget event titles. Try adding this CSS to a new CSS file in your theme folder (instructions here):

    .tribe-events-list-widget .tribe-event-title { font-size: 1em; }

    This should bring your event titles down to a smaller, more manageable size. 🙂 Thanks, and let us know if you should have any other questions!

Viewing 15 replies - 31 through 45 (of 626 total)