ubanto
Forum Replies Created
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Hello @olgamm , did you solve this issue eventually? It’s happening to me too, maybe you could give me some advices
Forum: Plugins
In reply to: [Pixel Caffeine] Can’t create catalog (report debug error)Hi antoscarface,
I updated the plugin but the problem remains.Maybe this will help:
inside my business manager, in catalog’s settings section of the catalog, I read this:Your Data Feed File Couldn’t Be Accessed
Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
If I open a new tab and paste the URL, I have Error 404.
The URL from the feed is: /var/www/vhosts/rodaggiofilm.com/httpdocs/content/uploads/product-catalogs/main-product-catalog.xmlForum: Plugins
In reply to: [Pixel Caffeine] Can’t create catalog (report debug error)Hi @antoscarface, I now am sorry for the delay, but I’m just a marketing specialist for my client and it has been difficult to get the attention of the developer.
Unfortunately the fix didn’t work. Error persists.
I also noticed this (if it can help): if I try to create a catalog generating a feed file (without uploading directly to FB) the generated feed url seems to be “empty”. It do count products but when I try to upload it via business manager, it’s empty. And if I try to save the link, there’s no file to save.
Hope this will help.