Uncanny Owl

Hi @o0llied, thanks for the screenshot and additional details.

This issue might have the same causes as your issue in the other ticket. reCaptcha relies on JS files to work, and if they are combined and minified it may affect the functionality of the reCaptcha or password reset.

While you are checking for a plugin or theme conflict to resolve the “eye” icon issue, please also try the password reset and reCaptcha to see if they are fixed as well.

Hi @o0llied, thanks for reaching out. What you’re seeing is likely a result of some extra security either enforced by a plugin on your site or set up by your host. Could you let us know what host you’re using, and provide a screenshot of the second reset password page? It might also help to reach out to your host to let them know what you’re experiencing.

Regarding your other request, we’ll have our front-end developer provide some guidance on what you can do there, but he’s not available until tomorrow. Thanks for your patience!

Hi @memeworx ,

It sounds like you’re using both the login redirect and not enrolled redirect modules. The Not Enrolled Redirect settings for courses would apply when users aren’t enrolled in a course and try to access that course, but wouldn’t affect login behaviour. As for the login redirect, there is no way to distinguish between LearnDash students and other users. If you want to separate behaviour by role, there are other plugins that can do this, but our module only has a generic login redirect. And in some cases, any Woo redirect behaviours might be overriding ours, in which case a code snippet to change behaviour.

Hi @asiegle , I wanted to confirm that we have replied to the ticket you raised via our Help Desk. Since it’s being handled there, and since this relates to our Pro version, we’ll go ahead and close this duplicate.

Thanks

Hi @cte2087 ,

Were you able to try disabling modules within the Toolkit plugin alone to try to trace it to a single module? That would help us isolate what might be happening. So to confirm, disable Toolkit Pro, disable all modules, check again. If that works, enable a module you were using, test again, then repeat to see where it fails. It would also still help a lot to see the system report from LearnDash LMS > Settings > Support. It would help to see what other plugins might be involved and their versions.

Since you are using Pro, you can also send that to our Help Desk via your account on our site.

Hi @cte2087 ,

The Toolkit itself would not fire more than one email. To confirm, when you mention “LearnDash password reset function”, you do mean our Front End Login module specifically, so you are using some type of [uo_login] shortcode? Is the page excluded from all types of caching?

For the emails themselves, are you using your host to send them or a transactional email service? You mention that everything is deactivated, but does that include LearnDash then, any plugin to support email delivery and a default theme?

I wonder too if you use an email logging plugin to track what’s handed off to WordPress for email delivery. It would help to confirm that all emails go out from the same time from our plugin.

Only 1 of 4 working makes sense, since later requests would invalidate previous links.

If it’s not our module initiate the password reset email, can you confirm exactly what is doing it and if you have our Front End Login module enabled?

Thanks

Apologies for the very long delay here.

Our dev team says you should remove the custom text added to the Resume button settings page and then add the following filter to the functions.php file of your child theme:

function custom_learndash_resume_link_text( $resume_link_text ) {
    // Check the current language
    $current_language = defined('ICL_LANGUAGE_CODE') ? ICL_LANGUAGE_CODE : 'en';
    // Set text based on the language
    if ( $current_language == 'es' ) {
        return 'Reanudar Curso'; // Spanish text
    } else {
        return 'Resume Course'; // English text (default)
    }
}
add_filter( 'learndash_resume_link_text', 'custom_learndash_resume_link_text' );

Replace the text “Resume Course” above with the text you had been using in the module settings and replace “Reanudar Curso” with your Spanish text.

Hopefully that helps.

Hi @parms ,

Thanks for making us aware of the issue and the context.

I wonder if we could get more details, as we’re having trouble reproducing the problem on our site. Can you confirm what you mean by “I’m using Uncanny Owl’s log-in module to redirect users to the log-in page”, so how are you using one of our tools to take anonymous visitors to a login page? Otherwise, in the Front End Login module settings, have you set the login page map to match what you’re using in WPS Hide Login?

Thanks