Alex Volkov
Forum Replies Created
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Hello,
please send a detailed email with the issue to the accessibility.helper at gmail.
Please attach you purchase details (license key & email, your website url, detailed error log etc.)
We do not provide here any type of support for the pro plugin version.Forum: Plugins
In reply to: [WP Accessibility Helper (WAH)] Cannot upgrade to PRO versionHello dear Michele
Our support team of free WAH plugin received your request.Can you please provide to me more details about your case:
– Your payment details (transaction ID or Order ID)?
– Did you receive the purchase email?
– Did you install the plugin?
– Did you contact us on our official website?We can help you with your license key and plugin installation after receiving those details.
Please send it to [email protected]Thanks
Good news. Thanks
please update to 0.6.6 version and let me know if it works for you
If loader keeps spinning it means that you have a JavaScript error.
Please share the console.log output from devtools
Please explain your issue. What does it mean “the contrast color options are not being saved”.
Please describe step by step your actions. Thanks
I need to reproduce the issue. Can you share the website url, or detailed error log. I think it is a conflict with some of your plugins. Do you have some cache plugins installed?
Please uninstall the plugin completely. Install it again, and let me know if you still have an issue.
thanks
Can you share with me privately some example, url?
Well, thanks for the report anyway, but I never tested the plugin with react setup. Can you provide more info? Debug log, errors?
How can I reproduce your issue?thanks
Forum: Plugins
In reply to: [W3 Total Cache] Azure CDN SetupThanks. It is not relevant anymore.
Switched to WP Rocket, everything works good there.
Forum: Plugins
In reply to: [WP Accessibility Helper (WAH)] Custom contrast variation issueCan you provide the installed plugins list?
Forum: Plugins
In reply to: [WP Accessibility Helper (WAH)] Custom contrast variation issueDid you try it on default wordpress theme, like Twenty twenty four?
Forum: Plugins
In reply to: [WP Accessibility Helper (WAH)] Custom contrast variation issueOne more time. You adding a custom contrast color and can’t save it on admin side? OR you can save it but it not appears on the front?
Please provide the PHP version.
thanks