WCBoost

Hello,

We’ve just released version 1.2.0 of WCBoost – Wishlist, which includes a fix for the compatibility issue with Discount Rules Pro for WooCommerce that you reported.

Please update the plugin on your website to the latest version. This should resolve the AJAX request conflict and allow the product search field in the “Create Discount Rule” screen to function normally with both plugins active.

Thanks for helping us identify this problem.

Thank you for your feedback. We’re sorry to hear about your experience with our plugin and the communication issues you encountered.

We want to clarify that our support team did respond to your inquiries on the same day they were received. We sent multiple detailed replies with solutions to address the issue you reported, which was related to WooCommerce’s default limitation with products having more than 30 variations.

It appears our emails may not have reached your inbox. We would encourage checking your spam/junk folder for communications from “[email protected]” and “[email protected]“.

Your refund has been processed as requested too. Since there was no actual issue with our plugin’s functionality, we kindly ask you to consider updating your review to reflect this. Many customers successfully use our Variation Swatches plugin without any problems.

Hello,

Thank you for reaching out and reporting the issue with WCBoost Wishlist and SG Optimizer.

The core issue stems from how SG Optimizer handles cookies differently from most other caching plugins. When SG Optimizer detects any cookies on a page, it chooses not to cache that page at all. This is an unusually strict approach, since cookies are actually a fundamental part of how modern websites work – they power many things from login sessions to shopping carts.

Most caching plugins offer more control over cookie handling. You can specify which cookies should prevent caching and which shouldn’t.

The reason WCBoost Wishlist uses a cookie is for performance optimization. Storing the wishlist data in a cookie allows us to avoid loading the wishlist contents on every single page load. This is actually the same approach that WooCommerce uses for shopping carts.

We are actively investigating ways to make our plugin work better with SG Optimizer. However, in the meantime, I would strongly recommend switching to a caching plugin that offers more flexible cookie handling. WP Rocket, W3 Total Cache, or LiteSpeed Cache would all be excellent alternatives. These plugins generally provide options to exclude specific cookies from the caching process, allowing your wishlist to function correctly while still enabling page caching.

If your caching plugin has a cookie exclusion setting, please add wcboost_wishlist_hash to the excluded cookies list – this will ensure your wishlist works properly while still allowing page caching for better performance.

• This reply was modified 1 year, 3 months ago by WCBoost.

Hello,

Thank you for your feedback. This could be a CSS conflict with your installed theme. Could you share an example URL where this issue occurs? This would help me test the behavior and provide specific guidance for resolving the conflict.

Hello,

We haven’t received a response from you on this support topic for over a month. As a result, we’ll be closing this thread and marking it as resolved.

Please note that you’re welcome to open a new topic if you have any further questions or need additional assistance with WCBoost – Products Compare.

Thank you for your support!

Hello Michel,

Thank your for your feedback. There might be a conflict between our plugin and your theme. To help diagnose the issue further, could you share your website address? This will allow us to test and provide you with the best possible assistance.

Hello,

We’re sorry for the late reply.

After reviewing your website, it looks like there may be a conflict with your current theme. To verify this, please try switching to another theme (such as Storefront) and see if the problem persists.

If the issue does not occur with other themes, it indicates that your current theme may have a compatibility issue with our plugin. In this case, you might want to contact the theme developer for further assistance or consider using a different theme.

Please let us know the outcome, and if the problem continues even with other themes, we will further investigate the issue.

Thank you for your patience and support.

Hello,

Thank you for your feedback. Could you please share with us your website address? So we can take a look and see if there are any conflict with the theme, or other plugins.

Thank you