Web Builder 143

Hi @tijo,
We have identified and fixed the issue. Please update the plugin to the latest version. If the issue persists, please let us know.

Hi all,

We recently received a similar issue through our website’s contact form. While debugging that site, we found that the problem was caused by their theme. The theme includes a built-in tab management option, and that feature overrides WooCommerce’s default tab arrangement functionality.

In their case, we suggested the code snippet below to re-enable WooCommerce’s default tab arrangement behavior. If anyone else is facing a similar issue, please try adding the snippet to your active child theme’s functions.php file or apply it using a code-snippet plugin.

add_action('init', function() {
    if ( function_exists('woocommerce_sort_product_tabs') ) {
        add_filter('woocommerce_product_tabs', 'woocommerce_sort_product_tabs', 9999);
    }
});

Hi @madovsky,

Thanks for your query! We’ve added WP All Import compatibility to our development backlog, and you can expect this in a future update.

Currently, the plugin supports the WordPress default Export/Importer and works with WooCommerce’s import/export tool using a small code snippet. This WooCommerce import/export compatibility will soon be integrated into the plugin core.

Thanks again for the suggestion!

Hi @licon4812
By default, the WooCommerce product CSV exporter/importer only supports scalar meta values (string, number). Our plugin stores tab data as non-scalar/complex arrays, so WooCommerce skips them during export and also fails to parse them on import.
You can enable support for exporting and importing our custom tab data by adding the following snippets to your child theme’s functions.php file or by using a Code Snippets plugin.

Export custom tab data

// Export custom tabs in CSV.
add_filter( 'woocommerce_product_export_meta_value', function( $value, $meta ) {
	if ( 'wb_custom_tabs' === $meta->key && ! is_scalar( $value ) ) {
		$value = maybe_serialize( $value );
	}
	return $value;
}, 1, 2 );

Import custom tab data

// Import custom tabs from CSV.
add_filter( 'woocommerce_product_import_process_item_data', function( $data ) {
	if ( ! empty( $data['meta_data'] ) && is_array( $data['meta_data'] ) ) {
		foreach ( $data['meta_data'] as &$meta_data ) {
			if (
				isset( $meta_data['key'], $meta_data['value'] )
				&& 'wb_custom_tabs' === $meta_data['key']
				&& '' !== trim( $meta_data['value'] )
			) {
				$meta_data['value'] = maybe_unserialize( $meta_data['value'] );
			}
		}
	}
	return $data;
}, 1, 1 );

Will this be added to the plugin?
We may consider adding built-in support for WooCommerce CSV import/export in a future update, but for now the above snippets will allow you to fully export and import product-specific custom tabs.

If you have any trouble or need improvements for your use case, feel free to let us know!

Hi @elkevandrunen,

Thank you for reporting the issue. We’ve fixed it and released a patch version of the plugin.
Please update the plugin and check if the issue still persists.
Let us know if you need any further help.

@stefi2020

We haven’t received any response from you yet, so we’re assuming the issue has been resolved. We’re marking this thread as resolved for now. If you’re still experiencing any issues, please feel free to reopen this thread or start a new one.

@waswoher

That’s unfortunate to hear. Could you please let us know from which plugin version you started noticing this issue? This will help us identify if it’s related to a recent update or a compatibility change.