Hi there @shihtzurescue we don’t have a resend feature built in there, but a super useful plugin I recommend for ALL websites is the free Email Log plugin. They have a paid addon that allows you to resend any and all emails that go through your website. For any site that has transactional emails I highly recommend it.
Hi @waynep16 — apologies for the extreme delay, I somehow didn’t see the email notificaiton for this.
I just updated the main plugin page here on ww.wp.xz.cn to explain how to do that in more detail. But here’s the essence of it.
There’s two ways to do that:
1. Template file
The sharing buttons are output via template file, and the plugin FIRST checks whether you have that template in your theme. So you can override the whole template completely by creating your own template file in your theme.
Simply copy the contents of the file in this plugin at /wp-content/plugins/give-simple-social-shout/templates/basic-template.php and copy it into a new file in your theme that would be at wp-content/themes/your-theme/sss4givewp.php.
Once you’ve done that you can customize it however you like. The message is in line 6, it starts with $message.
BUT BE CAREFUL!!
Even small changes to the buttons can prevent them from sharing correctly.
2. Filter
If you prefer to customize only the message and are familiar with PHP and how filters in WordPress work, you can do that with a PHP snippet like this:
add_filter('sss4givewp_message', 'my_custom_sss4givewp_message');
function my_custom_sss4givewp_message() {
// Get the donation meta to output dynamic info
$meta = sss4givewp_template_args($args = array());
// Customize your message here
$message = sprintf(__('Custom FILTERED Message!! "%1$s" and donate to "%2$s"', 'sss4givewp'),$meta['org'], $meta['form_title']);
// Return the message for the filter
return $message;
}
Hi there! I have good news for you, it’s MUCH easier for a couple reasons:
1. Today you can install the “Per Form Confirmation Messages” add-on which will help you have a different page customized differently for each form you have. Or optionally, it can just add a unique confirmation message to the top/bottom of the confirmation receipt table. Learn more here:
https://ww.wp.xz.cn/plugins/per-form-confirmation-pages-for-givewp/
2. We’re actively working on GiveWP 2.7 which will introduce a whole new donation form style, we’re calling Form Templates. It supports unique confirmation messages on every form by default. We hope to release that within the next 2-4 weeks.
Thanks!
HI @varell — please use our Contact Form and choose the option “I have a question about my account” and our Customer Success team can get you setup in no time.
Thank you!
Our Head of Support, Ben, and Rick who has already been helping you, will get back to you tomorrow when they are online again and they can help resolve this for you. But I did review the link you sent, they seem to be having an issue with their Sucuri firewall — do you also use Sucuri or a firewall? That might be a common denominator between your environment and theirs.
We have many users successfully using Apple Pay, so if this issue was a bug we’d be hearing about it continually. That’s not to say that there might be something we can implement or fix or improve to prevent this from happening for sites like yours, but in order to find that out, we need to replicate it and we’ll need your help there more. Ben and Rick can get you squared away tomorrow for sure.
I just reviewed your ticket and I think some additional context is helpful. Your issue is not resolved yet and we’ve been offering several ways to help resolve it over the last few days (though our Priority Support is closed on the weekend). But this is not an issue that we are experiencing with others, so we believe it is unique to your environment for one reason or another. Our team is attempting to help you resolve it in a variety of ways, one of the suggestions was to use the Health Check plugin to safely deactivate plugins in order to troubleshoot the problem. We cannot log into your site, we cannot replicate the problem you are experiencing, so more information is needed and we’re dependent on you to provide that, so we’re providing ways to empower you to provide us with more actionable information.
We’re committed to helping you and resolving the issues you are experiencing completely. I believe firmly that GiveWP can provide you the most success with your online donations, and our Support Team is top-notch — I stand behind them, they will resolve this with you if you have some patience.
Hi there,
An admin-ajax error can happen for quite a few different reasons. We put together this guide to help you troubleshoot that a bit. Go through all the suggestions and let us know whether you get it resolved or if you gain new insight into what’s going on:
https://givewp.com/documentation/core/frequent-troubleshooting-issues/admin-ajax-blocked/
Thanks!
Hi there,
currently I can’t test your form because you are requiring donors to be logged-into your site. See here:
But, when I view that page I see 3 javascript errors that might be part of the problem.
1. A stripe error that indicates that you are not connected to Stripe at all. If you are intending to use Stripe on your donation forms, then in your admin, go to “Donations > Settings > Payment Gateways > Stripe” and click on the blue button “Connect to Stripe”. If you are NOT going to use Stripe, then on the main Payment Gateways settings page, uncheck the box next to Stripe so that it is not enabled.
2. There’s another JS error related to a plugin called “Popup anything on click”. Try deactivating that plugin while you continue to troubleshoot this issue, just so we know whether or not that is related to the problem.
3. The third one is a strange error saying that the directory /themes/wecare/ is returning a 500 error — Not sure entirely how that can happen, perhaps a function in your theme is outputting the wrong directory name. Either way, i don’t believe that’s related to any of the issues you’re experiencing, but it is something you should try to resolve with your theme author.
Walk through those items, and let us know if you get it resolved that way, or if you continue to have trouble, then provide us with more details about what you tried and what you learned and we can help further.
Thanks!
Thanks @antoscarface — Looking forward to what you cook up.
Hi there,
That only happens for logged-in users, and it will always only be of the current logged-in user, never YOUR information for other logged-in users. Logged out users do not have anything prepopulated at all. If you view your form while logged out you can confirm that.
Thanks!
Can you point me to a live URL of a form you’re trying to style? That would help me more specifically guide you.
Hi there,
WordPress sites can block admin-ajax for a wide variety of reasons. We put together this guide to help in troubleshooting that issue for you:
https://givewp.com/documentation/core/frequent-troubleshooting-issues/admin-ajax-blocked/
Please try those tools and solutions and let us know if you find something more specific or if you have additional questions at all.
Thanks!
Hi there,
We don’t have that built-in the plugin at all, but with some basic custom code you definitely could do that.
This snippet allows you to choose a different donation confirmation page based on Form ID. You could alter this to check for the donation AMOUNT instead.
https://github.com/impress-org/givewp-snippet-library/blob/master/form-customizations/conditional-successful-donation-redirect.php
If you need guidance adding custom functions like that to your website, we wrote this guide just for that purpose:
https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/
Thanks!
Keep in mind the other thing you’ll have to overcome is “specificity” essentially being more specific than our rules. So in the case of the .give-input you’ll need to use this:
form.give-form .form-row input[type=text] {
border-color: purple;
}
The video tries to show that as well.
