webpushr

Can you please send us an e-mail at [email protected]? We need some additional information from you.

Okay, thank you so much.

If anyone is facing any issue with 4.1, please let us know as soon as possible. Our email is [email protected]

We replied back and sent you joining information for the call. We have been waiting for you on the call for ~ 30 minutes. There have been more than 800 downloads of 4.0.0 thus far today with only one reported issue (this one by you). Please try to join the call soon so we can take a look as we are not able to replicate the issue and haven’t had anyone else report it.

Thank you so much for your kind words and encouragement. This helps us ALOT.

“I think I found the issue – Chrome notifications were off on my device! But this is still creates a weird user experience because we accepted the opt-in. User would expect that opt-in would mean that they can get notifications. Is there any way to fix this?” -> Understood. We will look into this. We believe there is little we can do if Chrome notifications are turned off by the Operating System, but we will check if there is a way to show a message to the user. Agree that the user experience gets compromised in situations like there where OS has blocked display of notifications by Chrome browser.

About the Welcome Notifications. You should receive Welcome notification if configured. Just how you should receive Demo notifications from our demo page. A few things to check:

1- Make sure your OS/Browser is not blocking display of notifications. Example for Windows here
2- Clear your browsing history
3- Subscribe to push and see if you receive push from our demo.

Side-note on Android: You will not see push notifications pop up if your Android device is in silent mode and you have configured your phone to suppress push notifications if you are phone is in silent mode.

If you are still not able to receive push, please follow-up via e-mail on the e-mail thread you started with our support team. Next step will be for our support engineers to initiate a call to look at your screen and try to debug the issue.

• This reply was modified 5 years, 9 months ago by webpushr.
• This reply was modified 5 years, 9 months ago by webpushr.

We are able to subscribe and receive push notifications on mobile (Android using Chrome) on https://gogalora.com/

Do you receive demo notifications from https://www.webpushr.com/demo on your Android device ?

Thank you for bringing this to our attention. Can you please e-mail us at [email protected] with your site URL so our support engineers can take a look?