wordpress3cx

Hello @jarciano, feel free to contribute to translation on WordPress translate.
See here https://ww.wp.xz.cn/support/topic/before-posting-read-carefully/ how to using our translation and customize them.

Hello @crazyserb, this feature is already available, see “Enable Manual Chat Initiation” in Settings page. Be aware that enabling this feature uses more resources on your workdpress server.

Hello @gemmalcurran, we perfectly understand your concern.
Chat data is sent to our chat servers for the purpose of communication only. Chat servers are websocket based messages forwarders with added security and authentication. No data is stored there, no processing/mining is done. There is no database at all in these servers. Mining/profiling chat session is not our business and it will never be.
Chat data is stored on your wordpress server only, together with all your customers data.

Our chat servers are faster because they rely on websockets. Your wordpress host generically cannot work with websockets, so it must rely on polling http requests, that’s why it’s slower and more resources consuming. This is the reason why we’re providing (for free) chat servers: to improve user experience and offer more features with less resources needed on your wordpress server.

Hello @menes3597

Let me first clarify that this plugin requires that you have installed the 3CX Phone System. Our plugin is not working as standalone video/chat module.

When you have the infrastructure ready, the plugin can be installed on your website. It is not a web conferencing plugin, but a live chat plugin. It will be publicly available to all users that they will visit your website. No isolation of who should chat or not.

I hope that I answered some of your basic questions.

Thank you.

Hello @ssune ,

Can you please move you question to the correct topic, which is the following?
https://ww.wp.xz.cn/support/plugin/wp-live-chat-support/

The plugin that you are referring to is the https://ww.wp.xz.cn/plugins/wp-live-chat-support/

Hello @bmontgomery, do you get the same result with Chrome on mobile?
This is probably related to your theme.
Quick solution is to add a custom element to your theme and use triggers so you can position it wherever you want.

Hello @redcomtodoenconectividad and @xszejdi, as reported on the other thread, “Restart Chat”, “Please enter your name” and “Please enter your email address” are already added to translation files in version 8.1.7, you can see these strings in https://translate.ww.wp.xz.cn/projects/wp-plugins/wp-live-chat-support/ when you choose your language.

If you are using some custom .po files, be sure to update them to get the new strings to translate.

Regarding “Leave a message” and others: you can customise all these strings in Settings -> Offline Messages.