wordpress3cx
Forum Replies Created
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Hello @bookingannoallestero, we tried to contact you but we got no reply. Today we rechecked your website but everything seems fine. Let us know if you find other issues.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Chat Language & Polylang pluginHello @tech96, since you’re using a translation plugin, you should enable Settings -> Styling -> Use localization plugin.
Check the sticky post for more details about updating translations.
Forum: Plugins
In reply to: [3CX Live Chat and Talk] No image in the blue circle…Hello @melprok,
Please submit your query to the other plugin page. This plugin is different than the one that you have on your page.
Hello @andremydigital
I can see that you have a number of JS errors on your page. Please try to resolve those first. Due to those errors, the plugin javascript might not be in a position to load.Forum: Plugins
In reply to: [3CX Live Chat and Talk] Custom Form FieldsUnfortunately @transposeaaron, this is not something supported at the moment by the plugin. We might consider it as a feature on our upcoming releases.
Thank you for your feedback.
Forum: Plugins
In reply to: [3CX Live Chat and Talk] Plugin not working – JavaScript error?Hello @blackbam ,
Please make sure that you follow the steps in the documentation for the configuration on Management Console.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Change locationHello @faramarzz, you have many options to do what you want.
If you go to Settings -> General Settings, you can specify the pages where you want to show chat icon on “Include chat window on the following pages”. Specify pages ID, comma separated. You can also specify in which pages you don’t want the icon, just fill “Exclude chat window on the following pages”. Moreover, you can enable/disable chat icon on specific post types. Create some post types and you’ll see a list in “Exclude chat window on selected post types”.About icon position: in “Advanced settings”, there is “Open chat window via” option. Just create an element in your page with some specific class, and input the class there. When you click that element, the chat window will open.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Resource Limit Is ReachedHello @phet-maly, this looks like a problem related to your provider. Check php logs for more details.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Translate some wordsHello @xszejdi, can you please provide some screenshots of untranslated parts? You can easily load screenshots to imgur then post urls here.
Hello @kellys, we just released version 8.1.7 with a fix for the issue you reported. Thanks for your feedback!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Translate some wordsHello @xszejdi, we just released version 8.1.7 with a fix for the issue you reported. Thanks for your feedback!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] HTML not working in Auto ResponderHello @mcatselfprep, we just released version 8.1.7 with a fix for the issue you reported. Thanks for your feedback!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Server reports errorHello @willjoci, we just released version 8.1.7 with a fix for the issue you reported. Thanks for your feedback!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Offline message e-mail errorHello @xszejdi, thanks for your feedback!
We’ll include a fix with the proper header in the next release, so you don’t have to worry about losing this update.The header has to be unescaped, like this:
$body = '<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <body>This is already fixed in 8.1.7, we’ll release soon with some other improvements.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Offline message e-mail errorHello @xszejdi,
email template is in functions.php at line 996. Can you please try to strip the header<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\" \"http://www.w3.org/TR/html4/loose.dtd\">and leave only the html tag, like this?
$body = '<html> <body> ...There could be some issue with your WordPress mailer.
Let us know!