wpemhelp
Forum Replies Created
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Hello, if you wish to remove the account creation section please go to>>Event manager>>settings>>event submission and disable allow account creation
Hello, Please access the below link and scroll down you will see the option to submit ticket.
https://wp-eventmanager.com/help-center/Hello, We understand your concern. Could you please open a ticket from your end so that our developers will look into your issue.
- Some titles are not translated to Dutch and are shown in English.
Example: Single event page: ‘Share With Friends’
Example: Single event page: ‘Date and Time’ -> Event date (DateFrom ‘to’ DateTo) the word between is translated as (DateFrom ‘aan’ DateTo) and should be (DateFrom ‘tot’ DateTo).
Hello please update .po and .mo files for dutch if you are unable to do . please open a ticket from your end our developers will do it for you.
Expired events are automatically set when the event date is reached. The problem is that when an event is in the evening the event is already expired in te morning. I have set ‘Listing expire’ at ‘Expire on given days below’, I have set days to 2 days but the event still expires on the date itself. Do the settings in ‘Add event’ override those settings?
There is a code snippet to change/update event end date time in our github
https://github.com/wpeventmanager/wp-event-manager/issues/1449
Hi,
Thank you for reaching out to us with your problem.
We tested for this issue on our end but we couldn’t find any such error.
Therefore, there could be a technical issue that we need to find out.
Would you please open a support ticket following this link here: https://wp-eventmanager.com/help-center/
Also, if you are facing any other issue with our plugin, please feel free to mention that as well. We will do our best to help you out.
Thank You.
Best Regards.
Hi,
Can you please try contacting us via our slack community using this link: https://wpeventmanager.slack.com/ssb/redirect
We’ll be glad to provide you assistance.
Thank You.
Best Regards.
Hi Joehann,
Our developer have checked your issue from our end and tried to reproduce this error but we have failed to do so.
It seems like there is some technical issue on your side that we need to check.
Can you please open a support ticket regarding this from our help centre: https://wp-eventmanager.com/help-center/ so that we can work on your issue and resolve as quickly as we can.
Thank You.
Best Regards.Hi Shizart,
We are sorry for the inconvenience that you faced. However, we can have a proper conversation regarding this issue and we’ll be happy to help you as soon as possible.
You have asked for support at the wrong place (this is the review section). Therefore, we would like to request you to open a support ticket from our support portal following this link: http://support.wp-eventmanager.com/
Our team will reach out to you as soon as possible.
We will definitely help you out with your problems.
Thank You.
Best Regards.
Hi,
Thank you for reaching out to us.
We would need the help of our dev team to resolve this issue for you.
Can you please open a support ticket in this link: https://wp-eventmanager.com/help-center/
We’ll try our best to get this issue resolved.
Hi Andreas,
Thank you for reaching out to us.
Currently, we don’t have this feature with us yet. However, we have reported of this to our team and we’ll probably add this in our upcoming update.
Thank You.
Best Regards.
Hi,
Thank you for reaching out to us.
This issue has been resolved in our latest update: 3.1.37.
You can check that out here: https://github.com/wpeventmanager/wp-event-manager/issues/1427
You can download the latest version from GitHub. That should solve the issue for you.
Thank You.
Best Regards.
Hi,
We will resolve this issue in the next update.
For now, you can download the updated version, 3.1.37 from github.
If you have any other issue, please let us know, we will definitely help you out.
Thank You.
Best Regards.
Hi,
Please download v.3.1.35 from github and then you need to add below code in your theme functions.php file so, your event will be expire exact after event date and time.
add_filter(‘wpem_expire_date_time’, ‘wpem_change_expire_date_time’, 10, 2);
function wpem_change_expire_date_time($expire_date, $event){
//this will return event expire date and time
return get_event_end_date($event);
}add_filter(‘wpem_set_current_expire_time’, ‘get_current_date_time’, 10, 2);
function get_current_date_time($expire_date, $event){
//this will return your current date and time
// pass your timezone string here
date_default_timezone_set(‘America/Los_Angeles’);
return date(“Y-m-d H:i:s”);
}Hope this helps.
If you still have problems, please reach back to us, we’ll help you out.
Thank You.
Best Regards.
Hi,
We have fixed this issue in version 3.1.36.
So, kindly please download it and it will work.
If you still have problems, then let us know.
Thank You.
Best Regards.
Hi,
Our Dev team will work on it and will update you once issue is fixed.
Thank You.
Best Regards.
- Some titles are not translated to Dutch and are shown in English.