Support Team's Replies

Forum Replies Created

Viewing 15 replies - 1 through 15 (of 149 total)

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Forum: Reviews
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] BE CAREFUL! Don’t work and support is so bad

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,
@rapidwp We understand your concern. However your ticket has been assigned to the developer . We will get back to you as soon as possible.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] How to set Previous/Next links by event dates?

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,
@pixieblitz We’d like to inform you that this functionality is not from our plugin it is from your theme.

Regards,
Wp Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Problem of Order with [events show_filters=”true”]

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

@amineriad We have replicated the short code from our end and it is working fine. Could you please open a ticket in our support console, so that we can further investigate the issue.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Should expired events disappear from the main listing?
Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago
Hello @simon_a6,
Please go to our official site and go to support section and scroll down you will get an option to submit ticket.

Regards,
WP Event Manager.
- This reply was modified 2 years, 2 months ago by wpemhelp.
Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Should expired events disappear from the main listing?

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,
@simon_a6 Could you please open a ticket in our support console so that we can further look into your concern.

Regards,
WP Event Manger.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Uncaught Error Data Range Picker

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

@alidolphin We’d like to inform you that third party plugins maybe the cause of this issue, please try to deactivate plugins and check if you are still unable to sort it out please open a ticket in our support console so that we can further investigate the issue.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Remove Scroll up

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,
We have tried it in your home page. Please open a ticket in our support console so that we can further investigate the issue.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Should expired events disappear from the main listing?

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

@simon_a6 Could please navigate to Event manager>>> settings>>event listings and enable Hide expired listings in event archive/search. This will hide your expired events.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Remove Scroll up
Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago
Hello,

@broluca We’d like to inform you that we have checked in our staging environment and it stops until the event so could you please open a ticket in our support channel so that we can further investigate it.

Regards,
WP Event Manager.
- This reply was modified 2 years, 2 months ago by wpemhelp.
Forum: Reviews
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] No notification of new events

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

We understand your concern. However you can use this short code to order your events .[events per_page="12" orderby="event_start_date" order="ASC/DESC"]

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Problem in Events order [events]

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

We’d like to inform you that we tried to implement the short code from our end it is working fine, Could you please open a ticket in our support channel so we can further investigate the issue.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Logged in organisers unable to purchase their Private tickets

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

We’d like to inform you that only organizers can purchase private tickets. Logged in users will not be able to purchase private tickets.

Regards,
WP Event Manager.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] QR Code For Guest Invitations

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

We’d like to inform you that this functionality is currently not available.

Regards,
Jathin.

Forum: Reviews
In reply to: [WP User Profile Avatar] Author box
wpemhelp
(@wpemhelp)

2 years, 2 months ago
Hello,

If you wish to hide the author bio info. Please go to WP user profile Avtar>> and enable Hide bio info box Avatar.

Regards,
WP Event Manager.

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- This reply was modified 2 years, 2 months ago by wpemhelp.
Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Add ical to the attendee notification email

Plugin Support wpemhelp
(@wpemhelp)

2 years, 2 months ago

Hello,

We’d like to inform you that currently this functionality is not available. However we are going to implement this in our future enhancements. We will definitely inform you when this enhancement will be available for use.

Regards,
Wp Event Manager.

Viewing 15 replies - 1 through 15 (of 149 total)

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