Rashed Hossain
Forum Replies Created
-
Hello @satya2024
I’m sorry to inform you that we don’t provide custom solutions, which is why I haven’t provided any custom CSS codes. The cart button style is determined by your theme, so I recommend contacting your theme author for assistance.
Thank you.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Client interfaceHello @jero640511
Unfortunately, you can’t change the display order using just a piece of code in the functions.php file. You’ll need to override and customize the dashboard page template to achieve this.
Have a good day.
Forum: Themes and Templates
In reply to: [TutorStarter] Tablet and phone responsivity doesn’t workHello @m4l1as
We apologize for the inconvenience. The responsiveness issue will be fixed in future updates. Please bear with us for a few more days and thank you for your patience.
Thank you.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Course PlansHello @antgo213
Thank you for your inquiry.
At this moment, it’s not possible to use multiple plans for an individual course directly within Tutor LMS. Each course can only be associated with a single pricing plan.
Hello @rtownsend6
Thank you for sharing your experience with Tutor LMS Pro. I’m very sorry to hear about the issues you’ve encountered over the past three years. Your feedback is invaluable to us, and we take it very seriously.
We strive to provide a reliable and high-quality product, and it’s concerning to hear that you’ve faced persistent problems. Could you please provide more details about the specific issues you’ve encountered? This will help us address them more effectively.
We would like to work with you to resolve these problems and improve your experience with our plugin. Please reach out to our support team directly so we can investigate and find a solution.
Again, I apologize for the inconvenience you’ve faced and appreciate your patience as we work to make Tutor LMS better.
Hi @sarangshahane,
I’m very sorry to hear about the issues you experienced with our plugin. This is certainly not the outcome we want for any of our users.
Our team is committed to ensuring that such problems are addressed promptly. Could you please provide more details about what happened? Specifically, which pages were affected, and any error messages you encountered? Also which theme you are using and which plugins are installed on your website? This information will help us understand the issue better and work towards a solution.
Again, I apologize for the inconvenience, and we are here to help you recover and resolve any issues as quickly as possible.
Dear @satya2024 ,
Thank you for bringing this to our attention.
To change the cart color, you’ll need to use custom CSS codes. Unfortunately, there isn’t an option within Tutor LMS to change the cart color directly.
Hello @underbaked ,
Thank you for your message.
I’m sorry to inform you that the feature to run reports or check analytics is not available in the free version of Tutor LMS. These advanced features are part of the Tutor LMS Pro version.
If you have any other questions or need further assistance, please feel free to reach out.
Thank you and kind regards,
RashedForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] I can’t set it upHello @mstudioil
Yes the problem will be solved after updating the permalink. Please enable the “Erase upon uninstallation” option from the Tutor LMS settings, then all the Tutor LMS data will be deleted from your DB after uninstalling the Tutor LMS plugin.
Thank you.
Hello @rsweb06
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Hello @underbaked
To clarify, the feature you’re referring to—viewing a student’s enrolled courses and progress directly from their profile page—is not a native feature of Tutor LMS. It might be a feature provided by a specific theme or an additional plugin.
In Tutor LMS, both free and pro versions allow you to see students’ progress through the course reports and analytics, but not directly from the student profile page.
If you need further assistance or have any other questions, please feel free to reach out.
Hello @lokin22
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Thank you.
Hello @ewelinakunkazdanowicz
We apologize for the inconvenience. It appears the issue is related to your theme. Please try switching to another theme like Tutor Starter or Astra, and make sure to clear your browser cache.
Thank you.
Hello @underbaked
Thank you for your kind words and for using Tutor LMS. We are delighted to hear that you are enjoying the plugin.
Regarding your issue, in the free version of Tutor LMS, the student profile page in the WP admin panel does not display the courses the students are enrolled in. This feature isn’t available in Tutor LMS Pro also.
If you have any other questions or need further assistance, please feel free to contact me.
Kind regards,
Rashed Hossain
Lead, Tech Support.Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] I can’t set it upHello @mstudioil
We apologize for the inconvenience caused. In order to resolve this issue, we recommend updating your website’s permalink structure as per the instructions outlined in our documentation. After making the necessary changes, please remember to clear your browser cache.
https://docs.themeum.com/tutor-lms/basic/permalink-settings/