Rashed Hossain

Hello @rsweb06

We apologize for the inconvenience. It appears the issue is related to your theme. Please try switching to another theme like Tutor Starter or Astra, and make sure to clear your browser cache.

Thank you.

Hello @ikovacic42

We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.

Hello @attosoftonline

We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance. (edited)

Hello @lalidartns

With some custom codes, you can do that. You have to override and customize the Tutor LMS dashboard templates. Please check our documents to know more.

https://docs.themeum.com/tutor-lms/developers/editing-tutor-dashboard/

Hello @miloszwodarczyk

Thank you for reaching out. I understand the issue you’re facing with allowing unregistered clients to participate in courses using the DIVI theme and Tutor LMS free version. Here’s how you can resolve it:

1. Make sure you have the following settings enabled:
– Allow unregistered users to make a purchase in WooCommerce settings.
– Public Course in Tutor course settings.
– Auto redirect to courses in Tutor settings.
– Enable Guest Mode in Tutor settings.
– Enable Tutor Login in Tutor settings.

2. It seems like the main issue is that clients who do not set up an account during purchase are unable to access the course. Here are a few steps to address this:

– Guest Mode Configuration: While Guest Mode allows users to view course content without logging in, it might require additional settings to ensure seamless access. Double-check that Guest Mode is correctly set up in Tutor LMS settings.

– Account Creation After Purchase: You might want to ensure that WooCommerce is configured to automatically create an account for users during the checkout process. Go to WooCommerce > Settings > Accounts & Privacy and ensure the following options are enabled:
– Allow customers to create an account during checkout.
– When creating an account, automatically generate a username from their email address.
– When creating an account, automatically generate a password.

– Redirect Settings: Ensure that after purchase, users are redirected to the course content. This can be managed through WooCommerce settings or by using additional plugins that manage redirects post-purchase.

3. Password Recovery Issue: The problem with password recovery not working might be due to email deliverability issues. Ensure that your WordPress site is correctly configured to send emails. You might need to set up an SMTP plugin to ensure reliable email delivery.

4. Direct Course Access: If you want users to access the course directly without logging in, ensure that the course is set to ‘Public’ and that guest access is fully enabled.

Please try these steps and let me know if the issue persists. If you need further assistance, feel free to reach out

Hello @satoru235

The course bundle is part of the Tutor LMS Pro, but this forum is only for free products. Please contact Tutor LMS support regarding your issue.

Thank you.

Hello @maverick161

We are very sorry for the issue. It seems like your theme-specific issue. Could you please check your website with another theme?

Thank you.