Rashed Hossain
Forum Replies Created
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Forum: Themes and Templates
In reply to: [TutorStarter] Issues with Cart and Emails DeliveryHello @cehleb
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Hello @andrea-capretti
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Hello @yfdhenry
We are very sorry for the issue. I have checked your website but I didn’t face any responsive issue, please check your website on another mobile phone.
Thank you.
Hello @acutake
I am very sorry to inform you that these fields aren’t expandable at this moment. You can try custom CSS codes to expand these fields.
Thank you.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Public announcementsHello @nadhonar
We apologize for any inconvenience caused. Currently, the feature you mentioned is not available in Tutor LMS. Thank you for your understanding, and please don’t hesitate to reach out if you have any further questions or need assistance with any other aspect of Tutor LMS.
Forum: Reviews
In reply to: [Tutor LMS - eLearning and online course solution] Error Course PageHello @nghiapt8888
The certificate builder is part of Tutor LMS Pro and this forum is only for free products. Please Tutor LMS support regarding your issue.
Thank you.
Hello @morsiidj
I am very sorry to inform you that you are not using the official version of Tutor LMS. Your theme author provided you with a pirated version of Tutor LMS. So you will face some issues and you will not get any support from us.
Hello @morsiidj
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Thank You.
Hello @morsiidj
We apologize for the inconvenience. Please synchronize the translations and then try translating the texts again. This should resolve the issue.
Thank you.
Hello @antoinelbs
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Thank you.
Hello @sudeposutemizligi
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Thank you.
Hello @lokin22
We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://tutorlms.com/support/ for assistance.
Hi,
1. Redirect After Purchase: The purpose of the “Redirect student to course dashboard after purchase” toggle is indeed to bypass the Order Details page and take the student directly to the course dashboard after they make a purchase. If this isn’t working as expected, it could be due to other plugin conflicts or settings. Please ensure no customizations or conflicting plugins are affecting this behavior.
2. Guest Checkout Issue: There have been updates to address the issue of purchased courses not being transferred to newly auto-created guest accounts. Enabling “compatibility mode (synchronizes orders to the posts table)” and switching to “legacy – WordPress posts storage” are still recommended solutions. These settings help ensure that course purchases are properly associated with the newly created accounts.
If you continue to experience issues, please let us know, and we can investigate further.
Thanks again!
Hello @marcorinia
This forum is only for free products. Please contact themeum support with your order number regarding your issue.
Thank you.
Hello @smidev
The data export feature is part of the Tutor LMS Pro, but this forum is only for free products. Please contact themeum support with your order number regarding your issue.
Thank you.