Steve M
Forum Replies Created
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Hi @aiyanna7,
Thank you for your review, we really appreciate the support!
I’m glad to hear that you found All in One SEO easy to set up and that the options were clear to you. That tells us that we’re on the right track.
You mentioned that some things took time to understand. We’d love to hear from you where you got stuck or had problems. We’re always interested in hearing about where we can improve, and we’d love to get a 5-star review from you.
Please reach out to us via the form on our Contact page or reply to me here with any more information that you can provide.
Hi @adamcclark,
Thank you for your feedback.
We do promote some of our partner plugins inside our Setup Wizard. If you select to install any of these plugins, we clearly indicate that additional plugins will be installed in addition to AIOSEO. Perhaps you missed this message. In any case, I’m sorry that you found this process frustrating and we’ll take your feedback into account as we continue to fine tune this.
None of these plugins should cause issues after they have been activated, and they can be deactivated and deleted at any time by going to Plugins on your site.
If you are still seeing any issues, please share a screenshot with us so that we can look into this for you. You can also reach out to our Support team via the Contact page on our website at any time for help.
Hi @mariah3,
Thanks for you review. We really appreciate your support!
I’m glad that All in One SEO has made noticeable improvements to your SEO. That’s definitely what we like to hear.
Could you please tell me where you found the interface felt cluttered, or where you had problems figuring out the settings?
Did you refer to our documentation or contact our Support team for help? If not, was there a reason for that?
Also, did you use the Setup Wizard and SEO Checklist? Did you know these features were there and could help you with setting up All in One SEO?
We’d love to know where we can improve the interface and make it easier to set up the plugin. Any feedback that you can provide will be really helpful to us.
I look forward to hearing from you.
Hi @larry111,
Thanks for your review. We really appreciate your support.
Please let us know what improvements you’d like to see made to All in One SEO that would result in you giving us a 5-star review. We’d like to hear from you which Pro features you’d be interested in, as you mentioned some features are locked in the free plugin.
We look forward to hearing from you, and appreciate any feedback you can provide.
Hi @iamnohiro, @c4concepts, @rebeccaprf, @savvygents, @babelhalsupport
Thank you for reporting this. We’ve released All in One SEO Pro version 4.9.7.1 today that fixes this issue. Please update to this latest version to get this release.
If you need further help with this issue, then please contact us via the Contact page on our website because the ww.wp.xz.cn forum guidelines state that support for commercial plugins and themes is not available via the ww.wp.xz.cn forums (https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products).
Hi @dashaun645,
Thank you for your review, we really appreciate your support!
I’m glad you found setup to be easy, that confirms what our product team has been working on.
Of course we’d love to get that 5-star rating from you. Could you please share details of which features you’d like to see added into the free plugin?
Any feedback you can provide will be really helpful to our team.
Hi @dajuan54,
Thank you so much for taking the time to leave a review and for the kind words — we’re really glad AIOSEO has been helping you improve your SEO without a lot of heavy lifting!
We’d genuinely love to understand more about the dashboard experience you mentioned. Could you share a bit more about which areas felt crowded or overwhelming? Knowing the specific sections or features that feel cluttered would go a long way in helping us prioritize improvements in future updates.
Our Support team is also happy to walk you through any settings or help you streamline your setup if that would be useful — just reach via the Contact page on our website.
If we’re able to address your concerns, we’d be grateful if you’d consider bumping your rating up to 5 stars. Reviews like yours genuinely help us improve, and a higher rating helps other WordPress users find a tool that can help them too.
Thanks again for the honest feedback — it means a lot to the team! 🙏
Hi @tashword,
Thanks for leaving us a review for Broken Link Checker.
I completely understand how frustrating it’s been to have all of these issues. This isn’t the experience we want our customers to have with Broken Link Checker, and it’s important to us that we hear from you so that our Support team can look into this.
To address your concerns, Broken Link Checker does require credit card details to sign up for an account because the free account is restricted to 250 links scanned per month. If BLC scans more than 250 links in a month, then you’re automatically upgraded to the relevant paid plan to avoid interruption, and so that BLC can continue scanning all the links on your site. This isn’t intended to mislead; rather, it allows users to use BLC without any interruption.
The notice you mentioned is indeed something we need to look into, especially given that it’s preventing you from continuing to use BLC. We’ll look into this and fix it.
I’m glad to hear you found some aspects, like link correction, helpful even though they didn’t consistently meet your expectations.
The false positives and issues with fixing links that you’ve encountered are something we definitely want to investigate, as that shouldn’t happen. Would you please reach out to our Support team through the Contact page on our website. They’ll be happy to investigate to see why that happened so that we can fix it.
Thanks again for your candid review, and we hope to have the chance to turn your experience around.
Hi @dajuan20,
Thanks for leaving us a review. We really appreciate your support!
Could you please tell me what improvements you’d like to see that would result in a 5-star review for All in One SEO?
We’d really like to hear your feedback and suggestions.
I look forward to hearing from you.
Hi all,
Thanks for reaching out and reporting this issue!
We fixed this error in a release yesterday.
Please update to All in One SEO version 4.9.6.2 to get this fix.
Please can you let us know if this doesn’t fix the error.
I hope this helps!
Hi @mortonvisuals,
Thank you for your feedback.
Have you contacted our Support team to report this issue? If you haven’t then I do strongly recommend reaching out to us via the Contact page on our website so that we can troubleshoot this with you.
We definitely want to look into any reports of issues with our plugins.
Also, it seems as though your review may be about Broken Link Checker, but you’ve posted it in All in One SEO. Can you please confirm if it’s Broken Link Checker that you’re having issues with?
Hi @alredjuli222,
Thank you for your review. We really appreciate the feedback.
If you’re seeing slowness with the backend, then please make sure to open a new forum post in the ww.wp.xz.cn forums for All in One SEO so that our Support team can help you. It’s unlikely that any slowness is as a result of All in One SEO, which has been developed to be very fast, so we’d like to work with you to investigate this.
I’d like to hear more from you about which areas of the UI are confusing. Can you please provide me with the details of the specific areas so that we can work to improve them?
I look forward to hearing from you.
Hi @yanan1996,
We released a fix for this in All in One SEO version 4.9.5.2. Please ensure you update to the latest version of All in One SEO to get the latest enhancements and fixes.
I appreciate your feedback about submitting a support ticket. We’re looking into this and will address it ASAP.
However, please note that the ww.wp.xz.cn forum guidelines prohibit posting about commercial plugins in these forums – https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products
Hi @kristy64,
Thank you for your review.
Can you please provide us with some details of which areas of All in One SEO felt less smooth, and what you had to fix on your own without the help of All in One SEO?
Please provide whatever detail you can so that we can continue improving All in One SEO to make it the best SEO toolkit available for our users.
I look forward to hearing from you.
Hi @jeffw203,
Thank you for your review.
We understand how important it is for our plugin to meet your needs, and we’re truly sorry to hear about your experience. We know that it can be frustrating to feel caught off guard by any terms of service, especially concerning payment. Your feedback is really valuable to us, and we’re grateful that you took the time to share your thoughts.
Our product is designed with specific features to ensure efficiency, and we do disclose on our ww.wp.xz.cn page and our website that the plugin is free, allowing for scanning up to 250 links each month.
We do state that you’ll only be upgraded if you exceed 250 links per month, and this is indeed why we require a credit card when you sign up for an account. The monthly charges are minimal and cover the cost of our infrastructure, as all scanning is performed on our servers, not yours. This eliminates the issue that other broken link checkers have, where they use up resources on customer’s servers, slowing down their sites. That doesn’t happen with our plugin.
We apologize if this wasn’t clear, and we’re committed to ensuring our policies are as transparent as possible. Please feel free to reach out to our Support team via the contact page on our website if you need any further assistance or have any additional questions. We’re happy to help and make sure you get the most out of Broken Link Checker!