zebullon

Hi @josevarghese

Thank you very much for addressing my request. This update is working perfectly!

Enjoy your coffee ;=)

Best regards.

Hello,

Thank you for your reply.

Best regards.

@litetim

Thank you for your efforts and follow-up. I was able to produce the report this morning: KNGKDRBT.

The issue arose recently and occurred again this weekend: I added 22 JPEG images in two batches of 15 and 7 images to the media library.

My observations following these actions:

• All JPEG images were converted to PNG and then resized to PNG based on the image sizes used on the site.

• One WEBP image (per JPEG image) was created in the \2026\05 folder at the root of the site.

• 13 WEBP images (per JPEG image) were created in the \wp-admin\2026\05 folder.

• Images placed in these “incorrect” locations do not appear to be used for display on the site.

• The other WEBP images were created in the \wp-content\uploads\2026\05 folder at a rate of one WEBP image per image and size used on the site.

I haven’t found a reason why some images were processed “normally” and others weren’t. All 22 images were generated by the same tool, were of the same type, roughly the same size, and imported at the same time.

I checked all the site and plugin settings this weekend, but I can’t see what might be causing this behavior.

It doesn’t seem like this behavior is triggering any other issues on the site, so I suggest putting this ticket on hold. I’ll get back to you if I manage to narrow down my analysis of the problem.

Best regards.

Thank you for your prompt and detailed response.

So it seems the issue isn’t caused by your plugin. I’ll look into what might be adding the “onclick” event.

Thank you for your help.

Best regards.

• This reply was modified 3 weeks, 2 days ago by zebullon.

Hi Jose,

Thank you for your response. I was unable to reproduce the issue on my pre-production site.

On the production site, I cleared all possible caches (server, Litespeed cache, and browser). I also uninstall and reinstall this plugin and delete the “WP External Links” plugin.

To see an example of the behavior:

• Open the page Ravenne – Mosaïque de splendeurs – ITALISSIMO
• Scroll to the end of the article, which contains links under the heading “Sites internet sur Ravenne”
• When you click on a link, a new window opens with the external site.
• When returning to the first window > the popup is displayed correctly and processes the responses properly.

I think your plugin’s script is executed after the external page is loaded… but I don’t know why.

Best regards.

Hi litetim

The issue affected about 10 images over two last days. Original JPEG images had been published on the site for several months (and years) ago. It should be noted that these images, once converted to WEBP, are not subsequently used to display in articles.

Images added yesterday are not affected by this issue.

I use :

• LPC : for WEBP image generation.
• Media Librairy Helper : for edit images tags , caption and description.
• Media file renamer : for SEO file name complianz.
• Filebird PRO : for organizing images (but it doesn’t change the location of the files on the server).

It’s worth noting that I’ve been using these plugins on several websites for several years without any notable issues…

Regards

Hello litetim,

Thank you for your reply.

I’m getting an error when sending the report:

Échec de la communication avec le serveur QUIC.cloud: Erreur inconnue: wrong siteurl [server] https://api.quic.cloud [service] wp/report

I’ll try again in a few hours…

Best regards.

Hi @afiyah,

Thank you for your prompt response and for addressing our request.

Best regards.