Andre Gagnon
Forum Replies Created
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Hi Naya!
Thanks for your review!
Huh, I have not heard of any performance-related issues happening with SureCart. Perhaps there are other elements on the page, or on your site that may be causing performance bottlenecks.
Also, regarding Stripe Credit Card fields – this is handled entirely by Stripe. We do not control this component (nor should we) so that you are able to be PCI compliant. But this sounds like unexpected behavior.
Could you reach out to our support forum about these issues? I’m confident we can help you solve these. I would help here, but due to rules it needs to be as a support request.
Thanks! We’ll get this fixed.
Forum: Plugins
In reply to: [Presto Player] PHP Notices coming from Presto PlayerThanks for reporting. This is saying the video that has been added does not have a preset set. Do you perhaps have a Youtube video block added without setting a source or preset?
Forum: Plugins
In reply to: [Presto Player] Cannot Skip to Desired Part of Video on MobileHi There,
Mobile View
We are going to need to add some mobile options here that includes hiding controls on mobile for a better experience.There is no option to enable video captions.
This is a YouTube limitation. The Youtube iFrame API does not allow us to show/hide captions, and we cannot overlay our own captions over Youtube. Self-hosted and bunny.net providers allow captions, however.I added the channel ID in settings, but the subscribe button does not show in videos.
It looks like you are using the “course” preset, which will not display the Youtube subscribe banner. If you want to display this, you need to use the “Youtube” preset, or create your own custom preset, which is available in Pro.Any questions, let me know.
For sure!
If you’re playing around in Stripe, you should notice the customers and payment methods are already there for SureCart purchases. You could even create a subscription on behalf of your customers outside SureCart, right now. One of the benefits of connecting your own Stripe account to SureCart 🙂
We are using SureCart, ourselves for many of our own products. We have a large team with many products that rely on SureCart (SureMembers, SureTriggers, etc.). Without it, our own businesses wouldn’t have revenue streams. But technically speaking it would be possible to migrate those to the processors themselves (Stripe/PayPal) if you ever wanted to.
Hi Sean!
Happy to help.
1. In order to provide our advanced subscription features (installment/payment plans, 1-click upsells, mixed checkouts, etc) we handle subscriptions on our end. No need to have SureCart active. This is handled on our platform so subscriptions will continue to renew even if you have deactivated SureCart or even completely deleted your site 🙂
2. Yes, absolutely. We call this “mixed” checkouts and it’s part of our platform from the core.
Any other questions, let me know.
So sorry for the delay here. I just took a look. It does look like you got everything is translated.
https://share.getcloudapp.com/OAujeddG
Could you let me know what ended up solving the issue?
Can you make sure you’ve filled out your own tax information under SureCart > Settings > Taxes? Perhaps some of your own tax info is missing.
Thanks for reaching out about this. Can you tell me which country your are filling out? Also, is it the full address field (with street address, city, etc), or the smaller one that you see on the checkout form?
Hmmmm… maybe the theme is doing something? I know Oxygen bypasses the theme, but maybe there is a content filter that is happening here still. What theme are you using?
Great question! We do add a custom role (SureCart Customer). This way we can identify them as customers, should we need to. We already use this to hide the admin bar and wp-admin for example. Keep in mind a user can have multiple user roles.
We don’t offer a login page designer or popup, but I’m sure there are several free or paid plugins out there that could provide this functionality.
Any other questions, let me know!
Yes, of course! You can use our php models. If you have the price ID, you can fetch it like this:
<?php $price = \SureCart\Models\Price::find('123456789asdfasdf'); $price->amount; // price amount (without a decimal) $price->currency; // price currencyhttps://developer.surecart.com/docs/models/Price/find
We do cache this smartly so you are not making an http request each time.
Any questions, let me know.
- This reply was modified 3 years, 8 months ago by Andre Gagnon.
- This reply was modified 3 years, 8 months ago by Andre Gagnon.
Hi @kkitran
Sorry, let me clarify because what @aamiribsf said is not quite right.
You can certainly add 2 products to a checkout button without creating a separate form. If you are using the Gutenberg editor, you can do this when you add a button and add multiple products.
If you are doing this through a shortcode, you can add multiple line item shortcodes inside:
[sc_buy_button]Buy Now [sc_line_item price_id=70ec92a1-4eec-4479-ba7d-935379343164 quantity=1] [sc_line_item price_id=fe3c81a2-455a-45f5-b20a-5944145dd18a quantity=1] [/sc_buy_button]Let me know if you have any questions about this.
Do you have any screenshots or anything you can share?
Here’s the shortcode wrapper:
https://share.getcloudapp.com/E0uZzgpK
And I placed the shortcodes inside a section:
https://share.getcloudapp.com/WnuDbygy
Can you see if you have any javascript errors or anything on your front-end, too? You can see this in your browser console.