alpha31

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  • Forum: Plugins
    In reply to: [Redis Object Cache] Status stays Disabled
    alpha31

    (@alpha31)

    1 month, 4 weeks ago

    We highly suggest leaving the support tickets to be closed by maintainers as the issue is not resolved, no matter the cause.
    Marking it as resolved will make it look like we have a fix here in this topic, but we don’t and it might require a fix from the plugin side to work with the new version of WP.

    Best regards,

    Forum: Plugins
    In reply to: [Redis Object Cache] Status stays Disabled
    alpha31

    (@alpha31)

    1 month, 4 weeks ago

    Jumping in to add some info.
    No need to investigate your install or correct setup.

    The issue is present on all websites that we have which are running 6.9.4.
    We haven’t checked what is the cause, but the object cache is working, however the reporting is bugged (saying disabled).

    Hope it helps 🙂

    Forum: Plugins
    In reply to: [WooCommerce] Currency switch
    Thread Starter alpha31

    (@alpha31)

    4 months, 3 weeks ago

    Thank you for the information.
    Lastly is there a way we can hook into the analytics logic and add the check and adjustment based on the actual currency of the order.
    We can make it with hardcoded values and all we need is BGN and Euro by a set conversion.

    Forum: Plugins
    In reply to: [Products Per Page for WooCommerce] Deprecated and not working
    Thread Starter alpha31

    (@alpha31)

    7 months, 3 weeks ago

    Change this:

    /**
 * Plugin version.
 *
 * @since 1.2.0
 * @var string $version Plugin version number.
 */
public $version = '1.2.8.1';

    To this:

    /**
     * Plugin version.
     *
     * @since 1.2.0
     * @var string $version Plugin version number.
     */
    public $version = '1.2.8.1';
    public $admin_settings;
    public $front_end;
    Forum: Plugins
    In reply to: [Ivory Search - WordPress Search Plugin] Partial search
    Thread Starter alpha31

    (@alpha31)

    9 months, 3 weeks ago

    Again sorry for the off-topic to plugin dev.

    Answer from DIVI: Known issue.

    Probably won’t be fixed until 5.0 release. That’s what i think. And we are still using shortcodes.

    We have submitted more than 10 vital bugs to them, none of them are getting fixes until 5.0 it seems.

    Best regards,

    Forum: Plugins
    In reply to: [WooCommerce] Woo Brands
    Thread Starter alpha31

    (@alpha31)

    10 months, 2 weeks ago

    Hello,

    Yes, we just submitted a Bug here: Git Bug report

    Best regards,

    Alpha Best

    Forum: Plugins
    In reply to: [WooCommerce] Woo Brands
    Thread Starter alpha31

    (@alpha31)

    10 months, 2 weeks ago

    Hello,

    Yes, we tested recount previously, but we should have mentioned that, a miss on our end.

    We tested the fix snippet and it is working on a dev install.

    We will wait for fix in a plugin update. Until then we will cap the version update to 9.9.3 as implementing the snippet is not viable at the moment as we would later have to remove it on every website we have updated during that time.

    We hope this will be included in the changelog when a fix is implemented, so we can continue updates of the plugin.

    Best regards,

    Forum: Plugins
    In reply to: [Ivory Search - WordPress Search Plugin] Partial search
    Thread Starter alpha31

    (@alpha31)

    11 months ago

    Hello,

    The form is currently not working (keeps spinning) so we sent an email to the one provided below it.

    Best regards,

    Forum: Plugins
    In reply to: [Ivory Search - WordPress Search Plugin] Partial search
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    Hello,

    Thank you for the reply. We tried rebuilding, reseting settings and removing and installing the plugin again.

    Currently we have implemented a “fix” with a redirect of the no results page to a WOOF search as a workaround, but this is not a permanent solution.

    Sorry to report but doing the mentioned steps did not fix the issue.

    Forum: Plugins
    In reply to: [WooCommerce] Brands filtering
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    We request that both the DIVI support team as well as the Woo support team take action regarding this issue, as the only thing we get in DIVI support is that this is a Woocommerce bug and the only explanation we heard here is that this is a theme problem.

    Both huge multinational teams not able to communicate directly in resolving this simple “bug” and us having to start and keep this conversation alive is simply not OK.

    Please contact each other and get to the bottom of this as this will effect both Woo and DIVI customers and it is beneficial for all 3 parties in this conversation for the issue to be resolved.

    We as a company are doing everything we can and wasting a huge amount of time on communications that should be lead by both your teams and not guided and pushed by us.

    To both support teams watching this ticket: Take action.

    Best regards,

    Forum: Plugins
    In reply to: [WooCommerce] Brands filtering
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    Hello,

    It is currently only working on Twenty Twenty-Five, on Storefront it is broken as well.

    DIVI support are notified of this ticket and should take action regarding the issue after your reply.

    Forum: Plugins
    In reply to: [WooCommerce] Brands filtering
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    Additional information:

    While testing with the DIVI team we found out that on Twenty-Twenty Five it works correctly, it stays in the shop page, but on Storefront and twenty-sixteen (examples) it still goes to the brand page.

    This is not expected behavior as it changes from theme to theme (both should be supported and work the same).

    Forum: Plugins
    In reply to: [WooCommerce] Brands filtering
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    Hello,

    We reproduced the issue on a test domain: https://wootest.alfaproject8.eu/shop/?product_brand=baitbrand,fishmax

    WordPress Environment<br><br>WordPress address (URL): https://wootest.alfaproject8.eu<br>Site address (URL): https://wootest.alfaproject8.eu<br>WC Version: 9.9.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.2<br>Log Directory Writable: ✔<br>WP Version: 6.8.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>Server Architecture: Linux 6.6.63-MCIclouder663-c9 x86_64<br>PHP Version: 8.3.21<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.9.1<br>OpenSSL/3.2.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.39-30<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.9.3<br>WC Database Prefix: dok_<br>Total Database Size: 4.24MB<br>Database Data Size: 2.51MB<br>Database Index Size: 1.73MB<br>dok_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dok_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>dok_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dok_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dok_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dok_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>dok_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>dok_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_options: Data: 1.39MB + Index: 0.06MB + Engine InnoDB<br>dok_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_posts: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>dok_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dok_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>dok_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>dok_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dok_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dok_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_order_product_lookup: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>dok_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dok_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>dok_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dok_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>dok_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dok_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dok_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 1<br>custom_css: 1<br>page: 6<br>post: 2<br>product: 3<br>product_variation: 6<br>revision: 5<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (3)<br><br>Classic Widgets: by WordPress Contributors – 0.3<br>Speed Optimizer: by SiteGround – 7.7.2<br>WooCommerce: by Automattic – 9.9.3 Inactive Plugins (0) Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: BGN (лв.)<br>Currency Position: right_space<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br>Enabled Features: analytics<br>marketplace<br>order_attribution<br>site_visibility_badge<br>remote_logging<br>email_improvements<br>blueprint<br>custom_order_tables Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 2 KB WC Pages<br><br>Shop base: #13 - /shop/<br>Cart: #14 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #15 - /checkout/ - Contains the woocommerce/checkout block<br>My account: #16 - /my-account/ - Contains the [woocommerce_my_account] shortcode<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Woo Test Child Theme<br>Version: 1.0.0<br>Author URL: https://alphabest.bg<br>Child Theme: ✔<br>Parent Theme Name: Divi<br>Parent Theme Version: 4.27.4<br>Parent Theme Author URL: http://www.elegantthemes.com<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br>disable-core-profiler-fallback<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>point-of-sale<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-06-11 06:21:39 +03:00<br>Options: ✔<br>Notes: 63<br>Onboarding: skipped Action Scheduler<br><br>Complete: 34<br>Oldest: 2025-06-10 09:21:50 +0300<br>Newest: 2025-06-10 09:32:32 +0300<br><br>Failed: 1<br>Oldest: 2025-06-10 09:29:17 +0300<br>Newest: 2025-06-10 09:29:17 +0300<br><br>Pending: 2<br>Oldest: 2025-06-10 21:21:49 +0300<br>Newest: 2025-06-11 09:21:50 +0300 Status report information<br><br>Generated at: 2025-06-10 09:37:35 +03:00<br>

    When enabling another theme (other than Divi) the page is named “Shop” instead of the “BaitBrand” we used to name this example brand.

    We are going to contact DIVI support too with this issue, but please assist us with moving this issue forward with them, as this is an important aspect of Brands.

    Forum: Plugins
    In reply to: [WooCommerce] Brands filtering
    Thread Starter alpha31

    (@alpha31)

    11 months, 1 week ago

    Hello,

    The second URL was manually “made” using the standard URL structure, not the YITH filter one.
    We don’t have any default filters visible in the sidebar as the website is live.

    We can create a test installation (No YITH installed at all) but we need an email address to send the link to, as posting public links of our test installations is not preferable.

    We are sending the system info here as well.

    WordPress Environment<br><br>WordPress address (URL): https://klimatici-nesebar.com<br>Site address (URL): https://klimatici-nesebar.com<br>WC Version: 9.8.5<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.2<br>Log Directory Writable: ✔<br>WP Version: 6.8.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: bg_BG<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.3.21<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.9.1<br>OpenSSL/3.2.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.39-30<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.8.5<br>WC Database Prefix: wpin_<br>Total Database Size: 118.62MB<br>Database Data Size: 115.23MB<br>Database Index Size: 3.39MB<br>wpin_woocommerce_sessions: Data: 0.86MB + Index: 0.04MB + Engine MyISAM<br>wpin_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpin_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpin_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM<br>wpin_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_actionscheduler_actions: Data: 0.14MB + Index: 0.08MB + Engine MyISAM<br>wpin_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpin_actionscheduler_logs: Data: 0.10MB + Index: 0.07MB + Engine MyISAM<br>wpin_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpin_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpin_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpin_imagify_files: Data: 0.06MB + Index: 0.08MB + Engine InnoDB<br>wpin_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpin_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpin_options: Data: 3.12MB + Index: 0.13MB + Engine 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    Forum: Plugins
    In reply to: [WooCommerce] Category auto select
    Thread Starter alpha31

    (@alpha31)

    1 year, 3 months ago

    Thank you.

    V2 did not fix the issue, however we found V3 in the ticket you provided and it all worked great. Thank you for your time and we are also marking this ticket as resolved.

    Posting the V3 link so people reading can download it:

    https://core.trac.ww.wp.xz.cn/attachment/ticket/62504/wp-fix-62504-v3.zip

    (just install the zip file like a plugin)

    • This reply was modified 1 year, 3 months ago by alpha31.
    • This reply was modified 1 year, 3 months ago by alpha31.
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