Austin M - a11n

Thanks @joyce2020. I’d recommend conflict testing at this point. You can use the Health Check and Troubleshooting plugin to make this easier. The “troubleshooting mode” of this plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site.

These are the steps you should take:

1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as WP Database Backup that offer this functionality if backing up your database through your host is not an option.
2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
3. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode:
4. Make sure your theme is set to Twenty Twenty.
5. Make sure all plugins are deactivated, and then activate WooCommerce.
6. Repeat the action that is causing the problem.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict.

Hi @joyce2020, thanks for clarifying. Can you post a screenshot of the widget settings for this widget from Appearance > Widgets in your dashboard?

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Hi @joyce2020. How was this filter by price widget created? Was it created using the default WooCommerce widget functionality or another plugin?

Hi @ines1204. Is the checkout page an Elementor page? There’s a button in the screenshot to edit the page with Elementor. That could be what is causing the issue.

The cart page also uses a shortcode, and it appears to be working. Is there any difference in how the cart page is set up vs. the checkout page?

Also, can you post a screenshot of the WooCommerce > Settings > Advanced page?

This thread hasn’t gotten much traction, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Hi @ines1204! I’d be glad to help you with this. Can you give me a bit more detail about the problem? When you say your checkout page isn’t working, what do you mean, exactly? What is happening? The more detail you’re able to give us, the better. If a screenshot would help and you don’t already have a screenshot service installed, here are a few options:

* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/