Arianul islam

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Forum: Plugins
    In reply to: [ReelsWP – Shoppable Videos & UGC Carousels for WooCommerce] Using media gallery videos
    Plugin Support Arianul islam

    (@arianul)

    1 month, 1 week ago

    ReelsWP can use videos that are already uploaded in your WordPress Media Library, so there’s no need to re-upload them.

    When creating reels, you can simply select existing videos directly from the media gallery. By default, it works seamlessly with your media library content.

    Additionally, if you prefer to use third-party hosted videos, that’s also supported.

    You can install the plugin and explore the admin side directly on your site.

    Forum: Plugins
    In reply to: [ReelsWP – Shoppable Videos & UGC Carousels for WooCommerce] Website Demo Slightly Different
    Plugin Support Arianul islam

    (@arianul)

    2 months, 1 week ago

    Hi fashionghana,

    Thanks for reaching out. It sounds like this behavior may be caused by a theme or plugin conflict on your site, especially since the demo is working correctly. The positioning and centering issues you mentioned are not expected by default.

    As you’re using the premium version, our dedicated support team will review your request and get back to you directly via email shortly.

    We appreciate your patience.

    Best regards,
    Arianul

    Forum: Plugins
    In reply to: [ReelsWP – Shoppable Videos & UGC Carousels for WooCommerce] 3 Concerns About The Plugin
    Plugin Support Arianul islam

    (@arianul)

    4 months, 3 weeks ago

    Hi there,

    Thanks for sharing the details and the live URL. We really appreciate you taking the time to explain the issues clearly.

    Here are our responses to your points:

    1. Reel opening at the top of the page
      Thanks for reporting this. We are currently investigating this issue to determine whether it is caused by a theme or plugin conflict, or by the reel plugin itself. Our team is actively working on it, and we will review the behavior in detail and get back to you with an update as soon as possible.
    2. Cover image / poster for reels
      Yes, this is absolutely possible. We are already working on an upcoming plugin update where you will be able to set a thumbnail (cover image) for reels. This update will be launched soon, and we will notify you once it is released.
    3. Closing reels by clicking outside the player
      This is a great usability suggestion. We have noted this and added it to our future update roadmap. We will keep you informed when this improvement is implemented.

    Thanks again for your valuable feedback. It really helps us improve the plugin experience for everyone. If you notice anything else or have further suggestions, feel free to reach out anytime.

    Best regards,
    Arianul

    • This reply was modified 4 months, 3 weeks ago by Arianul islam.
    Forum: Plugins
    In reply to: [Marquee Addons for Elementor - Essential Motion Widgets & Templates] MarqueeAddons does not show the text
    Plugin Support Arianul islam

    (@arianul)

    9 months ago

    Hi @prypjatsyndrome ,

    Thank you for sharing the detailed report and video. I’m sorry to hear you’re experiencing these issues with Marquee Addons.

    We’d like to investigate further and resolve this within the next 24–48 hours.

    Your feedback is very important to us—it helps improve the plugin for all users. We’ll make this a top priority and work on resolving it as quickly as possible.

    Thanks again for bringing this to our attention.

Viewing 4 replies - 1 through 4 (of 4 total)