Arnel C.

Hello Babysavers,

Thanks for the question about the default values for image alignment and image size when it’s uploaded. This setting is normally a part of the theme that you are using. Basically, it’s the post or page where the image alignment and size is set when you add an image. When WordPress uploads an image, it automatically generates 3 sizes for the image. You can find the default size settings for media in the WordPress settings section. And you can also go into CSS to do more fine tuning. For more information on custom CSS, please see the WordPress Codex CSS article.

I also did explore the re-usable block settings in the Gutenberg editor, but as soon as you make an image block into a reusable block, the image settings go away. So, not useful. Anyways, my suggestion at this point would be to find a plugin, or speak with the theme developer. They can easily tell you how to change the default image settings when you add an image to a post or page.

Hope this helps!

Kindest regards,
Arnel C.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

Hi Cezar,

Sorry for the issues with your categories. The permalinks format you’re showing differ from the URLs you put in the post. This is because the Categories won’t be using the permalink format (only your posts and pages). We don’t have enough information to isolate the cause of your issues, but I can name few possibilities:

• I’ve seen category pages NOT appear when they don’t have any posts assigned to them. They appear normally if you have at least one post assigned to the category. If your URLs are category links, please try assigning a post and testing.
• Another possibility is that the .htaccess affecting your site is in a folder above your WordPress installation folder. Though, this only going to happen if you didn’t install your site to your document root.
• Make sure that you don’t have another plugin setup – like a maintenance mode plugin – that is preventing proper access and causing the redirect.

When I try to visit your med-spa specials page, I’m immediately re-directed to the home page. So something is redirecting your URL. My money would be on an .htaccess file that you’re just not seeing, but it’s hard to tell without actually seeing your installation.

Also, it appears you’re using “category” as a base for your Category URLs. You can shorten your URLs by simply using the default period (“.”) in the Category section of the permalinks page. You don’t have to do this, but it helps to keep things simple and short when you’re sorting out a site issue.

Apologies if this isn’t of any help. I hope it touches on the issue your having and leads you to a resolution.

Regards and Happy New Year!
Arnel C.

• This reply was modified 6 years, 5 months ago by Arnel C..

Hello juliomirandap314,

I work with a hosting service that uses cPanel and third party program that installs WordPress. I wanted to add that in order for a domain name to have DNS entries it would need to be added as an ADDON or SUBDOMAIN first (this with the exception of the primary domain used to establish the account). Once the domain name has been added, then DNS entries would be added to that domain name. Any problem beyond that definitely requires the host’s support department after up to 24 hours of required propagation time for DNS changes to be recognized on the internet.

Regards,
Arnel C.

Hello Oliviervk,

Thanks for your question about creating personalized content for multiple users. I looked at your description and it appears that you want create custom roles. There are a few plugins that might cover it, but definitely check out this one: Ultimate Member: User Profile & Membership plugin. Hopefully, that will be a solution for what you’re trying to accomplish.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.

Hello MySwan2word9,

Apologies if my response may have caused any confusion. The moderator’s (Steve Stern’s) reply is the more more accurate. I would have removed my own response, but could see no way to do that. SiteOrigin did provide themes to GoDaddy (and PageBuilder), so that is where it’s coming from. I stand by my comments on backups though. Don’t trust a host’s backup. Keep your own backup and keep it current with your latest version of your website.

Kindest regards,
Arnel C.

Hello Kelly,

Try using the mod_rewrite instead of match:

RewriteRule ^(.*)$ http://www.mynewurl.com/$1 [R=301,L]

Hope that helps!

If you have any further questions or comments, please let us know.

Regards,
Arnel C.

Hello Willjr7mm,

Sorry for the confusion with your WordPress files at your host. In the hosting service that I work with, the “public_html” is directory/folder that contains the primary domain’s files. The primary domain name being the domain name that was used to create the account. Sometimes, people are confused with the definition of “sub-domain”

In cPanel, a Subdomain must be defined in the subdomain section order to be used by the WordPress installation if you intend for it to be recognized in the URL like this:

subdomain_name.domain_name.com

I often create test sites using sub-directories like this:

http://wordp-site.com/test10

The “test10” is a subdomain, but it would not be recognized on the internet as “test10.wordp-site.com” since it does not have any DNS created like when I define a Subdomain in cPanel.

So, in relation to your question, you should be able to determine the domain or subdomain associated with your WordPress installations. If you’re sure you’re using the subdomain definition, then look for your how subdomain is defined. It should show you the proper directory that is assigned.

I hope this helps to clarify the issue. If you’re still confused, I recommend that you speak with your host’s technical support for clarification.

Regards,
Arnel C.